No problem ordering the item I wanted online and the price was the same as other retailers. However, the collection from store experience was dreadful. After several minutes of waiting for a store a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
30 Sharon was absolutely brilliant. She was really friendly, helpful and knowledgeable, and took the time to explain everything properly without making us feel rushed or pressured into buying anything... もっと見る
The Sales lady was great. She spent a lot of time with me, helping me make ny choice and explaining all the features. She didnt push me, she gave me space to think about it and even though I asked the... もっと見る
Swift response, kept up to date, very helpful and polite staff and even included taking our purchases to the car and putting in safely for us.
企業情報
Currys - Northampton Nene Valley について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 4A Nene Valley RP, NN1 1ET, Northampton, Northamptonshire, 英国
- 03445610000
4.4
優良
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very Poor Collect from Store Experience
No problem ordering the item I wanted online and the price was the same as other retailers. However, the collection from store experience was dreadful. After several minutes of waiting for a store assistant to arrive, and having been unable to see any member of staff, I went in search of help. The assistant I spoke with told me to just go and wait again. When someone did arrive she said she would have to get another member of staff to serve me, but then returned a few minutes later to serve me herself. The store was extremely quiet, I only saw one customer browsing, so staff were not over stretched. Very, very poor customer service.
2026年10月8日
Currys - Northampton Nene Valley からの回答
Hi Anne,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Staff/ experience
I had a great experience with Currys customer service at the Northampton store-Christine and Yannis ( note sure if that’s how u spell his name) were incredibly helpful, friendly and professional throughout, and they made sure all my questions were answered. Yannis was especially helpful in assisting me with putting everything into my car, which I really appreciated. I’d also like to thank the young gentleman who helped me—I didn’t catch his name, but he was wearing glasses and was equally polite and helpful. Their teamwork and excellent customer service made my visit a really positive one.
2026年10月4日
自発的なレビュー
Extremely helpful and efficient
Extremely helpful and efficient. They delt with our business very quickly. Very impressed with the service . Thank you.
2026年10月4日
Unfortunately click and collect very…
Unfortunately click and collect very slow over 20 mins there was just one person there working! Only one person in front of us in queue
2026年10月4日
Currys - Northampton Nene Valley からの回答
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75568
The salesman very nice person so calm…
The salesman very nice person so calm professional couldn't do enough to help 👍
2026年10月4日
New Appliance
The ease of ordering online, delivery was straightforward & the guys were professional, efficient & helpful.
No complaints & will use the shop & the system for any other future requirements.
2026年10月1日
Excellent service from Arman.
2026年10月3日
30 Sharon was absolutely brilliant
30 Sharon was absolutely brilliant. She was really friendly, helpful and knowledgeable, and took the time to explain everything properly without making us feel rushed or pressured into buying anything. She made the whole experience easy and enjoyable and is a real credit to Currys. Excellent customer service — thank you, Sharon!
2026年10月1日
自発的なレビュー
Aaron was helpful on the product and…
Aaron was helpful on the product and helping to load it in the car
2026年10月1日
Worst customer service
Worst customer service I have ever experienced. The manager David was very unhelpful, not willing to help in anyway. Very rude and an awful attitude. I have raised a complaint which I was told I would receive a call back which has not happend. I was told by the manager to call a customer services number which I have done whilst I was in the store. They have advised they couldn't help and needed to be resolved In store, in which the manager David refused to even though another Currys colleague was on the phone to the customer services team that he gave me and heard them say " in store have to help" which he refused and said that the customer services have to. Very disappointing. I'm constantly going around the houses with no email or call back. Absolutely appauling service, i have never come across a person so unwilling to help. I Would never use again. An error was made by a new colleague who did not advise much needed information that was required during my sale. I'm still waiting for a refund and update.
2026年9月26日
自発的なレビュー
Currys - Northampton Nene Valley からの回答
Hi,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Went to local the price was £30 more…
Went to local the price was £30 more than web site stated sales assistant adjusted the price to match so very pleased
2026年9月28日
big tv
currys men brought the tv in set it up and left i had to get my nephew to sort it out i not very happy
2026年9月28日
Currys - Northampton Nene Valley からの回答
Hi Brian,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Ali @ Curry’s Northampton Nene Valley…
Ali @ Curry’s Northampton Nene Valley was wonderful and so so helpful when we purchased our new Xbox. We will be going back, if we need anything else in the future.
2026年8月21日
自発的なレビュー
I received kind and courteous service…
I received kind and courteous service from your staff. He helped with the purchase of my microwave and also the extended warranty.
2026年9月21日
Needed a new television and knew were to go.
Needed a new television and knew the one we wanted. There wasn’t any in stock so was ordered and arrived the next day. Very prompt and the service we received was very good.
2026年9月24日
Excellent customer service
Excellent customer service, very helpful in getting claim in against my insured old TV . Ian Walker in particular was excellent
2026年8月3日
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