The very helpful knowledgeable staff were excellent yet again as we visited late midweek in search of a cooker.....urgently. We had a new oven fitted and working a couple of days later. Delivery was... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
BE AWARE! The assistant in shop was absolutely great. He was knowledgeable and very helpful. The delivery service on the other hand, was shocking. I had a delivery slot booked and paid to in... もっと見る
企業が回答しました
Visited the Kettering store today, when we needed some last minute support. Ben, in the PC section, was extremely helpful in locating the correct laptop charger and allowing to be checked that it w... もっと見る
The two gentlemen that turned up were very polite and got on with job rang before visit to let me no how long they would be They tidied up all the rubbish and took that away too Explained all abou... もっと見る
企業情報
Currys - Kettering について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 3 Belgrave Retail Park, NN16 9XZ, Kettering, Northamptonshire, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Good experience and very helpful staff
Hi i had great customer services from…
Hi i had great customer services from two of your staff very recomended, thank you.
Ruby
Ruby, an extremely nice girl, so helpful and knowledgeable and dealt with our purchase first class, and have used Curry’s for many years and will continue to do so
Always buy from currys been doing so…
Always buy from currys been doing so for a very long time service is always excellent always got what I need at a good price
Amazing staff
Dee was very helpful and gave us a list of all the options so that we could form a judgement. He was nice and understanding through the whole process, making the experience very pleasant and stress-free.
Kettering Customer Service
Visited the Kettering store today, when we needed some last minute support.
Ben, in the PC section, was extremely helpful in locating the correct laptop charger and allowing to be checked that it was working before purchasing. This was an essential requirement to ensure that our son, who was flying back from overseas, would be able to work the next day before travelling back up North as he'd left his cable at home.
Many thanks to Ben for the service & the support when it was needed.
回答に AI 支援を利用する場合があります詳細を表示
Difficult return
The products themselves came in perfect condition and exactly what I wanted, but then once I tried to return something (only because I changed my mind it didn’t have any issues) the process was filled with issues making it quite difficult. I wanted to return a 32” TV and their website identifies TVs under 43” as small objects and says you should bring small objects into your nearest store to return them. But when I went into the store I was told I can’t return it there because their policy was that it has to be collected even after I’d mentioned it was 32” not 43”, the employee then started filling out some information for a collection form but I then later received an email saying they couldn’t process the form because they didn’t have enough information. The only way to fill out a collection form online is for large items which clearly states TVs over 43” and I then proceeded to try and fill out another form online but when selecting what the item was there was no options for TVs under 43”. Luckily once I revisited the store a more helpful employee got the manager and they were able to process an in store return. But their everyday customer service is unhelpful and their return process can take longer due to that.

Currys - Kettering からの回答
Delivered within 24hrs
Fridge …
Knew what i wanted and they had in stock and i picked it up within an hour of ordering .
Laptop stopped working after being 3…
Laptop stopped working after being 3 months old I put in for repair and they accused me of spilling liquid on it which I never.
I got an independent report which showed a fault on motherboard no sign of liquid damage . Spoke to customer services and they did not want to know and put phone down. I paid £749

Currys - Kettering からの回答
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