DFS Furniture - Aberdeen レビュー 

4,985
TrustScore 5段階評価の5

4.9

Bedford Road, AB24 3LH Aberdeen, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... もっと見る

企業が回答しました

5つ星のうち5の評価

Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... もっと見る

企業が回答しました

5つ星のうち5の評価

Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff were very welcoming. Very helpful sales assistant who was very thorough and covered everything we needed to know about our purchase of a new sofa. Could not fault the service we received.

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4985件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,985)

過去12か月のレビュー数: 98,153

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

Very helpful, patient staff, explained everything very well

2026年7月13日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great service

Great service

2026年7月13日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Hassle free no airs and graces down to…

Hassle free no airs and graces down to the point, John knows his stuff well presented and knowledgeable happy with purchase.

2026年7月13日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

My experience with DFS was really good…

My experience with DFS was really good as I had to order a smaller sofa and they still had all my details from the last time so the it didn’t take long at all. The lady I spoke to was really helpful and nice on the phone

2026年7月4日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Simon was very helpful and made the…

Simon was very helpful and made the experience of buying our sofa easy and stress free and got us the best deal possible

2026年7月12日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

A very helpful salesman


A very helpful salesman. While we were browsing, there was absolutely no interruption or pressure to make a sale. The young man took the time to listen to what we were looking for, showed us the available options on the screen, and gave us honest advice on the best choices.
We left the store and returned a few hours later with my wife. The young man again spent time with us, helping us finalise our decision. At no point did we feel under any pressure to buy.
In the end, we were so impressed with what we saw, the comfort of the product, and the excellent customer service that we were happy to make the purchase. A great experience all around—happy days for both parties

2026年7月11日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Racheal was the most helpful sales…

Racheal was the most helpful sales person I have ever dealt with, she was patient and explained everything I wanted to know about my purchase. I was not rushed into my purchase and asked many questions probably a few times until I understood exactly what I wanted. I made my purchase over the phone due to being disabled but I had seen and read all the reviews.
Rachel you are in the right job for people like me, thank you

2026年7月9日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Ashleigh asked us if we needed help I…

Ashleigh asked us if we needed help I said we’d look round first which she gave us time to do then she showed us a number of sofas to our liking. We got down to 3 which she was very helpful about size different colours products etc we then settled on our favourite & the process was simple.

2026年7月11日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

John was very polite and professional

John was very polite and professional. He was knowledgeable about your products and the options available.

2026年7月11日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

An excellent shopping experience

Warm welcome from Lee and an offer of a coffee, which was delicious. A brief explanation I had planned on buying but after a walk around the store I changed my mind to a more expensive combination. Simona showed me on the ipad what it would look like in the material I had chosen. She spent some time explaining how to look after the cushions and upholstery. After placing the order, it was explained very well as to what communication I should expect. All in all a very pleasant shopping experience. Thank you 😊

2026年7月10日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great Service

The sale person was wonderful

2026年7月9日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello Sunday,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Buying the sofa

I was very impressed with the shop and all the staff how professional with their works very attentive helpful and any questions that I want to ask they were always willing to give you all the answers and informations so thank you and I am looking forward to receiving my sofa.

2026年7月8日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello Mrs Millward,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We had plenty time to browse the store

We had plenty time to browse the store. There was no hard sell tactics. assistant's approached and offered advice and made it known they were available when needed. We were offered tea and coffee. We made several visits over a couple of days and were welcomed each time. Screens were used to dhow the items in our colour preference. We are very happy with our choice of 2 sofas. The purchase process was quick and easy. All staff were welcoming, professional and personable abd very helpful in helping us make our decision

2026年7月8日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち1の評価

Awful service

Awful service. Lack of options. The credit check process is highly unfair. Income should be used in conjunction rather than automatic rejection.

2026年6月30日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello Paul,

Thank you so much for taking the time to write us a review. Your feedback is much appreciated. Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not.

This decision is not made by DFS, I can appreciate this process may be frustrating and apologies for any inconvenience caused. Please be assured we have contacted the relevant department regarding this and they will be in touch as soon as possible to discuss this with yourself.


Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We arrived at the DFS store

We arrived at the DFS store, where we browsed the Sofas on sale. The staff was very helpful , and explained the criteria of different materials and filling options of them.
Having picked our preference, the various options of buying was carried out.
Satisfied with the service and friendly Staff.

2026年7月7日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful

2026年7月7日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Smooth Experience at DFS Aberdeen

I recently visited DFS Furniture in Aberdeen and had a smooth overall experience. The staff were friendly and helpful without being pushy, and it was easy to look around and compare different sofa styles. Delivery was straightforward and the team handled everything professionally. The furniture itself feels comfortable and well‑made, though some items can take a bit longer to arrive depending on stock. Overall, DFS Aberdeen is a reliable place to shop if you’re looking for good‑quality sofas and decent customer service.

2026年7月5日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Neil the staff member at DFS in…

Neil the staff member at DFS in Aberdeen made our visit to the showroom a pleasure rather than a chore , He was not pushy in the slightest but full of product knowledge whenever we looked at any of the suites on offer We would certainly recommend DFS Aberdeen and Neil in particular for a enjoyable Buying experience..

2026年7月6日
DFS Furniture - Aberdeen ロゴ

DFS Furniture - Aberdeen からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報