Currys - Stevenage レビュー 

69
•
TrustScore 5段階評価の4

4.2

Unit 10 Roaring Meg RP, SG1 1XN Stevenage, Hertfordshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Patient & helpful sales staff. They listened to what I wanted, showed me the options & explained the jargon without making me feel rushed or pressured to buy something more expensive than my budget wo... もっと見る

5つ星のうち5の評価

Served by Assistant 32 Jamie at Stevenage branch regarding a faulty product. Jamie was knowledgeable, helpful and personable. He made the whole process quick and easy. He is an asset for your organ... もっと見る

5つ星のうち3の評価

Ordered a built-in oven, was delivered on time, delivery men was lovely etc but when they opened the back of the van to get our oven out, a fridge had gone over, onto our oven, so the polystyrene supp... もっと見る

企業が回答しました

5つ星のうち4の評価

After waiting about 20minutes someone came to assist us with choosing a new cordless vacuum cleaner. He constantly had to look up on his phone so he could answer our questions. He was polite and we... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Stevenage について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 10 Roaring Meg RP, SG1 1XN, Stevenage, Hertfordshire, 英国

  • 03445610000

4.2

ほぼ満足

TrustScore 5段階評価の4

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(69)

過去12か月のレビュー数: 138,545件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Unbelievable Incompetence

We ordered a bosch dishwasher from Currys Stevenage. When we were at the till, the salesman produced some dishwasher tablets and made a big deal about gifting them to us. We thought it was a bit of a joke and if we could have found a bin on the way out, we would have dumped them. Later we found that £15 had been added to the bill, then deducted as some form of discount!
The first dishwasher was damaged in transit and went back. We had stayed in all day and it was a waste of our time. On the next attempt, a week or so later, the delivery driver pointed out that the machine was again damaged and explained what had gone on. The machine was damaged at the time of loading but was still allowed to go out. He pointed to the notes on the packaging that showed that particular machine had already been out and back twice! I cannot begin to understand why Currys think its ok to treat their customers with so little consideration. Who is running their operation, the incompetent idiot in the warehouse?? This time we cancelled by spending an age talking to their call centre in India. They told us that the only way to get our money back was to go to the store. So back we went, confident that the farce could not get worse. Wrong! Unbelievably they had a problem with issuing a refund because we had not returned our "free" dishwasher tablets. It took a lively conversation with the manager before we were refunded the full amount we paid. We will never deal with you again Currys. Unbelievable incompetence from warehouse to customer services.

2026年9月20日
自発的なレビュー
Currys  - Stevenage ロゴ

Currys - Stevenage からの回答

Hi Chrisj, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75646. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks - Ben

5つ星のうち5の評価

Excellent service, especially the delivery!

Stevenage store. Quick, knowledgeable service when purchasing. Explained warranty etc. Delivery service exceptional! Had a bad experience recently with a previous delivery company who did less than the bare minimum and refused to deliver appliance. Robert and Brandon took their time to work out the logistics (it was tight!) and managed to deliver the appliance with no issues! They were polite, friendly and super helpful too. A real credit to the company!

2026年10月3日
自発的なレビュー
5つ星のうち3の評価

On line purchase and online help…

On line purchase and online help received was fantastic curry's agent knew his stuff and helped with transaction superbly 5*. Pick up however was poor. Arrived at store Stevenage, deliberately went midmorning week day to avoid busy weekend days when they are understaffed on customer service.
Had to wait 15-20 min for a pickup when it appeared that 4 or 5 agents on different desks were free and there were 3 agents dealing with 1 customers issue that apparently had an issue. Think better customer service and client throughflow would have been sensible. By the time the agent dealt with my pick up I was frustrated, but fortunately this process was smooth. I feel Curry's need more customer service staff and maybe dual train sales and customer services as there were plenty of free sales staff as well.

2026年9月25日
Currys  - Stevenage ロゴ

Currys - Stevenage からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち4の評価

After waiting about 20minutes someone…

After waiting about 20minutes someone came to assist us with choosing a new cordless vacuum cleaner. He constantly had to look up on his phone so he could answer our questions. He was polite and we finally chose one.
The guy who helped guide us to buy a new iron was incredibly helpful, clearly explains the various functions. He is a massive asset to Curry's.
Delivery time slot was spot on and the guy was very polite and helpful

2026年9月21日
5つ星のうち2の評価

the young assistant said they didnt…

the young assistant said they didnt sell the product, asked him to recheck as website... he walked off.
customer services got me sorted in seconds.
hit n miss like everything thesedayz.

2026年9月24日
Currys  - Stevenage ロゴ

Currys - Stevenage からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR74679

5つ星のうち1の評価

Initial purchase in store excellent

Initial purchase in store excellent. Dishwasher delivered and installed as per Curry’s email, engineers arrived when advised and calibration done but once they left dishwasher does not clean, drain or dry. Nightmare trying to get through to right department and operator did not manage to help despite video call. Phoned again and good phone call received by Glory who arranged for engineer to return to check fault. Engineer arrived 22/8/2026 (John) who could not fix problem and machine was faulty and would arrange for replacement. As of today no news and phone contact abysmal. We paid a lot of money for this and are not satisfied with service. Please help

2026年9月12日
Currys  - Stevenage ロゴ

Currys - Stevenage からの回答

Hi Mrs Smith,

I am concerned to learn of your experience regarding your repair and delay to the exchange, this doesn't sound like our usual level of service. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

5つ星のうち2の評価

Where's the stock gone?

Where's the stock gone?

Came in to buy a TV same day, hardly anything in stock, empty shelves everywhere. Was told to order online for pick up in 2-3 days.

The TV sales assistant was just reading random specs off a tablet, weight of the unit etc. Very random.

2026年9月19日
Currys  - Stevenage ロゴ

Currys - Stevenage からの回答

Hi Zac,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

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