Dazzle Dancewear レビュー 

163
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... もっと見る

5つ星のうち5の評価

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... もっと見る

企業が回答しました

5つ星のうち1の評価

Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... もっと見る

5つ星のうち5の評価

Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... もっと見る

企業情報

  1. ダンス用品店

さまざまな外部ソースから提供された情報

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.


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2.8

まあまあ

TrustScore 5段階評価の3

163件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(163)

過去12か月のレビュー数: 2

レビューを書く
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5つ星のうち5の評価

Excellent service

Best price online for the costume I was looking for. Superb customer service! Responded to emails on a Sunday evening and changed the colour of the order without hesitation. Fast delivery too. Will definitely use again.

2025年1月28日
5つ星のうち5の評価

Great customer service

When I placed my order for a large number of costumes the system allowed me to pay for all the sizes I needed but I was contacted shortly after and told all the sizes weren’t available. It was frustrating but Sarah was quick to let me know what they did have and also sent me a couple to try for size and work out if we could make some alterations. After agreeing the order, the costumes arrived very quickly and, with a few adjustments, worked perfectly.

2024年12月4日
5つ星のうち5の評価

Great costumes

Found a lovely outfit for my daughters baton twirling competition. Ordered and delivered in the time that was stated. Very pleased with the size too. Thank you very much. We will buy again from you.

2024年11月29日
5つ星のうち1の評価

Was told the item wasn’t in stock even…

Was told the item wasn’t in stock even though their website said it was. Definitely won’t be ordering from here again!

2024年10月25日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

We contacted within a few hours of the order being placed, unfortunately errors can occur with stock from time to time and we are sorry that this happened on this occasion.

5つ星のうち1の評価

Poor customer service

I placed the order for my daughter's leotard on 28/08/24 and received the order on 05/09/24. The leotard was faulty, it was ripped on the top front. I contacted Dazzle Dancewear on the same day and sent pictures. I was promised that a replacement leotard would be sent out. Today is 13 days after I reported the issue and I still have no replacement. My daughter is very disappointed. Extremely poor customer service!

2024年8月31日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Hi, a replacement leotard was sent after your email was received, we have Royal Mail tracking which has been emailed to you.

5つ星のうち1の評価

The wrong size leotard was sent out

The wrong size leotard was sent out, I ordered a size 0, a size 1 arrived. It was too late for the correct size to arrive in time for my daughter’s first lesson.

2024年8月23日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Hi, we are very sorry for this mistake a full refund was issued once this review was seen, we never received any emails regarding this.

5つ星のうち1の評価

wrong size sent, email sent but no refund, nor replacement

Lovely shoes, but, unfortunately, very poor communication and service. I was sent the wrong size: I ordered 4, and I received 4.5. I emailed and asked for them to send me the correct size without me having to send the shoes back, pay for a return and wait for a replacement, since the fault wasn't mine. I attached pictures as a proof. I never heard back from them, nor did any shoes appear in the post. If I hadn't found someone else to use them for the event, it would have been a waste of my time, money and efforts.

2024年8月27日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Hi, we have checked all records and do not seem to have any emails from the name or email address relating to this review, please can you email info@dazzle-dancewear.co.uk and we will look into this for you.

5つ星のうち2の評価

1st position tap shoes

Delivery of 1st position tap shoes, all good, but there retuning of your money is poor, 28 days for a refund these days 🤔 not all people can wait that long for there money to be given back, considering you may need to reorder because the item don’t fit.

2024年7月2日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Hi, we have contacted you this evening regarding this with proof of when your refund was processed but us and proof that it took PayPal over 10 days to deposit the funds into your bank account - this was completely out of our hands.

Apologies.

Sarah - Dazzle Dancewear

5つ星のうち3の評価

Communication is not good

Communication is not good. Do not reply to e-mails.

2024年6月7日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Hi, we have responded to all of your emails within the timeframe promised on our website, we are sorry you feel the communication is not good.

5つ星のうち1の評価

Don't recommend.

The dress was beautiful, but had to return because of the size. I still haven't received the refund. It is almost 2 months. They don't reply to the emails.
I don't recommend.

2024年5月1日
Dazzle Dancewear ロゴ

Dazzle Dancewear からの回答

Good morning, we are very sorry that you have not received a response however we are unable to locate any emails from yourself? Do you have a tracking number for your return and we can look into this immediately for you. We have contacted you via email this morning.

Kind regards.

Sarah - Dazzle Dancewear Ltd

info@dazzle-dancewear.co.uk

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