The sales assistant, Alisdair, upheld the image that the Currys TV advert promotes. The help he provided during our selection of goods made the shopping experience good humoured and enjoyable. Even ou... もっと見る
所在地
所在地を変更Unit 5B West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, Hampshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Order was even ready before the collection date I chose which made me happy. Got there provided the necessary details and got my order. Exactly as described.
From the moment I walked in, I was greeted by helpful but not pushy staff. When I needed their assistance I received undivided attention by someone who listened to my needs and talked me through all t... もっと見る
After a dreadful experience with Curries.An investigation was held and I was promised a £75 refund.Advised to wait ten working days for it to go back into my account.Still annoyingly WAITING and the t... もっと見る
企業が回答しました
企業情報
Currys - Southampton West Quay について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 5B West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Hampshire, 英国
- 03445610000
4.5
優良
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and helpful staff
2026年9月30日
very were so helpfull wehn i was what…
very were so helpfull wehn i was what to get a new printer and i talk to them on a video call what is on you web site and that was so helpfull and they went step by step with me and got what i what ..
2026年9月29日
Very helpful sales assistant
2026年9月28日
My experience at Curry's was a good…
My experience at Curry's was a good one, i was served by Andy, he did a great job, he explained everything to me in detail, Andy was a great help
10 out of 10
Thank you Andy
From George Spowart
2026年9月27日
Hannah
The youg lady, Hannah, who assisted us with a TV purchase from the Southampton store was superb, from explaining all the TVs in detail to the actual transaction. Very professional, courteous and helpful.
2026年9月23日
Staff serving were very helpful
Staff serving were very helpful, he offered discount on the item I've purchased... all went absolutely smoothly and no stress.
Thank you.
2026年9月22日
Alisdair did well
Alisdair did well, but it did take over 3 hours to transfer to my new phone and I am still struggling to get it to operate as I would wish.
2026年9月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
IF YOU ARE LOOKING FOR GOOD SERVICE DO NOT GO WITH CURRYS
IF YOU ARE LOOKING FOR GOOD SERVICE DO NOT GO WITH CURRYS
I had the most terrible experience.
Started off where delivery took a long time. They initially dropped the box when offloading it, they then proceeded to entire my property and insist that I keep the Tv. They became irate and I feared for my safety.
I then complained about them and nothing happened, Currys just ignored me.
The delivery was then rescheduled - on the new delivery date, nothing arrives, I call them and they tell me that someone canceled it but they can’t see on the system who did it. I rescheduled and finally the tv arrived over 20 days from when I bought it.
The tv then starts glitching and freezing, they take it for repairs and then return it to me after saying they fixed it, the Tv then has the same problem.
They then return £680 out of the £710.10 that I spent on the TV with no reason as to why. I go into the store where they send an email and it’s been over a month and I haven’t heard anything back yet.
Don’t even get me started on the customer service helpline who are absolutely pathetic. They do not record concerns correctly and do not pass relevant information on. I had a few complaints where I begged for them to listen to the calls as they are recorded, the complaints team on multiple occasions told me that they cannot listen to calls. How pathetic of an excuse is that!?!!!?
I chose Currys over Argos due to them being the bigger name, but how wrong I was.
2026年9月9日
自発的なレビュー
Currys - Southampton West Quay からの回答
Hi Yuvir, We’re so sorry to learn of the poor service received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR82397. Please also advise your name, address (inc. postcode), '74' delivery reference and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks – Ben
On entrance to the store we were…
On entrance to the store we were immediately directed to the correct department.
Within a minute of looking closely at the appliance, we were approached by a staff member who knew what he was talking about, checked they had one in stock and quickly sat us down to complete the paperwork
2026年8月18日
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