Debt Recovery Plus レビュー 

Absolute thieving company preying on disabled parking tickets
No Photographic evidence
These companies need shutting down before they ruin more lives!
Thankfully we have the funds to pay but others don’t and their attitude towards that is so wrong it made me feel sick!

Juned was extremely helpful. He resolved my PCN easily and was the first person to provide me with help in doing this since I was first notified back in August! Thanks Juned

Disgusting daylight robbery criminals with no morals who will take you to court even if there is an ongoing dispute about the case in question.

I spoke with a very helpful, kind and compassionate representative Tyler Turner, during what is an extremely difficult time in my life … Tyler was very supportive and helpful in getting everything arranged very quickly so I didn’t have too much worry …

I had honestly communication and they reviewed my documents then resolved the issues

I mean, nobody likes dealing with these companies but Leon corrected previous bad advice I had been given. He then helped me close my account and held true to his word by calling me back on completion. He is polite, professional and reassuringly competent.

The MOST UNPROFESSIONAL and funny people I ever deal with sending you letters TRYING TO GET MONEY THAT THEY NEVER SUPOUS TO GET...YOU SHOULD FIND BETTER JOB.... CROOKS...

The gentleman was so polite and he solved the problem brilliant a true treasure to your company thank you.

He was absolutely amazing, he totally understand the situation, perfect listener, one of the best and helpful calls I have had 🙌

Yes.. it was my first time receiving the carpark ransom money documentation through the post, I had declined to pay for for many reasons and many months but after some deliberation I decided to speak to Mike today to arrange a repayment plan. Despite my disgust of such a hostile and unfriendly carparking system Mike was however very helpful and very friendly

Brilliant customer service. Prompt, helpful and a quick response. Thank you!

So despite the reason for having to call up not being a great reason (parking sense) the customer service was amazing.

The chap on the phone was empathetic and help me understand my options clearly to make a well informed decision, without having any issue.

Great service and brilliant customer support!

Very polite agent , no judgement. Mike was very helpful and understanding. I was feeling under the weather and he genuinely asked if I was ok to carry on with the call . He even gave me a remedy to help with my cold . Asset to the company

Completely non-judgmental and very transparent. Professional, patient and genuine advice. Would highly recommend and greatly appreciate the service provided by Rachael Ward. Thank you.

I called debt recovery plus this morning after recieving a drop off charge at heathrow airport, i paid the fee while i was just leaving the drop off area paid £8. So i speak so one very arrofant rude young man no patience no empathy what so ever i was gob smocked by his appauling arrogant attutude towards me and my query, all i aakes him is what i should do next as u have paid the drop off charge now a fine. You know what he told go get a lawyer, so i said ti him thia does not make any sense to get a lawyer for £150 as the laywera fees would even be more than the fine, his arrogaby answer was well i am telling you what you should do i cant help you, wow that was my reaponse to this young unsympathetic arrogant lad, get rid of him and get people to work that have sympathy and patience for the elderly, i jusy cannot believe this is the attitude you get when you call for help and advise (i cannot remember his name, i called at about 12pm today 09.10.26 and he kept telling me go seek legal advise, i would never speak to someone like that never in a million years, so now the phone call ended and i still dont know what to do. Young man even if you cannot help there is a way of speaking ti people and try to explain ypur side if things and how it works instead of stressing me out even more. I hope your managers cannpick up this call and deal with you accordingly its quite evident you are in the wrong job.I cannot believe how a camera will pick you up saying drop off not paid for while i have the proof on my bank statement. So now i would like the parking company to take me to court si i can actually proof to the court that this is whata happening and not only to me to many other. I want them to take me to court because i know that i am right i have the proof, thia ia causing me great mental anxiety. Now i am back to square one what do i do now to get help. Wow! Wow! Wow! Speechleas after this.

Thanks for nothing Debt Recovery Plus

Ajit Patel sorted the issue quickly for my Son for an error with a parking charge when his van was stolen.

Received a letter from them obviously. Called the help line, a woman in very aggressive manner explained to me what I may have done wrong, although none of that applied. Basically, felt like I am the lowest sort after speaking to them, all because I did actually paid the ticket but late for 1 hour. Disgusting experience.

Rachel really was understanding and helped me resolve an issue with a debt which I didn’t think was necessary and she managed to sort this for me without hesitation

Thank you

Debt Recovery Plus operates as an aggressive collection mill that relies on automated intimidation rather than basic competence.

I received demands from DRP regarding an alleged parking breach at a hospital site where I was attending legitimate medical care. The hospital confirmed directly that they instructed their parking operator (Gemini Parking Solutions) to cancel the charges. Both the hospital and Gemini were informed. Despite the underlying notices being disputed and marked for cancellation by the landowner, DRP continues to issue escalating demands, arbitrary fee markups, and automated threats of legal action.

Contacting them to provide context and facts is completely futile. They operate on scripted harassment designed to frighten patients into paying unevidenced sums, completely ignoring that the debt they are attempting to pursue should not exist. They demonstrate zero due diligence, refuse to verify the validity of the instructions they receive from operators, and act solely as a pressure tactic.

Chasing individuals who are dealing with health issues over an administratively flawed hospital parking charge is predatory. DRP has no legal powers of entry, cannot dispatch bailiffs without a court judgment, and should not be treated as anything more than an aggressive mailout operation. Refuse to be intimidated by their templated letters, keep records of all communications, and challenge the operator directly.