Went through the process of ordering a Bosch series 6 washing machine in store at Woodseats . Two days later got a call saying the washing machine not in stock. So had to make a trip to the store to... もっと見る
企業が回答しました
Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG Sheffield, South Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Went through the process of ordering a Bosch series 6 washing machine in store at Woodseats . Two days later got a call saying the washing machine not in stock. So had to make a trip to the store to... もっと見る
企業が回答しました
I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the... もっと見る
The shop was busy, but staff were aware of us, asked if they could help, said they would get someone, apologised for delay.A young man came to help us, but unfortunately, the choices that were shown... もっと見る
My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried... もっと見る
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG, Sheffield, South Yorkshire, 英国
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Went through the process of ordering a Bosch series 6 washing machine in store at Woodseats .
Two days later got a call saying the washing machine not in stock. So had to make a trip to the store to get a refund

Currys - Sheffield Heeley からの回答
Excellent information given initially at Crystal Peaks Curry's store and then at Chesterfield, resulting in a purchase of my laptop. Staff were very knowledgeable and helpful throughout and happy to assist me with my questions and subsequent purchase
The shop was busy, but staff were aware of us, asked if they could help, said they would get someone, apologised for delay.A young man came to help us, but unfortunately, the choices that were shown were unavailable. We chose Russell Hobs but none of those models were available. Ended up with Kenwood, have used it a little and seems fine. It is still a nice looking machine and fits in well with what I have. However, my stars are for the staff. Items which are on display I feel should be available at the time of wanting to purchase. So, for that I downgrade to three stars. As for how to write a useful review: better an honest one, politely written.
Although the product I wanted wasn't in stock, it was in store the next day. The server carried it out of the store to my car.
Excellent customer service from Tobe
What a charming young man
Lovely shopping experience
Helpful staff. Very easy to get what I wanted. It had to be ordered in but arrived for collection the next day.
We found a TV online and went to the store to view it. We approached two members of staff who were sat down talking and asked about the Samsung TVs we had seen online who informed us that the Samsung TVs were not stocked but they could order. They then continued their discussion.
We really did wish to purchase a TV on that day to replace a faulty item so we return to the staff and asked if they could help us with what was in stock.
With help we selected and purchased a new TV.

Currys - Sheffield Heeley からの回答
The person who was 'here to help' sat on his phone and spoke to me without looking when I asked for help.
Very poor service indeed.

Currys - Sheffield Heeley からの回答
All worked very well , ordered it and picked it up with help of a very helpful staff member . Machine is very good
Really nice sales chap - he was in training so I did feel a bit sorry for him, but he couldn't have been more helpful. Got what I needed.
I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the Heeley Sheffield store. A guy called Chris obviously saw I looked a bit unsure and within seconds approached to ask if I needed any help. He quickly understood what I needed and swiftly arranged for a colleague to deal with the transaction. It involved having to transfer the purchase price from a One4all gift card to a Currys gift card. The reasons were clearly explained and although it was a bit tricky the Currys colleague persisted until it was done. The product arrived much quicker than I expected and when collected Chris was there again to take care of things and even remembered me from the previous visits. Top marks.
My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried our large item to the car carefully placing it in the boot. We didn’t ask or expect that of him but it made the purchase easy. He shook our hands and left us with a smile. Thank you Tobe, you are a gentleman.
There is one staff in particular that made my experience very straight forward and clear. He helped me find the best device for me and was very patient (I believe his name was Hamza)
Wilson the staff member at the Heeley Sheffield branch was very helpful and explained everything clearly as I am not the most digital person.
Whilst speaking to member of staff regarding a oven she totally ignored me and answered her phone(obviously another member of staff) she had no customer service skills whatsoever to be quite honest she was miserable.so me been the customer and wanting to spend my money it would have been courteous if she even acknowledged me.

Currys - Sheffield Heeley からの回答
Very helpful. looking up which replacement toner cartridge needed for my HP printer. Explained payment options and delivery option. Correct item deliver next day. very satisfied.
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