Devola レビュー 1,524

Devola からの回答

14時間前

Hello,

Thanks for the detailed update — really helpful to hear.

Glad everything arrived on time and that your first test run went smoothly, including the WiFi setup 🔌

Hopefully when the weather cools down a bit you’ll get the chance to properly put it through its paces 🔥

Best wishes,
Elise

Devola からの回答

2日前

Hi Matt,

Love that this is your third purchase — that says it all really 😊

Great to hear you’re happy with the quality, design and how quiet they are too. Thanks for sticking with us, it’s genuinely appreciated 🙌

Best wishes,
Elise

Devola からの回答

5日前

Hi Guiseppe,

Thank you for your review – it’s great to hear you’re both satisfied overall, but we’re sorry to hear about your previous experience.

A unit should certainly last longer than a couple of years, so we understand why that would be frustrating. While occasional faults can occur, this isn’t something we would expect as standard performance. It may have been an isolated issue, but we do take this kind of feedback seriously and use it to continuously improve our products.

If you still have the previous unit, or if you experience anything similar with your current one, please don’t hesitate to reach out to our team – we’ll always do our best to help.

We really appreciate you taking the time to share your feedback.

Best wishes,
Sam

Devola からの回答

6日前

Hi Ros,

Thank you for your lovely review! We're so pleased to hear you found the dehumidifier easy to use and that it’s doing a great job 😊

It’s also fantastic to know our Customer Service team were able to help quickly and answer all your questions—that’s exactly what we’re here for!

We really appreciate you taking the time to share your experience.

Best wishes,
Sam

Devola からの回答

6日前

Hi Mr Parrett,

Thank you for your great review! We're really pleased to hear you’re happy with your new heater and that you found both the service and delivery excellent 😊

It’s also fantastic to know you’re happy with the product and the price—exactly what we aim for!

We appreciate your feedback.

Best wishes,
Sam

Devola からの回答

7日前

Hi Edward,

We're really glad your order arrived promptly and in perfect condition 📦✨

We appreciate you taking the time to share your experience.

Best wishes,
Elise

Devola からの回答

2026年3月17日

Hi Mr. Colm,

Thank you for your review. We're sorry to hear about the issue you're experiencing with the filter indicator.

After checking, we can’t see that we’ve been contacted directly regarding this, so we haven’t yet had the opportunity to look into it or help resolve the problem. We’d always recommend getting in touch with our support team, as issues like this can often be resolved quickly with a bit of troubleshooting.

If you’re able to contact us, we’ll be more than happy to take a closer look and help get this sorted for you.

Best wishes,
Elise

Devola からの回答

2026年3月17日

Hi Hussein,

Thank you for the great review. We're really glad the delivery was quick and that you're pleased with the quality of the dehumidifier 💧📦

We appreciate you taking the time to share your experience.

Best wishes,
Elise

Devola からの回答

2026年3月16日

Hi Budgie,

Thank you for the great review. We're really glad the earlier delivery worked out well with your schedule and that the setup was straightforward 🔌📦

It’s also great to hear you're already noticing the savings compared to oil heating. We appreciate you taking the time to share your experience.

Best wishes,
Elise

Devola からの回答

2026年3月16日

Hi Brian,

Thank you for the review. We're really glad the ordering process was simple and that your order arrived the next day 📦🚚

We appreciate you taking the time to share your feedback.

Best wishes,
Elise

Devola からの回答

2026年3月12日

Hi Marilyn,

Thanks for the lovely feedback. We're really glad everything arrived quickly and that the service hit the mark 🚚✨

Best wishes,
Elise

Devola からの回答

2026年3月11日

Hi Richard,

Thank you for the kind review. It’s great to hear the unit arrived promptly and that it was well packaged for delivery. We’re also really pleased to know it’s already working well in your cellar and doing the job as expected. 📦🏠💧

We appreciate you taking the time to share your experience and your recommendation.

Best wishes,
Elise

Devola からの回答

2026年3月10日

Hi Michael,

Thank you for your feedback. We're sorry to hear that one of the heaters failed shortly after the warranty period had ended. While we do understand how frustrating that can be, unfortunately we’re unable to replace items once they fall outside of the warranty.

We appreciate you choosing to replace the heater like-for-like to maintain the look of your property, and we hope the new unit performs reliably for you going forward. If you do need any product guidance or support in the future, our team will be happy to help where we can.

Best wishes,
Elise

Devola からの回答

2026年3月10日

Hi Simon,

Thank you for the thoughtful review and recommendation. We're really pleased to hear everything went smoothly, from the next-day delivery and tracking updates to the packaging and quality of the extractor fan itself. Knowing the product arrived safely and is working well for its purpose is great to hear.🛠️📦🔎

Best wishes,
Elise

Devola からの回答

2026年3月10日

Hi Lynda,

Thank you for your review. We’re really glad to hear you’re pleased with the dehumidifier and that it’s already putting in the work in your cellar. They can make a huge difference in spaces like that. 💧🏡

Best wishes,
Elise

Devola からの回答

2026年3月10日

Hi Mrs. Lewis,

Thank you for the detailed review. It’s great to hear the extractor fan arrived quickly and that you’re happy with both the price and the performance. A quieter fan that clears steam efficiently can make such a difference in a bathroom. 🚿🌬️

It’s also brilliant to hear you liked it enough to order another one for your main bathroom.

Best wishes,
Elise

Devola からの回答

2026年3月9日

Hi Joanna,

Great to hear everything went smoothly.

Quick service, clear communication, and a good price point all make a difference 📦💬 Glad the extra warranty was a nice bonus too. Thanks for sharing your feedback.

Best wishes,
Elise

Devola からの回答

2026年3月9日

Hi Donald,

That’s great to hear — really glad the product is doing the job and that you’re happy with your purchase 👍😀

Thanks for taking the time to share your feedback.

Best wishes,
Elise