Dazzle Dancewear ロゎ
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Dazzle Dancewear レビュヌ 

163
•
TrustScore 5段階評䟡の3

2.8

ダンス甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... もっず芋る

5぀星のうち5の評䟡

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... もっず芋る

5぀星のうち5の評䟡

Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... もっず芋る

䌁業情報

  1. ダンス甚品店

さたざたな倖郚゜ヌスから提䟛された情報

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.

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2.8

たあたあ

TrustScore 5段階評䟡の3

163件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.8

すべおのレビュヌ

(163)

過去12か月のレビュヌ数: 2件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great customer service

Great customer service, the colour I ordered wasn’t available so an alternative given and I made a mistake on my order which meant I had 2 delivery charges but they sorted this out and refunded me a delivery charge

2024幎5月24日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Thank-you!

5぀星のうち2の評䟡

Paid 14.95 express delivery for a dress


Paid 14.95 express delivery for a dress needed asap. 5 days to arrive. We ordered dress from dance direct same price and paid less for next day delivery, which arrived the next day. Will not order again from Dazzle

2024幎2月3日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Hi, we are very sorry that your order took so long to arrive, we have sent a refund across for the difference in the upgrade to express delivery.

Apologies once again.

5぀星のうち1の評䟡

DREADFUL DANCEWEAR NOT DAZZLE!

DREADFUL DANCEWEAR NOT DAZZLE!
Do not use this company! Another terrible review! Ordered items 14th Dec. No communication re dispatch. Items never arrived. Contact number doesn't work....

2023幎12月14日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Thank-you for your review, we have been closed for Christmas/New Year as explained in our email sent on 2nd January, we are sorry that your order is yet to arrive, a dispatch email was sent from us on 15th December, we have checked the tracking and it is still showing as on its way which indicates to us that your order has gone missing.

A full refund was processed on 2nd January 2024.

The correct contact number is shown on both our website and here on Trustpilot which is 07872642875

Apologies.

Sarah - Dazzle Dancewear Ltd

5぀星のうち4の評䟡

Nice ballet shoes for a toddler

Comfy shoes, my 3 year old loves them.

2023幎12月15日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Thank-you for your review, after tracking your order it is showing that it was delivered 18th December, we have contacted you to resolve this via email.

5぀星のうち5の評䟡

I definitely recommend

I had a really good experience with the great customer service from Sarah! I also loved my outfits. I sadly had to return one because I didn't read the description correctly but the quality of all the pieces was great and I loved the pretty designs.

2023幎11月29日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Thank-you for your review!

5぀星のうち5の評䟡

Great choice of costume and Great quality. Returns process needs some work

The choice of costume and the quality of the costumes was brilliant. Unfortunately I had to return the first item and re order in a bigger size, it took the quoted 28 days to refund which in this day and age I think is crazy. I think the returns process needs to be improved, but as mentioned the choice and quality of the costumes is spot on and I would purchase from here again

2023幎12月3日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

Thank-you for your review, sorry you feel that the returns process took so long, this is something we are working on.

5぀星のうち2の評䟡

Company sent wrong size

I wasn’t informed when my parcel was dispatched/shipped so I had to contact the company and they then took a day to reply. When it eventually arrived I had been sent the wrong size and then had to arrange a refund as I was then told what I had ordered was now out of stock. I also had to contact again to find out about my refund as I hadn’t heard from them to say they had received it. They replied and said refunds are taking at least 14 days!

2023幎11月28日
Dazzle Dancewear ロゎ

Dazzle Dancewear からの回答

We are sorry that the incorrect size was sent, we are working on speeding up our returns process.

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