Patient & helpful sales staff. They listened to what I wanted, showed me the options & explained the jargon without making me feel rushed or pressured to buy something more expensive than my budget wo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Served by Assistant 32 Jamie at Stevenage branch regarding a faulty product. Jamie was knowledgeable, helpful and personable. He made the whole process quick and easy. He is an asset for your organ... もっと見る
Ordered a built-in oven, was delivered on time, delivery men was lovely etc but when they opened the back of the van to get our oven out, a fridge had gone over, onto our oven, so the polystyrene supp... もっと見る
企業が回答しました
After waiting about 20minutes someone came to assist us with choosing a new cordless vacuum cleaner. He constantly had to look up on his phone so he could answer our questions. He was polite and we... もっと見る
企業情報
Currys - Stevenage について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 10 Roaring Meg RP, SG1 1XN, Stevenage, Hertfordshire, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sales person had good knowledge
The sales person had good knowledge
Of the product we brought
Everything is good but the stock and…
Everything is good but the stock and delivery dates are long.
Phone call to let us know 10 minutes…
Phone call to let us know 10 minutes before delivery. Helpful delivery men that placed the package exactly where they were asked and great advice given.
Needed a replacement laptop urgently
Needed a replacement laptop urgently. Great advice and all sorted in 14 mins (plus a discount and freebies).
回答に AI 支援を利用する場合があります詳細を表示
Unbelievable Incompetence
We ordered a bosch dishwasher from Currys Stevenage. When we were at the till, the salesman produced some dishwasher tablets and made a big deal about gifting them to us. We thought it was a bit of a joke and if we could have found a bin on the way out, we would have dumped them. Later we found that £15 had been added to the bill, then deducted as some form of discount!
The first dishwasher was damaged in transit and went back. We had stayed in all day and it was a waste of our time. On the next attempt, a week or so later, the delivery driver pointed out that the machine was again damaged and explained what had gone on. The machine was damaged at the time of loading but was still allowed to go out. He pointed to the notes on the packaging that showed that particular machine had already been out and back twice! I cannot begin to understand why Currys think its ok to treat their customers with so little consideration. Who is running their operation, the incompetent idiot in the warehouse?? This time we cancelled by spending an age talking to their call centre in India. They told us that the only way to get our money back was to go to the store. So back we went, confident that the farce could not get worse. Wrong! Unbelievably they had a problem with issuing a refund because we had not returned our "free" dishwasher tablets. It took a lively conversation with the manager before we were refunded the full amount we paid. We will never deal with you again Currys. Unbelievable incompetence from warehouse to customer services.

Currys - Stevenage からの回答
Excellent service, especially the delivery!
Stevenage store. Quick, knowledgeable service when purchasing. Explained warranty etc. Delivery service exceptional! Had a bad experience recently with a previous delivery company who did less than the bare minimum and refused to deliver appliance. Robert and Brandon took their time to work out the logistics (it was tight!) and managed to deliver the appliance with no issues! They were polite, friendly and super helpful too. A real credit to the company!
Excellent Service
User friendly website, value for money and excellent customer service in store
Simple selection and ordering
Simple selection and ordering
Delivered on time with call from your delivery’s guy 20mins before arrival
Polite and respectful fellas
Credit to them
On line purchase and online help…
On line purchase and online help received was fantastic curry's agent knew his stuff and helped with transaction superbly 5*. Pick up however was poor. Arrived at store Stevenage, deliberately went midmorning week day to avoid busy weekend days when they are understaffed on customer service.
Had to wait 15-20 min for a pickup when it appeared that 4 or 5 agents on different desks were free and there were 3 agents dealing with 1 customers issue that apparently had an issue. Think better customer service and client throughflow would have been sensible. By the time the agent dealt with my pick up I was frustrated, but fortunately this process was smooth. I feel Curry's need more customer service staff and maybe dual train sales and customer services as there were plenty of free sales staff as well.

Currys - Stevenage からの回答
After waiting about 20minutes someone…
After waiting about 20minutes someone came to assist us with choosing a new cordless vacuum cleaner. He constantly had to look up on his phone so he could answer our questions. He was polite and we finally chose one.
The guy who helped guide us to buy a new iron was incredibly helpful, clearly explains the various functions. He is a massive asset to Curry's.
Delivery time slot was spot on and the guy was very polite and helpful
the young assistant said they didnt…
the young assistant said they didnt sell the product, asked him to recheck as website... he walked off.
customer services got me sorted in seconds.
hit n miss like everything thesedayz.

Currys - Stevenage からの回答
Initial purchase in store excellent
Initial purchase in store excellent. Dishwasher delivered and installed as per Curry’s email, engineers arrived when advised and calibration done but once they left dishwasher does not clean, drain or dry. Nightmare trying to get through to right department and operator did not manage to help despite video call. Phoned again and good phone call received by Glory who arranged for engineer to return to check fault. Engineer arrived 22/8/2026 (John) who could not fix problem and machine was faulty and would arrange for replacement. As of today no news and phone contact abysmal. We paid a lot of money for this and are not satisfied with service. Please help

Currys - Stevenage からの回答
Where's the stock gone?
Where's the stock gone?
Came in to buy a TV same day, hardly anything in stock, empty shelves everywhere. Was told to order online for pick up in 2-3 days.
The TV sales assistant was just reading random specs off a tablet, weight of the unit etc. Very random.

Currys - Stevenage からの回答
Excellent sales guy at the till very…
Excellent sales guy at the till very helpful and totally new what he was doing.
Staff very helpful
Sales rep was very helpful and took time to explain various options. Took order and arranged delivery quickly
Very helpful and polite salesman
Very helpful and polite salesman. Calum answered all my queries and question.
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