Currys - Tottenham Court Road レビュー 

26
•
TrustScore 5段階評価の4

3.8

147-149 Tottenham Court Rd, W1T 7NE NA, London, GB

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Smooth and quick online process. Only downside was a bit of a wait at the store when collecting, probably because they were short-staffed, though the team was helpful once I was seen. ​One thing I f... もっと見る

5つ星のうち5の評価

The salesman in the Tottenham Court showroom was extremely helpful and friendly. The appliances were delivered two days later and fitted expertly. The delivery/fitting team were very knowledgeable and... もっと見る

5つ星のうち5の評価

Sahal in Warren Street was so helpful and patient with me. I have dyslexic so it's can't understand computers. He was so helpful. I would recommend buying from him. Yours Sincerely Jojo

5つ星のうち1の評価

Bought a laptop from Tottenham Rd, asked if I could collect a couple days later at Hemel Hempstead. Arrive at Hemel store and no one knows anything. No order has been placed. The laptop itself is acro... もっと見る

企業が回答しました


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Tottenham Court Road について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • 147-149 Tottenham Court Rd, W1T 7NE, NA, London, 英国

  • 03445610000

3.8

ほぼ満足

TrustScore 5段階評価の4

26件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(26)

過去12か月のレビュー数: 138,545件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Smooth online ordering, but a couple of weird checks in store

Smooth and quick online process. Only downside was a bit of a wait at the store when collecting, probably because they were short-staffed, though the team was helpful once I was seen.
​One thing I found a bit weird: even after showing my ID and passport for a buy now paylater (pay in 6 months) plan, the guy still asked for the last four digits of my credit card.
Still, overall a decent experience.

2026年10月22日
5つ星のうち5の評価

Great service from Currys

The salesman in the Tottenham Court showroom was extremely helpful and friendly. The appliances were delivered two days later and fitted expertly. The delivery/fitting team were very knowledgeable and efficient. Many thanks for great service from all concerned

2026年10月22日
5つ星のうち2の評価

No click & collect desk - Long queue

The store has a click and collect desk but isn't used. After waiting at the click and collect desk for a while I was told I had to go queue in the main line instead. only one line, and Took ages ! Not what you'd expect. The lady that served was friendly enough when I got there.

2026年10月17日
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Hi Alex,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

5つ星のうち1の評価

Bought a laptop from Tottenham Rd

Bought a laptop from Tottenham Rd, asked if I could collect a couple days later at Hemel Hempstead. Arrive at Hemel store and no one knows anything. No order has been placed. The laptop itself is across all outlets all sold out. I can’t even get a refund because the Tottenham branch aren’t taking the phones from the Hemel branch. Pretty stupid right?

2026年10月4日
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Hi Eden,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

5つ星のうち1の評価

When I bought I Google Pixel 10A back…

When I bought I Google Pixel 10A back at end of May I was told I was eligible for a £50 Currys gift card which would be emailed to me within 30-40 days. It wasn't. Phoned helpline, they could not help as an inshore purchase. I was told to visit the store where I purchased the mobile which I did. There I was told I would be contacted. I wasn't. I visited the store again and again told I would be contacted with 48h. Again I wasn't. This became a point of principle. Rang again and wasted 40m on the phone. You can not call the store. Terrible customer service. Currys now company of last resort.

UPDATE:
On 6 October contacted Ben at Currys contact social with all the details requested and additional information. Despite a further email sent on 13 October, I have not heard from Ben or anyone at Currys contact social. Currys don’t care about customer service. Avoid this company. Currys contact social zero stars.

2026年5月30日
自発的なレビュー
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Hi Nick, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75631. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks - Ben

5つ星のうち1の評価

I’m trying to think of a suitable…

I’m trying to think of a suitable adjective to describe the customer service at this store.
They all need there P45 issued
Awful

2026年10月3日
自発的なレビュー
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Dear Kevin, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR75624. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

5つ星のうち1の評価

Awful Curry's UK

I bought an expensive Laptop in the Tottenham Court Road store last October. They obviously thought that I was a stupid customer because they then sold me, without my knowledge, a number of other incompatible things such as 4 times Norton Standard (why would I even want 1 when I had also bought McAfee), Cloud storage and VPN - neither of which I had asked for. Of course, this was not discoverable until 2 weeks after payment due to the Laptop being delivered with the invoice 2 weeks later. It has taken me until now to get them to refund the money which was done without even informing me that it had, at last, been paid. My strong advice to anyone wanting to purchase a PC of any description - DON'T DO SO AT CURRY'S UK - their salespersons are charlatans and the organisation doesn't even have the grace to acknowledge their behaviour. If I could attribute NO stars to this organisation, I would! Finally, if you do have need of them refunding money - for goodness sake persist, they will use every tool in the book to not respond and to certainly not repay.

2026年9月25日
自発的なレビュー
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Hi Charles, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR74766. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks - Ben

5つ星のうち5の評価

The staff were polite and attentive

The staff were polite and attentive. When I asked them questions, they responded accurately and thoroughly. Specifically, when inquiring about the product, they provided detailed and correct information. Overall, they were very courteous and helpful.

2026年9月13日
5つ星のうち1の評価

Worst customer services ever wit assistant 52Moslu

Worst customer services ever with carriers Tottenham, cold road carries
In 3 months, they haven't refound my money and all the manages.They don't know what to do.They send you customer services and the customer service is nobody helps you.They send you back to the store and the store from the top to the bottom, they don't know what to do. They circuling you around like a donkey from the 3rd of June until now they cannot resolve my problem. It's crazy.

2026年6月3日
自発的なレビュー
Currys  - Tottenham Court Road ロゴ

Currys - Tottenham Court Road からの回答

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82269. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Shauna

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