Looked to update old kitchen appliances that we acquired when we bought our new house. Had a good range online at Currys and in store, so you can physically see and try the items which I prefer. T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
trying to arrange collection of old appliance took nearly an hour. Horrendous! I was NOT called before delivery so was doing something else I had to drop
The staff allways very polite and especialy vicky at york clifton moor helping us to pick a microwave and cooker the sorting out our problems the cooker wich was not suitable for our flat
Called in today to purchase a 4k osmo camera.The one on display was bolted down so couldnt feel the quality of the product.After waiting 10 mins for a staff member to come over to us i was told th... もっと見る
企業が回答しました
企業情報
Currys - York について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 8 A&B Clifton Moor RP, YO30 4XU, York, North Yorkshire, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff.
回答に AI 支援を利用する場合があります詳細を表示
Poor customer service
Called in today to purchase a 4k osmo camera.The one on display was bolted down so couldnt feel the quality of the product.After waiting 10 mins for a staff member to come over to us i was told that i would not be able to take a look & feel what one was like & they said that they wouldnt be able to help me.
If im spending just short of £500 i want to feel the quailty of the product before i purchase one.
Currys well done i will be purchasing one from another retailer who will let me see one out of the box.

Currys - York からの回答
Ordered goods online
Ordered goods online, easy to order, seamless transaction with great communications and service on collection. Thank you Currys 😊
The staff allways very polite and…
The staff allways very polite and especialy vicky at york clifton moor helping us to pick a microwave and cooker the sorting out our problems the cooker wich was not suitable for our flat
trying to arrange collection of old…
trying to arrange collection of old appliance took nearly an hour. Horrendous!
I was NOT called before delivery so was doing something else I had to drop
Bought a Samsung TV sept last year
Bought a Samsung TV sept last year. Last night the tv stop working. I have spent the full day today and last night trying to resolve this issue. Currys have now said i have to wait approx a wek for the tv to be taken away and the upto 28 days for repair leaving my home with no TV. Ombudsman will be contacted tomorrow. Think twice before purchasing as if it breaks you will have a nightmare. Avoid currys at all cost.!!!!!

Currys - York からの回答
Drivers pre informed us of delivery
Drivers pre informed us of delivery, we're early in the day and very pleasant. Ordering was straight forward and easy. Thanks
Kitchen appliances at Currys
Looked to update old kitchen appliances that we acquired when we bought our new house. Had a good range online at Currys and in store, so you can physically see and try the items which I prefer. The staff member knew her stuff and was very helpful and patient. We chose Hotpoint fitted in appliances for performance and price. Would definitely recommend. The delivery was quick and easy and the delivery staff were lovely.
Poor dishwasher installation
Poor dishwasher installation. This is an integrated dishwasher and the installer misaligned the door, so there is a gap on the side, and he left without checking that the kitchen plinth underneath would fit. It doesn't fit - the door was also screwed in too low. I've had to cut the plinth myself, leaving some mdf exposed where there should have been a gloss finish. I gave a 1 in my review to Currys when asked about my experience, explained why it had been so bad, and no one followed up. I'm annoyed about this.

Currys - York からの回答
Tried to change delivery date couldn't…
Tried to change delivery date couldn't download app, rang automated line after five mins spoke to a lady with an accent who sounded as if she was underwater. Gave up and will have to call in store. I've paid £85 for delivery etc very poor service

Currys - York からの回答
Very pleasant young man who assisted us…
Very pleasant young man who assisted us with buying a coffee machine and priced matched it. Seamless.
he went up and beyond for us with the…
he went up and beyond for us with the help we needed
Faulty product replaced good service.
Easy to order and easy to collect
The customer service
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







