Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... もっと見る
企業が回答しました
Customer service was great. Just came to see if needed any help then left us which is good. as you don't feel pressure. When we had chosen product the sales rep was very attentive and explained every... もっと見る
企業が回答しました
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Bedford Road, AB24 3LH, Aberdeen, 英国
- 0333 999 9809
4.9
優良
4992件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful sales assistant
very helpful sales assistant, hastle free, pleasant experience
2026年5月26日
DFS Furniture - Aberdeen からの回答
Hello Christopher,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Simon, who dealt with us, was great
2026年6月2日
DFS Furniture - Aberdeen からの回答
Hello Mr Gilmour,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mary was kinda and helpful.
2026年6月1日
DFS Furniture - Aberdeen からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service, in and out within 20 mins got exactly what I wanted, deal was done that fast that I don’t even think I got the guys name
2026年6月2日
DFS Furniture - Aberdeen からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lee was helpful
2026年6月1日
DFS Furniture - Aberdeen からの回答
Hello Dan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and helpful staff
2026年6月1日
DFS Furniture - Aberdeen からの回答
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great Service, great staff
I was greeted promptly by Simona, who was very helpful. I had more or less made up my mind which sofa I wanted (Somerford) but, as usual, there is always another fantastic choice and Simona was helpful and patient while I finally made up my mind to stick with my first choice. She took me through the options and care plan and was very thorough and did not pressure or rush me in any way. A credit to the team.
2026年5月31日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Chris was amazing in helping us get the right sofa. Excellent interpersonal skills.
2026年5月31日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable member of staff
We were approached early on our arrival into the shop but not too early. The introduction by Helen was that she was here to help if we needed, not too pushy but very knowledgeable and happy to answer any questions. We had not intended to purchase but the good offers and lovely support resulted in us purchasing 3 sofa's and a foot stool.
2026年5月31日
DFS Furniture - Aberdeen からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We went in with a small idea on what we…
We went in with a small idea on what we wanted. Simon had greeted us and he then helped us make a decision on what was the best sofa to go for in which helped us make the decision very easy and proceeded to order our sofa
2026年5月31日
DFS Furniture - Aberdeen からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Lee.
2026年5月31日
DFS Furniture - Aberdeen からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Ordered a new sofa and coffee table and…
Ordered a new sofa and coffee table and the table came within 2 weeks damaged. They are still to collect this and replace. On top of that our new sofa was to be delivered this Monday just gone and the delivery guy said to me the sofa is not in his van and thought it had been left in Glasgow. I am based up in Aberdeenshire. I am heavily pregnant with a toddler and I had organised my sofa to be removed from
My house in prep for
This new sofa. I now have no sofa and DFS said they are very sorry and that it was damaged in transit. I still don’t know what’s happening or when we will get this sofa as I cannot wait another 8 weeks when due a baby in 4 weeks.
Order no. 67ZDE3932
2026年5月25日
自発的なレビュー
DFS Furniture - Aberdeen からの回答
Good Morning Danielle,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Service was excellent Gentleman was…
Service was excellent Gentleman was polite and charming
2026年5月29日
DFS Furniture - Aberdeen からの回答
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Sale experience was good helpful also…
Sale experience was good helpful also was great at helping pick colours for cushions to go with both sofas plus mat also great manor & patience
2026年5月27日
DFS Furniture - Aberdeen からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helen
Helen, was very cheerful on arrival. Very informative, gave us a lot of help with different styles of sofas and how to maintain the fabrics.
2026年5月26日
DFS Furniture - Aberdeen からの回答
Hello Irene,
Thanks for your lovely feedback, we’re glad to hear Helen met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff very easy transaction in and out…
Staff very easy transaction in and out of store fast
2026年5月25日
DFS Furniture - Aberdeen からの回答
Hello Kerrie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。