Big On Electricals ロゎ
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Big On Electricals レビュヌ 6,471

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TrustScore 5段階評䟡の4.5

4.5

電源䟛絊店
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5぀星のうち5の評䟡

A great store, easy online ordering. I bought a humidifier, mine had broke, it arrived next day I couldn't believe how quick it arrived, I was so pleased as I use it to dry washing. It was well packa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

First time I've used big on Electrical we bought a honeywell 30L dehumidifier from them through Amazon, delivered on time and pleased with the product, so we orderd a second honeywell dehumidifier t... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Helpful product information (on a transformer) which was exactly what I required for the job I was doing. I called and spoke to a sales person to ask if the unit would drive low voltage halogen lamps.... もっず芋る

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5぀星のうち5の評䟡

Low price & fast delivery, that's the title & it says it all. Ordered Sunday, installed & working by Wednesday morning. Really not much else to say.

䌁業が回答したした

䌁業情報

  1. 電源䟛絊店
  2. 電気機噚提䟛業者
  3. 電気機噚卞売業

Big On Electricals に぀いお

圓該䌁業による蚘述

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

6471件のレビュヌ

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5぀星のうち5の評䟡

The process from ordering to delivery


The process from ordering to delivery was simple and efficient. Unit fitted and working. I would recommend the seller.

2026幎3月16日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Anthony,

Great to hear everything was smooth from ordering through to installation 🛠

Really appreciate the recommendation — thanks for taking the time to share it 🌟

Best wishes,
Elise

5぀星のうち3の評䟡

Packaging damaged and open

Packaging damaged and open. Product ok though.

2026幎3月19日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Sean,

Sorry to hear the packaging arrived damaged — that’s definitely not how it should turn up.

Glad to hear the product itself is all okay, but we’ll take this on board and raise it with the courier to help prevent it happening again 📊

Best wishes,
Elise

5぀星のうち5の評䟡

Excellent service and assistance

Excellent service and assistance, delivered promptly and best price
.whats not to like?

2026幎3月19日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Brian,

Really glad everything hit the mark — from the support through to delivery and price 🎯

Thanks for the great feedback, it’s much appreciated 🙂

Best wishes,
Elise

5぀星のうち1の評䟡

This company simply doesn’t deliver

Wow. What an atrocious experience I’ve just had with this company. I placed an order more than two weeks ago and still hasn’t arrived. I’ve given up and am going to use a company that can post items out to their customers. I won’t be using them again and I advise you to do the same

2026幎3月16日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Antony,

Thank you for your feedback.

We’ve checked your order and can confirm it was placed on the 15th and delivered on the 17th, so it arrived within two days.

We appreciate all feedback, however on this occasion the delivery does appear to have been completed within the expected timeframe. If there’s anything further you’d like us to review, please feel free to get in touch.

Best wishes,
Elise

5぀星のうち5の評䟡

Excellent service

Excellent service, great prices with a speedy delivery.

2026幎3月13日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Dean,

Thanks so much for the kind words — really glad you were happy with the price and quick delivery 😊

We appreciate you taking the time to share this 🚚

Best wishes,
Elise

5぀星のうち5の評䟡

Great company to order from


this is the second time I've ordered from big on electrical great prices and very quick delivery. ordered bulbs over a year ago still working fine.i will order again

2026幎3月16日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Gareth,

Really appreciate you coming back to order with us again — that’s great to hear 😊

Even better that the bulbs from your last order are still going strong 💡 Always good to know they’re holding up well over time.

Thanks for sharing, it means a lot 🙌

Best wishes,
Elise

5぀星のうち5の評䟡

Low price & fast delivery

Low price & fast delivery, that's the title & it says it all. Ordered Sunday, installed & working by Wednesday morning. Really not much else to say.

2026幎3月16日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi,

That pretty much sums it up perfectly 😊

Great to hear everything arrived quickly and was up and running within a few days — exactly how it should be ⚡

Best wishes,
Elise

5぀星のうち5の評䟡

What's not to like

Very good price and free next day delivery - what's not to like

2026幎3月15日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Steve,

Hard to argue with that 😊

Really glad the price and next day delivery made things easy for you 🚚

Best wishes,
Elise

5぀星のうち4の評䟡

Good product

2026幎3月12日
Big On Electricals ロゎ

Big On Electricals からの回答

Thank you for your review, Ian 😊

We’re glad to hear you’re happy with the product. If there’s anything we could do to make your experience even better, we’d love to hear your thoughts.

Thanks for taking the time to share your feedback.

Best wishes,
Sam

5぀星のうち5の評䟡

User friendly website

User friendly website. Easy to order. Item delivered very promptly.

2026幎3月13日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Pat,

Thank you for your lovely review! We're really glad to hear you found the website user-friendly and the ordering process nice and easy 😊

It’s great to know your item was delivered promptly too—that’s exactly what we aim for 🚚

We really appreciate your feedback!

Best wishes,
Sam

5぀星のうち5の評䟡

Easy to order online

Easy to order online. Clear description and exactly what it is. Delivery was delayed date but kept informed and then exactly on time.

2026幎3月12日
Big On Electricals ロゎ

Big On Electricals からの回答

Thank you for your feedback! We're really pleased to hear you found the website easy to use and that the product description was clear and accurate 😊

We do apologise for the initial delivery delay, but we're glad our updates kept you informed and that your order arrived right on time in the end 🚚

We appreciate you taking the time to share your experience!

Best wishes,
Sam

5぀星のうち5の評䟡

Faultless experience

Faultless experience

2026幎3月12日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Shay,

We're really glad everything went smoothly and that you had a faultless experience ⭐📊

We appreciate you taking the time to share your review.

Best wishes,
Elise

5぀星のうち5の評䟡

Very good shopping experience

Great variety of products, competitive prices and very speedy delivery.

2026幎3月12日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Lynne,

Thank you for the great review. We're really pleased to hear you were happy with the range of products, pricing, and the quick delivery 🛒🚚

Best wishes,
Elise

5぀星のうち5の評䟡

Great service

2026幎3月9日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Mrs. Gerrie,

Thank you for the great feedback. We're really pleased to hear you were happy with the service 📊🙂

We appreciate you taking the time to share your experience.

Best wishes,
Elise

5぀星のうち1の評䟡

Will not use again

I purchased from Big On Electricals having seen what I needed at a competitive price and crucially with next day delivery (which I paid for).

Unfortunately the item did not arrive next day, or the next day, but after three days.

I contacted customer services to let them know about the very slow delivery and to ask for a refund of the next day delivery service that I paid for, which wasn't fulfilled.

Unfortunately their reply was poor. They denied responsibility, fobbing it off as a courier problem and saying that next day wasn't guaranteed.

I replied pointing out that my contract was with Big On Electricals, not the courier. I asked them to reconsider my refund request.

Their reply was then even more dismissive, stating they had no liability.

So sadly I have turned to Trust Pilot to share my poor experience with Big On Electricals.

I will certainly not consider purchasing from them again, in part due to the poor delivery speed and secondly due to their poor customer service response.

I do fund it surprising that Big On Electricals would be so desperate to retain the delivery cost I paid (£4.90), rather than retain me as a customer.

So, sadly I cannot recommend Big On Electricals.

2026幎3月11日
自発的なレビュヌ
Big On Electricals ロゎ

Big On Electricals からの回答

Hi,

Thank you for your review. We're sorry to hear you were disappointed with your experience.

We’d like to clarify that the delivery charge paid applies to orders under £50, rather than being a fee for a guaranteed next day service. All orders placed on weekdays before our cut-off time are dispatched the same day, and while we aim for next working day delivery, this isn’t a guaranteed service as delays can occasionally occur once the parcel is with the courier.

We understand your frustration, especially when you were expecting the item sooner, and we appreciate you taking the time to share your feedback.

Best wishes,
Elise

5぀星のうち5の評䟡

Exactly what I ordered & it arrived on


Exactly what I ordered & it arrived on time

2026幎3月9日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Stephen,

Thank you for the great feedback. We're really glad everything arrived on time and was exactly what you were expecting 📊✔

We appreciate you taking the time to share your experience.

Best wishes,
Elise

5぀星のうち5の評䟡

Quick delivery.

Quick delivery.

2026幎3月8日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Mark,

Thank you for the review. We're really glad your order arrived quickly and everything went smoothly 🚚📊

Best wishes,
Elise

5぀星のうち5の評䟡

A great store

A great store, easy online ordering. I bought a humidifier, mine had broke, it arrived next day I couldn't believe how quick it arrived, I was so pleased as I use it to dry washing. It was well packaged too, very impressed.

2026幎3月10日
Big On Electricals ロゎ

Big On Electricals からの回答

Hi Mrs. Jones,

Thank you for such a lovely review. We're really glad the ordering process was easy and that the humidifier arrived so quickly when you needed a replacement 🧺📊

It’s great to hear it’s already back to helping with the washing, and that the packaging arrived in good shape too. We really appreciate you taking the time to share your experience.

Best wishes,
Elise

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