Currys - New Malden レビュー 

64
•
TrustScore 5段階評価の4

4.2

Unit 2 Burlington Retail Park, Burlington Road, KT3 4PA New Malden, London, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I visited Currys to buy a new mobile phone and was served by Balaraj. He was extremely helpful and explained everything in detail, including the features and options, so I could choose the right phone... もっと見る

5つ星のうち3の評価

When you walk into this shop in New Malden, you have no idea where or at which desk you need to queue up to collect your ordered item from. I saw 3 desks where people were doing something. At another... もっと見る

企業が回答しました

5つ星のうち5の評価

Deshi was very helpful and knowledgeable and we came away confident that we were buying what we needed and at a reasonable price. We felt that Deshi went above expectation in his customer service. T... もっと見る

5つ星のうち5の評価

Adrian at New Malden Branch was great. I needed a laptop asap and the one I chose was out of stock. Adrian showed me some great alternatives at a similar price. Adrian gave some great advice on the... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - New Malden について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 2 Burlington Retail Park, Burlington Road, KT3 4PA, New Malden, London, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(64)

過去12か月のレビュー数: 138,545件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I had a horrible experience with shaded…

I had a horrible experience with shaded up by a sales representative telling me that I wasn’t able to collect my item because I didn’t have the bank card even though I had Photo ID and I had the verbal number of the card. Everything says my name my address confirming with my license and this guy took the opportunity to relieve his stress on me. I will never return back which is an absolute shame because I used to get all my white goods and my children’s gaming stuff for my TVs in fact anything electrical really well you have now lost a customer

2026年9月6日
Currys  - New Malden ロゴ

Currys - New Malden からの回答

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

5つ星のうち1の評価

Blocking of my email by Currys…

Blocking of my email by Currys corporate headquarters after failure to respond to complaint regarding a faulty installation of an inbuilt microwave. I have paid for the repair myself and I am proceeding with a claim at Kingston county court for breach of contract. This is the WORSE Corporation l have ever experienced with regard to Customer Service. Unbelievable that there is no model to address poor installation. All they can provide is replacement of appliances which they don’t make of course. It’s not the staff but a lack of management to provide solutions to address a faulty installations. BEWARE of this company as other options like John Lewis, Amazon and Fenwick have excellent customer support.

2026年10月6日
自発的なレビュー
Currys  - New Malden ロゴ

Currys - New Malden からの回答

Hi, We’re truly sorry to hear about the issues you’ve experienced. We just want to let you know that we will be responding to your email in full, however, we are currently experiencing a slight delay, but your email has been received and someone will contact you shortly to support you. Thank you for your patience. Currys

5つ星のうち4の評価

Went into the New Malden Store to buy…

Went into the New Malden Store to buy a New Toaster and found just what we wanted and purchased it.

Unfortunately the toaster only toasted on one side, not Currys fault. So next day returned it for a refund as they didn't have another toaster we wanted. The members of staff that we saw were both helpful and made the whole process quick and easy.

2026年10月2日
5つ星のうち1の評価

Although I am happy with the product

Although I am happy with the product, the delivery by Inpost was dreadful. I was emailed to say expect it by Weds 7th but it arrived several days early and was delivered to my neighbour's house (that is clearly not 12A) even though I was in all morning and watched the van arrive. My neighbour reported his bell ringing and the driver leaving the parcel on the doorstep and walking off. Thank goodness he was in to take it in for me. Not impressed at all.

2026年10月4日
Currys  - New Malden ロゴ

Currys - New Malden からの回答

Thank you for sharing your feedback with us. While it is great to hear that you are pleased with the item itself, we are truly sorry for the stress and frustration caused by the poor delivery service. Receiving an incorrect schedule update and having your package left at a neighboring address without ringing your door is certainly not the standard of service we expect from our couriers.

Your experience is very important to us, and we appreciate you bringing these driver actions to our attention. We will be passing this information along to ensure our courier standards are reviewed and improved. We apologize for the inconvenience this situation caused you.

5つ星のうち5の評価

I came to have the laptop set up that I…

I came to have the laptop set up that I had bought from the store. The service was excellent. Larry was patient, helpful and professional. Elizabeth was great at sorting out an issue from the purchase, efficient and understanding. Couldn’t have asked for more.

2026年10月1日
自発的なレビュー
5つ星のうち3の評価

Waited ages to get a member of staff to…

Waited ages to get a member of staff to help, but there were lots if staff from Sony and other companies chatting and larking about - but were only there for their particular company. The item I wanted was out of stock, so I just took a chance on a cheaper one. Glad to go after what seemed like ages.

2026年9月28日
Currys  - New Malden ロゴ

Currys - New Malden からの回答

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

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