10/10 service. The gentlemen called to give me an ETA were on time. They went above & beyond by kindly disconnecting my old cooker. It could’ve been a nightmare if they didn’t. I’m so grateful for the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Colleague was ready to help me as soon as I walked in. I knew exactly what I wanted
I had to chase someone to get served. Possibly in error, I was not initially offered the advertised discount.
企業が回答しました
Staff are so kind and very helpful
企業情報
Currys - Leyton について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit C Leyton Mills RP, E10 5NH, Leyton, London, 英国
- 03445610000
3.7
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had to chase someone to get served.
I had to chase someone to get served.
Possibly in error, I was not initially offered the advertised discount.
2026年8月27日
Currys - Leyton からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy
Colleague was ready to help me as soon…
Colleague was ready to help me as soon as I walked in. I knew exactly what I wanted
2026年8月17日
10/10 service
10/10 service. The gentlemen called to give me an ETA were on time. They went above & beyond by kindly disconnecting my old cooker. It could’ve been a nightmare if they didn’t. I’m so grateful for their service. Would definitely recommend to others
2026年8月22日
Really disappointing customer service…
Really disappointing customer service at the Currys Staples Corner Retail Park store.
We have been in the store for around 20 minutes and were essentially told to wait around because there was a queue, despite us knowing exactly which TV we wanted to purchase. A manager had already checked the stock for us and confirmed there were two available.
We were told to wait in the TV section, where I approached the only staff member I could see. He was assisting another customer who was still deciding which TV she wanted. I politely asked whether anybody else could serve us, explaining that we already knew exactly what we wanted and had even had the stock checked.
While waiting in the tv swction i asked a member of staff Azon if we could be assisted as the other customer he was with was still browsing, whereas we were ready to purchase. The staff member responded that she "wasn't browsing because she was going to buy something today." Browsing simply means looking through and considering different options — which is exactly what she was doing.
I completely understand serving customers in order and would never expect somebody else's service to be interrupted. However, from a sales and customer-service perspective, there is a clear difference between a customer who is still considering products and a customer who is ready to buy immediately and simply needs the item processed. We were then told, "Sorry, I'm the only staff member on the shop floor, so you'll just have to wait."
Nobody approached us from the moment we entered the store. We had to actively search for staff just to get assistance.
I'm only still here because I'm with my sister and she wants this particular TV. Had I been shopping for myself, Currys would have lost the sale very quickly. Understanding the difference between warm and hot customers is imperative in sales, and leaving customers who are ready to spend money standing around with no assistance is extremely poor service.
Ironically, the only person who provided genuinely good customer service was the security guard, who was helpful and approachable.
Very disappointing experience.
2026年8月21日
自発的なレビュー
Currys - Leyton からの回答
Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81729. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna
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