Denby Campervans Ltd レビュヌ 

92
•
TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

Fantastic after sales service We own a Denby Campervans VW Transporter T6.1 that we bought elsewhere. The Denby conversion is excellent the the van has everything we wanted, including 20” D... もっず芋る

5぀星のうち5の評䟡

Bought a VW campervan a number of years ago from Denby. It’s a brilliant van but what has been stand out has been the level of aftercare from Denby. Any thing wrong, nothing is too much trouble. Absol... もっず芋る

5぀星のうち5の評䟡

Superb company to deal with. We have owned our beautiful van for 3 years now, having ordered him through and had him fitted out by Denby. The whole purchasing experience was smooth and the aft... もっず芋る

5぀星のうち5の評䟡

Absolutely brilliant. A lovely team who worked with us to give us what we wanted. Kept us fully updated with photos and updates. Van was completed and ready quickly and the advice and demonstration o... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車販売店
  2. ・
  3. RV車レンタル代理店

圓該䌁業による蚘述

Denby Campervans have been specialising in luxury Volkswagen Transporter Conversions for 15 years, and working in the Industry for 35 years. As a Newly Employee Owned Company we pride ourselves in our team of dedicated, professional staff who are as invested as you in completing your Bespoke Dream Campervan to the highest possible standard. We always have a huge range of Ready to Drive Away and Ready to Bespoke Build Vehicles on Site as one of the largest UK producers of quality Campervans. We are also always able to source the perfect base vehicle, if you are looking for something a bit different. With our unique and innovative designs, Our Campervans are so versatile, they get used as everyday vehicles, for family holidays and even as live in vans. We’re here to make your dreams a reality. #Destination Freedom


連絡先

4.8

優良

TrustScore 5段階評䟡の5

92件のレビュヌ

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2぀星
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4.8

すべおのレビュヌ

(92)

過去12か月のレビュヌ数: 12ä»¶

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5぀星のうち5の評䟡

Outstanding Company

What fabulous service we have had over the last two days . We took our van in with a few issues after over 4 years of ownership, the work was carried out in full without question. Lloyd & Jim are a credit to the company in professionalism and willingness to please and go the extra mile, and the ladies in the office are a pleasure to speak to, both on the telephone and in person.
Once again, thank you all for your wonderful team work. You deserve 6 stars!

2025幎6月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Leanne & the Team at Denby Caravans


Leanne & the Team at Denby Caravans were brilliant from start to finish.
We were lucky to find that they had the correct base vehicle in the colour & spec we were looking for. This then enabled us to do a site visit with Leanne to choose colour, styles & accessories.
Nothing was too much trouble, especially with us having plenty of questions & we were kept fully informed during the installation process, even having some photos sent over to us.
We are over the moon with service & quality from all of the team & would definitely use them again!!
Thank you to you all & we'll keep you updated on our travels.

2025幎6月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Outstanding Aftercare

The aftercare of this company is fantastic, nothing is too much trouble. They take time, patience and Jim is very professional and accommodating. Would highly recommend.

2025幎6月12日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Elaine, Thank you so much for this lovely review, give us a call if you ever need us. Best, Denby :)

5぀星のうち2の評䟡

Huge list of problems with Denby.

Amended review since I was threatened with losing my warranty. This review is an accurate description of my experience which cannot be argued against. There is no point having reviews if you only want good ones. People can see many good reviews as well as not so good, and can come to their own conclusions.
Substantial list of problems with Denby from day 1.
Ruined my excitement at getting a van after years of graft and saving. Totally fed up.
Poor quality workmanship meant van returning twice for 2 weeks each time. Most issues rectified BUT the vehicle should never have been handed over with this list of faults. No quality control on show. Here’s what I found;
-Pop top (new) fitted with holes in it. New one fitted.
-Reversing camera broken during conversion. Fixed.
-Leisure battery set up wrong. Fixed.
-Satnav not working. New sd card provided.
-Door and window seals badly fitted. Not fixed.
-instruction booklets not fit for purpose for newby.
-Water level indicator a mystery.
-Fridge levels erratic.
-Creaking from pop top frame. Fixed by myself. To be fair, I never mentioned this to Denby.
-Ripped flooring glued down with excess around the repair. Minor issue, I know.
-Awning not fitted correctly. Fixed by myself.
-Mechanical issues with base vehicle. Not Denby’s fault and they had work done by 3 garages (?) to correct issues.
Office staff are there to help but seem to be let down by fitters. Made me feel like I’m actually the problem after taking my £48k.

2025幎5月16日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

We are genuinely sorry to hear that you feel this way.

At Denby, we take great pride in our workmanship, customer service, and the trust our clients place in us. However, we feel it’s necessary to respond, as your comments are not only disappointing but also present a misleading and unfair representation of events.
Throughout your ownership experience, our team has gone above and beyond to address every concern raised.
Thorough inspection and rectification of any issues highlighted.
Replacement of parts, even when outside typical warranty allowances as not faulty.
Detailed explanations and walkthroughs to ensure full understanding of the van’s systems.
We acknowledge that no manufacturing or conversion process is entirely without fault, but to suggest that we have lied or intentionally delivered substandard work is simply not true. We find those accusations deeply concerning.
We are still willing to work towards a resolution, but that must be based on factual communication and mutual respect.

If you would like to discuss this further in a constructive way, please contact us directly.


Sincerely,
Denby Campervans

5぀星のうち5の評䟡

U Shape Design

We have recently gone through the process of purchasing a van and having it converted with Denby, our request wasn’t straightforward as we wanted a different layout to the rock and roll design. Leanne was so helpful from helping us find our van and carrying out the design we wanted, she never said no to anything we asked. Can’t recommend Denby and the team enough, so friendly and helpful.

2025幎5月2日
自発的なレビュヌ
5぀星のうち5の評䟡

We had an excellent service from Denby

We had an excellent service from Denby. We were kept up to date with our campervan purchase every step of the way, with Leanne being ever so helpful with all our requests and questions. The quality and standard of the finished article is superb, and the handover was detailed and done in a non confusing way. Definitely use this company again in the future, and highly recommend them to others

2025幎4月4日
自発的なレビュヌ
5぀星のうち5の評䟡

This our first purchase of a camper


This our first purchase of a camper van, and we were so pleased with the effort and attention which we received for Jim and the staff, Lloyd showed us around when we went to collect it and we feel very confident using this, the whole experience was a pleasure from start to finish we were not rushed but left to make up our own mind and choose what we wanted nothing was too much trouble for anybody Highly recommend this company you will be surprised by the effort and attention to detail

2024幎9月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Having purchased our fantastic


Having purchased our fantastic campervan from Denby some 5 weeks ago, and en-route to a weekend away, we decided to purchase a pop top mattress and returned to see Johnathan and the team.
I came away with the Vango poptop 5cm self inflating matress.
It fits perfectly into our VW campervan and is so easy to self inflate, (no pump required) as you just open one valve to let the natural air in, and then open the main valve to deflate and store perfectly in the pop top roof when down.
I was amazed at how comfortable it was compared to the many I've had over the years and cannot recommend enough.
Thanks yet again to you Johnathan and the whole Denby family team...........absolutely top draw service as always.

2024幎8月17日
自発的なレビュヌ
5぀星のうち5の評䟡

THE place for campervans

Personal and passionate about camper vans. A lot of care and love went into the creation of our vans - you can tell when you visit how proud they are of their work. As for maintenance and support - there is a reason that I choose to do a 2 and a half hour round trip to get my van tweaked - wouldn’t take it anywhere else. Exceptionally friendly, polite and knowledgeable staff. Very highly recommended.

2024幎8月12日
自発的なレビュヌ
5぀星のうち5の評䟡

We have just picked up our Campervan


We have just picked up our Campervan from Denby and we could not be more pleased from start to finish finding Dendy choosing our van and the interior the service has been excellant thank you Robyn , Leanne, and everyone we are so happy and now spending a few weeks in Cornwall living the dream

2024幎7月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic customer service

Rang Denby spoke to Lloyd explained we had a problem with the rock and roll bed on a campervan we had bought privately. We took it to Denby and Lloyd fixed it with no charge. Thanks very much. Gary

2024幎6月11日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Gary, thank you for your review :) Denby

5぀星のうち5の評䟡

Denby Campervans excellent service

Bought a T6.1 from Denby Campervans fully converted for us in 2021. Whilst doing a months touring in Scotland this May an issue with the leisure battery charging rang Denby whilst in invernesses, Ryan booked us in to fit in with our return journey. This morning Craig had the van for 2 hours where a thorough inspection took place of the dial panels, leisure battery fuse boxes and control panel. Replacing the control panel with a up to date system all free of charge. This enabled us to carry on touring with little to no distress. We are very grateful to all the Staff concerned. Office Staff were also first class. Thank you

2024幎5月28日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Alexander, thank you for yoour review, we are always here to help, all the best, Denby :)

5぀星のうち5の評䟡

Thank you!

Thank you to Lloyd and the wonderful team for fixing the problems with our van- at no charge too! They couldn’t have been more helpful; we definitely recommend them if you are thinking of buying a VW . 🚐

2024幎5月11日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Julie, thank you for your wonderful review! Denby :)

5぀星のうち5の評䟡

Amazing company to deal with

It’s been absolute pleasure to deal with these guys. Great company and great people also great prices.

2024幎5月3日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Vahid, thank you so much, Denby

5぀星のうち5の評䟡

First rate experience!

The team at Denby have always delivered for us. They supplied our van almost three year's ago now and as 'campervan virgins' held our hands through the whole buying and specifying experience brilliantly, really listening to what we wanted and needed for our particular requirements. They're always available on the phone to give advice (even when we called them in a panic a couple of times in the early days from various camp sites around France on our first trip!) Plus, on the few occasions we've been back with minor problems or to get small things tweaked or changed, they have always been first rate. I'd have no hesitation in reccommending them, and indeed have already done so to lots of people!

2024幎4月28日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Tim, thnak you so much! We are always a phone call away! Best, Denby

5぀星のうち5の評䟡

Bought our 72 plate vw transporter with


Bought our 72 plate vw transporter with the Balmoral Deluxe conversion with the added extras as agreed fitted a week ago .we are really pleased with it and also the friendly and helpful service that we received. Already been to Cheltenham and around the peak district with more planned .Special thanks to Jim and Lloyd for all their help making our experience at Denby 5 stars .
Alan and Sue

2024幎4月12日
自発的なレビュヌ
Denby Campervans Ltd ロゎ

Denby Campervans Ltd からの回答

Hi Alan and Sue, thank you so much for this review, enjoy your trips :)

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