We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We are repeat customers. Right from the day we submitted our orders to the day we received our bikes, Cycle Solutions staff have been AMAZING! Every single one of them are professional, friendly & ver... もっと見る
企業が回答しました
Simple to use and more customer friendly than another scheme was proven to be in the past. This was so easy to use and clear, no hidden traps or penalties for using a different retailer to the one run... もっと見る
企業が回答しました
I personally wouldn't bother ordering direct from their shop if you are in a hurry. Despite stock showing as in stock, it can take some time for delivery. I was ordering through their work scheme... もっと見る
Involved with cycle to work scheme, very helpful on the phone guiding through the process. Would use them again. Any questions on your order you can phone them up and you speak to an actual person q... もっと見る
企業が回答しました
6 Europa Way, SA5 4AJ, Swansea, 英国
ネガティブなレビューの 83%に回答しています
通常2週間以内に回答
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The customer service offered by CycleSolutions was excellent.

Cycle Solutions からの回答
I have called the team and they made everything simple and straight forward process. I managed to get my new bike via partner shop within a week from applying, just in time for Christmas.

Cycle Solutions からの回答
Amazing delivery service and amazing customer service. The bike box collapsed and the delivery driver had to carry it and made it safely to the garden. Unfortunately the reflector had broke but not because of the delivery driver

Cycle Solutions からの回答
Excellent service throughout from start to finish also was given advice how to self maintain moving components on a weekly to monthly basis

Cycle Solutions からの回答
Super helpful staff, really polite and helped me order correct size and spec I wanted bike for. Corrected me on item I ordered that was incorrect for the bike, coming pre assembled is an excellent perk too. Really pleased!

Cycle Solutions からの回答
Excellent communication. Fabulous deals. Very helpful staff. Lots of choice. Easy to deal with.

Cycle Solutions からの回答
Great service. From communication to delivery, I couldn't fault anything
My experience of using Cycle Solutions was on the whole good after initially rejecting the quote I received from a partner store due to a lack of detail, the fault might have been with the store
Very poor that you can’t return clothing using hygiene as an excuse. I am stuck with £120 bib tights that are too small and can’t be returned when a hygiene strip or the like could be used as many other shops do. Buy elsewhere is my advise.
I got a quote from Manufacturer direct including delivery, submitted the order to CS who processed it within 2 days. Excellent service but delivery costs included in the quote will be removed from your voucher. Also be aware that the additional 15% discount is only available for bikes ordered from their list not from a shop, it does state that clearly but I forgot about it when the agreement came through.

Cycle Solutions からの回答
Fantastic service! My order arrived within days and the communication on any updates was brilliant.

Cycle Solutions からの回答
Great to deal with.excellent communication . When I rang up I actually spoke to a human and wasn't put on hold . What a refreshing change

Cycle Solutions からの回答
So far so good. I've not used the bike yet .
But it looks great and good quality.
My only criticism is that cycle solutions review there delivery contract.
I left instructions on my door to leave in the garage as I only work 5 minutes away.
The delivery company did not contact me when to say it had been delivered or a courtesy call that they were nearby.
Thankfully it was in the garage .
I hope tomorrow the bike rides as good as it looks.
Used the bike 13/12. It's great ! 🙂

Cycle Solutions からの回答

Cycle Solutions からの回答
Great experience very efficient and no problems

Cycle Solutions からの回答
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