Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... もっと見る
企業が回答しました
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... もっと見る
企業が回答しました
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, 英国
- 0123 350 3089
4.9
優良
4545件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Priya was so helpful guiding us through…
Priya was so helpful guiding us through the process and knowledgeable about the products available. Great range in store. Relaxed environment.
2026年7月28日
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Amazing serviced delivered by Freddie
2026年7月22日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
James was really helpful
James was really helpful, ensured we were aware of what different types of colours/ materials were available, gave us plenty of time to make a choice , he explained our options for finance and talk us through all the options.
2026年7月26日
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Lovely service today in Ashford store…
Lovely service today in Ashford store with a lovely lady whose name I cannot not remember.
Please contact me with her name so I can leave her lovely feedback back
Thankyou
2026年7月26日
DFS Furniture - Ashford からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Iyaji.
Kind Regards,
Jordan
DFS Customer Support
First time buying new sofa she was very…
First time buying new sofa she was very helpful with building the sofa the way we wanted it and gave us lots of info and different ways of making it our sofa 10/10 service
2026年7月25日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The whole expirance from start to…
The whole expirance from start to finish was realy great the smoothness of the applection was gret a very great company thanks
2026年7月25日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Ashford からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great guy who served us and was very…
Great guy who served us and was very knowledgeable to choose the sofa we wanted, tailored it for the fabric preferred which was on another sofa and showed us a virtual online picture of the sofa before making our final decision. great coffee too on the new machine, great overall service
2026年7月23日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Emily has been nothing but exceptional
Emily has been nothing but exceptional. She has been very patient with me throughout the whole process. I have felt welcome. Her warm smile and politeness has made me feel very comfortable while choosing my sofa. She has shown excellent hospitality and have been very professional throughout my whole experience.
2026年7月24日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emily met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Ashford からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
James made the whole sales experience…
James made the whole sales experience really easy. He has great knowledge and pleasant sense of humour. I would recommend.
2026年7月24日
DFS Furniture - Ashford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Our sales rep was brilliant
Our sales rep was brilliant. He was polite, helpful, he was knowledgeable, attentive but not pushy. Feel like we totally trusted him and his intentions.
Made us feel comfortable and cleverly (but tastefully) moved the sale forwards well.
He was interested in our family as we had a call during the sale.abiit our boy having and accident at nursery. He was thoughtful and mindful.
Clearly and very skilled member of staff.
2026年7月22日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
One sofa turned up burnt …
One sofa turned up burnt on one corner and the delivery team were basically throwing them around and didn't have the tool to put them together definitely not worth the £159 delivery change you have to pay for
2026年7月13日
DFS Furniture - Ashford からの回答
Good morning Henry,
Thank you for taking the time to share your review with us, we are so sorry to hear your furniture arrived with faults present and appreciate this is frustrating for you. Please rest assured this has been noted with the courier and a resolution will be provided as soon as possible.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello Anthony,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Bought 2 sofas from DFS ashford was…
Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.
2026年7月19日
自発的なレビュー
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Dfs ashford
Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.
2026年7月19日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a great experience at the…
We had a great experience at the Ashford branch James was amazing and very helpful!
2026年7月19日
DFS Furniture - Ashford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Pirya was very helpful
Pirya was very helpful, explained everything thoroughly, showed how to work the controls on the recliner.
2026年7月18日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Ashford からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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