Currys - Kensington レビュー 

12
•
TrustScore 5段階評価の3.5

3.7

47/53 Kensington High Street, W8 5ED Kensington, London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Sean was friendly, helpful and patient when I visited Currys to buy my new laptop at Kensington High Street. He took the time to answer my questions and helped me choose the right laptop for my needs.... もっと見る

5つ星のうち5の評価

The lady who served me, Natalie, was very pleasant, as were the others I spoke to. Natalie was very good at what she did, transferring information from one phone to another, bearing in mind my phone... もっと見る

5つ星のうち1の評価

The delivery company the Currys is a very bad company. The company is DPD. This is by the far the worst delivery company. I will not buy from Currys if it keeps using this stupid company. Dpd... もっと見る

企業が回答しました

5つ星のうち5の評価

It was very easy to use the website to order my item and no problem to collect it from the shop!


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Kensington について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • 47/53 Kensington High Street, W8 5ED, Kensington, London, 英国

  • 03445610000

3.7

まあまあ

TrustScore 5段階評価の3.5

12件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(12)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The delivery company the Currys uses is a very bad company.

The delivery company the Currys is a very bad company. The company is DPD. This is by the far the worst delivery company.

I will not buy from Currys if it keeps using this stupid company. Dpd is very bad at delivering. I took a day off to await my order. Guess what? The stupid dpd driver didn't even knock on my door.

this is not the first time. Dpd has done it many times and with impunity. You can't talk to them. You can't call them. Everything is done by a stupid AI bot.

Currys: Change your delivery company or am done shopping with you!

Promise!

2026年10月15日
自発的なレビュー
Currys  - Kensington ロゴ

Currys - Kensington からの回答

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76572.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち5の評価

Very helpful staff

Sean was friendly, helpful and patient when I visited Currys to buy my new laptop at Kensington High Street. He took the time to answer my questions and helped me choose the right laptop for my needs. Thank you, Sean, for making the experience so easy!

2026年10月8日
5つ星のうち1の評価

I thought I correct these fake 5 star…

UPDATED REVIEW!

Contacted these people on the email address they provided and blanked my email.

I thought I correct these fake 5 star reviews as this does not reflect on the service I have received. The staff member in the store lied and said he was the manager. Was told by customer service said I can still do a late return due to medical reasons but was refused a refund. Nothing but liars. No complaints department and no standards at all. Customer service is very unprofessional and have rude staff who are also racist and like to take the mick with people in the country/me. I wish I never brought anything from this place. Currys gave me a faulty pair of headphones and so I sent it off for repairs. Was promised a refund if can’t repair within 7 days. Been given the run a round. Spoke to 4 different advisors an d all were very rude and 1 even hung up the phone. Been over 3 weeks now and have not received my money back. Never again. Will be reporting these people.

2026年9月18日
自発的なレビュー
Currys  - Kensington ロゴ

Currys - Kensington からの回答

Dear Charlene, I am sorry you were left with that opinion, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74376.  We will get back to you as soon as possible. Thanks – Rich

5つ星のうち2の評価

Appallingly rude

Appallingly rude, ignorant and unhelpful middle-management staff at Kensington branch. Excellent junior floor staff. Response awaited to complaint raised with Curry’s Customer Services.

2026年9月14日
自発的なレビュー
Currys  - Kensington ロゴ

Currys - Kensington からの回答

Dear Malcolm, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74085. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

5つ星のうち5の評価

The lady who served me

The lady who served me, Natalie, was very pleasant, as were the others I spoke to. Natalie was very good at what she did, transferring information from one phone to another, bearing in mind my phone was very old so the job was not easy.

2026年9月13日
5つ星のうち3の評価

This was payment for a repair not a…

This was payment for a repair not a purchase. Still not had the laptop back (5 weeks now) the text communication is completely unreliable - by phone told it would be back in store on weds (admittedly I didn't ask which wednesday) still waiting

2026年8月26日
Currys  - Kensington ロゴ

Currys - Kensington からの回答

Hi S Tay, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82026. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Rich

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報