Product we brought was severely damaged Beko condenser dryer. Phoned help line they said take back to Hedge End Southampton store . Returned item was seen by Jamie he told us to take it to anothe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Helpful and knowledgeable staff within store allowed me to make an informed choice about which product to buy. The process was smooth and clear, with Karlos providing helpful information along the... もっと見る
Visiting the Currys Store in Hedge End, Southampton was a really pleasurable experience. The Staff was so kind and knowledgeable no pressure in buying, but I did buy a few items I wanted. One of m... もっと見る
Guy who helped us choose a Fridge/Freezer and Cooker was very helpful. Very knowledgeable and answered every question and worry we had about accessibility issues with the products. Made a stressful ex... もっと見る
企業情報
Currys - Southampton について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 2&3 Hedge End Park, SO30 2UH, Southampton, Hampshire, 英国
- 03445610000
4.3
優良
89件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sales staff were excellent
Sales staff were excellent. Delivery staff equally excellent. Friendly, polite and helpful
2026年10月14日
Dealt with very well in store by…Florjan
Dealt with very well in store by friendly and knowledgeable sales assistant Florjan.
Delivery team also very good and helpful.
2026年10月8日
Good Service from Curry’s
Ordered a fridge online. Easy transaction. Delivery guys were great. Took old fridge away. Installed the new one. Took packaging away with no mess. Very pleased.
2026年10月11日
Sanjeet was an extremely helpful…
Sanjeet was an extremely helpful assistant and the three of us vowed to useCurrys again on any future purchases.
2026年10月11日
Lots of choice
Lots of choice. Max was very helpful in understanding our needs and directing us to the perfect product.
2026年10月10日
Easy to order
Easy to order, and message sent to say when it was all ready for collection no issues.
2026年10月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Don’t bother
They cannot remove a tablet off the stand to sell their website list a store as being in Southampton but is 7 miles away from Southampton
2026年10月9日
Currys - Southampton からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Staff in store not particularly helpful
The initial experience is always disappointing you tend to be ignored in store. Eventually the young man who did turn up to serve me was polite but my friend was treated appallingly at the checkout. However the delivery staff were lovely polite efficient and quick.
2026年10月5日
Currys - Southampton からの回答
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75905
The staff were friendly and helpful …
The staff were friendly and helpful managed to get the deal I wanted even though it had ended and got it 30.00 cheaper.
2026年10月1日
自発的なレビュー
Fantastic approachable member of staff
Fantastic approachable member of staff. Very helpful.
2026年10月7日
very professional staff
very professional staff, very friendly. great product . great price, delivered and fitted with 24 hrs
2026年10月6日
Really good salesman checked the…
Really good salesman checked the product was in stock for us and helped us to our vehicle with it very polite
2026年10月6日
Everything i wanted was in stock
Everything i wanted was in stock. Cheerful guy on the till. Got home and one of the 3 items was wrong. Went back exchanged without a fuss and apologised to for my inconveinience.
2026年10月6日
The rudest of staff, and not the most competitive of prices
I have just experienced the worst customer service i have ever seen. i went to Currys at Hedge End Southampton to buy a printer. When i have viewed the printers and decided on the one i wanted i asked a Guy in Currys shirt if he could help me, without looking up but giving a the vibe that i was a nuisance he called another assistant to come and help me. The person that came to help me was very helpful went through all the printer did, i agreed to by the printer and the assistant pointed out there was an additional 30% off this printer as there was a great big sign sitting on the printer. We went over to the till to pay for the printer and the helpful assistant then messages his supervisor on his walkie talkie to add the discount, he than had to call another 4 times before he got help (the shop was almost empty) finally the Supervisor came over, it was the guy who was so dismissive when i arrived and asked for help (a guy called Aps) he looked me up and down and said this printer does not get the discount. i said to him that the printer had a big sign on it saying additional 30% off the sales assistant had confirmed it to me all i got from this Aps was the sign was not on the printer first thing this morning (it was now 4pm) and he had been standing next to this printer with a big sign on it for over half an hour. If this was th Supervisor he did not know what was going on in his department and the his attitude when i asked for the discount i had been advertised and offered was so off it was had to believe, rude does not describe it, he should not be in customer service, i ended up walking out and buying my printer from a competitor at a better rate than Currys even with their extra 30%. Customers shop around Currys are not the cheapest in the market
2026年10月5日
自発的なレビュー
Currys - Southampton からの回答
Hi Mark, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75692. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Rich
Very helpful and cooperative.
2026年10月5日
Friendly staff and most helpful thanks.
2026年10月5日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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