Currys - Reading レビュー 

84
•
TrustScore 5段階評価の4

4.1

Unit 5 Reading Gate RP, RG2 0QG Reading, Berkshire, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Looking to buy a new TV, we visited a Curry’s Store and was impressed by the choice available on the shop floor. A member of staff approached and advised us on the relative merits of different TVs wit... もっと見る

5つ星のうち5の評価

I arrived at the store with 20 minutes to go before closing. When upstairs to the washing machines. Shop assistant Nick was with a customer only has to wait. 5 minutes showed him which washing machin... もっと見る

5つ星のうち1の評価

Went today to buy a £500 smart watch, I needed help to check which ones were waterproof I asked a young employee for help, he said sorry no one was free? I asked if I could look at one of the watches... もっと見る

企業が回答しました

5つ星のうち5の評価

Asked for support to buy airfryer and blender, Shawn came up and helped us choose a great one and even carried it downstairs to the car for me. He was so helpful and knew his stuff!


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Reading について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 5 Reading Gate RP, RG2 0QG, Reading, Berkshire, 英国

  • 03445610000

4.1

ほぼ満足

TrustScore 5段階評価の4

84件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(84)

過去12か月のレビュー数: 138,545件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Hisense 50U7sTUK

I bought my Hisense TV from Currys Reading. I knew what I wanted, so I didn't need much interaction with the salesperson. However, I had to wait to ask for a salesperson to come and deal with, which I thought was very poor. Otherwise, saleperson was very helpful.

2026年9月13日
自発的なレビュー
5つ星のうち5の評価

Always so helpful

Every time I have used Curry's their knowledge is very good, leading to spending more on purchases but the advice and extra spend was worth every penny

2026年9月19日
自発的なレビュー
5つ星のうち1の評価

Staff hiding items for themselves and friends

Went with to the store and met with a few known people within the community for a confirmed release within the store.

The items were wheeled over to the front from the back of the store.

Before even selling the release, the worker at the till was making excuses of there only being 1 of the hot release item.

We called the store out immediately on the lie of only having 1 of this item delivered on the day and was met with more excuses.

After buying different products from the release we were catching up outside having a chat and time has passed by. We notice a separate customer walking out of the store with the item they claimed to have no more than 1 of, which just goes to show that staff hide these items and sell them to people they know or for themselves.

2026年9月17日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74284. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち1の評価

Pokemon Scalping And Selective Sales At Curry's AGAIN!

If you are looking to buy #Pokemon cards there. Do not waste your time. There have been reports of ongoing selective sales happening there with one person being refused and the next person being aloud to buy. I was refused a Prismatic SPC as was someone after me but while he was still talking to them someone else then bought one.

Today it was 1 of every item i was told. By the time i got there it was only 2 items per person. I asked for an ETB and an ex box but the manager said none left, but was looking where i reckon they were. Then he said No Sylveon ex box or tins. So i asked for Grininja ex and Tin and he said ex box are not in stock and looked where they were. Then i just got 1 tin and he said "1 item per person now" even though the lady in front had just got 2 (and her husband was limited to 1 item before her). I said no I'm getting 2 items because the limit isn't magically 1 half way through our conversation. I said i want an ex box. The Manager got out a binder collection. I said no I want an ex box. He said i need to say please which I already did at the start of this torturous purchase. I didn't yield to his superiority complex and control issues. This ex Box then magically then appeared when it was out of stock 30 seconds earlier. i took my things and left! The husband of the lady then also complained and magically got another item.

Absolute Clown Show there today! More stories from the community today of ETB being sold out then someone later spotted leaving with one half hidden.

2026年9月17日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74283. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち1の評価

Help and making customers are given the help they are asking for and staff to be able to have the knowledge and if not get someone who does know

I went to store in reading asked for help with coffee machines woman came over after waiting 20mins for someone. I asked her about machine she said she didn't know about coffee machines I ask her to get someone who know about it she said there wasn't anyone else.
I got more help online than in shop.
Very dissapointed

2026年9月15日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi Doreen,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

5つ星のうち3の評価

Reality of online vs Instore products

Disappointed that the LG monitor advertised as viewable in store was online-only which only found out when I arrived in store. However, ordering was easy. FedEx delivery tracking was poor and it arrived outside the stated time window.

2026年9月15日
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi Foncette,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks, Jodie

5つ星のうち4の評価

very good service

the service from currys was very good the young lady who served us was very knowledgeble and explained the details of the washing machines and both delivery men were very polite and efficient the machine was delivered at 8.10am which was good for us as it left the rest of the day free and we were not left sitting around waiting for delivery.

2026年9月12日
5つ星のうち1の評価

We ordered a iphone 13 refurbished and…

We ordered a iphone 13 refurbished and they gave us a new I phone 17 then they told us to return it And wait even longer for the delivery

2026年9月8日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち1の評価

I purchase a dual fuel cooker from…

I purchase a dual fuel cooker from Currys in Reading
I have been having problems with the oven burning everything. I can't even bake a decent cake in the oven
I have had 3 engineers visits but the problem is still ongoing
I have written letters to Currys with no response. I have visited the store on several occasions but cant get the problem resolved, always given a difference response. I have visited the store again today, 7/9/26
All i got was another engineering booking after spending around 2 hours in store
All I want is a replacement cooker that can do the job that it claims that it can do, but all im seem to be getting the run around from Currys
NOT HAPPY

2026年9月7日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82243.(Please attach to email)  



Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

5つ星のうち1の評価

The worst customer service

The worst customer service, specially the young girl on mobile phone section. She was so rude in helping out.

Never ever going to come to reading store with this service attitude.

Oxford store is far better than them.
They should learn from other region. How to serve people and with a good smile rather coming with an attitude.

2026年9月6日
自発的なレビュー
Currys  - Reading ロゴ

Currys - Reading からの回答

Hi Abhishek,
Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82185. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible.
Thanks, Jodie

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