Uprise Bikes レビュー 289

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... もっと見る

企業が回答しました

5つ星のうち5の評価

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... もっと見る

企業が回答しました

5つ星のうち2の評価

Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... もっと見る

企業が回答しました

5つ星のうち5の評価

Wanted to get a bike for Xmas for my son and ended up buying one aswell. Dealt with a gentleman called Paul both times, once when deciding what bikes to get and the second when picking them up.... もっと見る

企業が回答しました

企業情報

  1. 自転車屋

当該企業による記述

We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!


連絡先

4.6

優良

TrustScore 5段階評価の4.5

289件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 93%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

Service feedback

Received regular feedback concerning delivery of the bike and delivery driver contacted an hour before arriving to ensure ready for delivery.
Very pleased with the bike and additional items provided by up rise bikes.

2026年4月14日
自発的なレビュー
5つ星のうち5の評価

Ordered a Merida Scultura at 8am on the…

Ordered a Merida Scultura at 8am on the Thursday, was delivered to me up in the Scottish Highlands lunchtime the next day and delivery was free. Absolutely delighted. Will definitely use Uprise again. Excellent service.

2026年3月20日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Awesome, thanks for your review!

5つ星のうち5の評価

Great service with prompt delivery

Great service with prompt delivery. I also called to discuss an addition and everything arrived together. Thank you

2026年2月25日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Thank you very much for your review!

5つ星のうち5の評価

Highly recommended

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous bikes. I got great advice but in a totally non-pushy way. The after service is excellent too. It is so much better than just buying online. If you’re thinking about buying an e-bike I would suggest going to see them and having a chat. They’ll also make you a lovely cup of coffee…

2026年3月5日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Amazing, thank you very much for your review!

5つ星のうち5の評価

Helpful service

I spoke to someone in the shop who w a really helpful and enabled me to order in line with confidence.
When ordered the bike came remarkably quickly with only the bars to straighten out.

2026年2月19日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Thanks very much for your review!

5つ星のうち2の評価

Quite disappointing.

Competitive prices and fast shipping but their customer service leaves a lot to be desired. I bought a new bike and when it arrived, I had a couple of queries. I sent them an e-mail but never got a reply. A few days later I sent a reminder which they answered but only partially. So I e-mailed them again and, again, they did not reply. I spent nearly £3,000 with them and they don't seem to care about answering e-mails. I always think bike shops should be about more than just sales. They should also be a point of reference for information and advice. Sadly, Uprise do not seem to agree. I was also sent a checklist with my new bike. You ticked the box to say bell was fitted (it wasn't). You ticked the box to say front and rear reflectors were fitted (they weren't). It makes me wonder if the bike was checked at all before leaving your warehouse. I wont be buying from Uprise in the future. Quite disappointing.

2026年2月2日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

I'm very sorry to read of your experience, I followed up on your behalf and spoke with our customer service team who did confirm that there was an issue with the emails dropping into a different folder than expected which has been rectified our side but completely appreciate that this doesn't help the frustration that you will have experienced on this order. With regards to the bike issues, I will ask our aftersales department to reach out to you and get this resolved. Once again, I would like to apologise for the inconvenience and that we haven't on this occasion, reached the standard that we set ourselves.

5つ星のうち5の評価

Purchased Amflow MTB and took it home…

Purchased Amflow MTB and took it home but after ride gears needed adjusting.
Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning.
Excellent service , very knowledgable (Paul went through setup in detail with me)and friendly members of staff and very helpful. Would highly recommend.

2026年2月2日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Great to read we could get you back riding quickly, thanks for your review!

5つ星のうち5の評価

Bought a bike from them which arrived…

Bought a bike from them which arrived with a slight imperfection I contacted them and they where more than helpful they where quick to advise and get the problem sorted which doesn’t normally happen these days I would definitely use this company again, many thanks to all the team 😁

2025年12月1日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Glad we could get that sorted for you, thanks for the review!

5つ星のうち5の評価

Brilliant communication

Brilliant communication, fast delivery and a great price. I was very pleased with the bike when it arrived and the service I received throughout.

2026年1月3日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Excellent, thanks for your review!

5つ星のうち5の評価

Great service

Great service ordered the bike and it was sent out next day bike arrived all set up only had to put the handle bars on. Well recommended seller

2026年1月12日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Thank you very much for your review!

5つ星のうち5の評価

Very good experience

I can’t express enough how good the service was by the staff in the E bike showroom, very warm and welcoming.
I told them what I was looking for and they run me through various options and explained everything very well.
I will definitely be going back there and would most certainly recommend anyone to go there.

2026年1月7日
自発的なレビュー
Uprise Bikes ロゴ

Uprise Bikes からの回答

Awesome, thank you very much for your review!

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