Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... もっと見る
企業が回答しました
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... もっと見る
企業が回答しました
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, 英国
- 0123 350 3089
4.9
優良
4547件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent product knowledge
Excellent product knowledge. We were told of all the possible options for the sofa we chose which helped us make the right decision. Easy transaction.
2026年6月5日
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
It was really nice and lovely
2026年5月27日
DFS Furniture - Ashford からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Ashford からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very welcoming store
Very welcoming store, staff really friendly. Was offered
Coffee whilst waiting for a salesperson to become free as it was a busy morning. Store looked clean, well organised, light and airy.
2026年6月7日
DFS Furniture - Ashford からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Freddie was really helpful and friendly
Freddie was really helpful with helping design the perfect sofa for my home, super friendly, made sure I knew everything I needed to know. We came in late at the end of the day and yet he was still in a great mood and didn’t rush me at all. Very pleasant experience and came away really happy with my sofa!
2026年6月6日
DFS Furniture - Ashford からの回答
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Freddie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great Experience
2026年6月6日
DFS Furniture - Ashford からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Staff are very helpful
2026年5月29日
DFS Furniture - Ashford からの回答
Hello Marry Jane,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Emily was absolutely brilliant
Emily was absolutely brilliant, completely informative, made everything work exactly to our needs and treated us with the utmost respect and professionalism. I would never hesitate to recommend to anyone i know.
2026年6月5日
DFS Furniture - Ashford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I don’t understand why a purchase and…
I don’t understand why a purchase and and item that is x display will take 2 weeks for delivery after purchase
2026年5月28日
DFS Furniture - Ashford からの回答
Good Morning,
We are really sorry to hear your furniture is going to take two weeks to be delivered this is really disappointing to hear. After look into your order we are able to see we were waiting on the payment method to be finalised before being able to release the order. Once the order was released the delivery was then arranged based on the next available delivery slot.
Kind Regards,
Vanessa
DFS customer Support
Great service
Freddie was very friendly ,informative made sure we knew all about the products before we signed .great service from all at DFS
2026年6月4日
DFS Furniture - Ashford からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from DFS staff …
Excellent service from DFS staff member Freddie. Freddie was friendly, knowledgeable and patient throughout the process of choosing our sofa and coffee table. He took the time to answer all our questions and helped us find the perfect option for our home without any pressure. The whole experience was smooth and enjoyable. Thank you for your outstanding customer service Freddie.
2026年6月2日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Superb customer service
Superb customer service. The staff ( Charlie) was cooperative and didn’t mind at all to start all over again for changing the order.
2026年6月3日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
All healpful
We spoke to a few members of the team at different stores to pick our sofa, all very helpful and friendly. Ordering was easy and Freddy was a pleasure to speak to!
2026年6月3日
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fred very helpful and knowledgeable
Fred very helpful and knowledgeable. Friendly and polite
2026年6月3日
DFS Furniture - Ashford からの回答
Hello John,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly staff .very polite…
Helpful and friendly staff .very polite and pleasant young lady that served us.
2026年6月2日
DFS Furniture - Ashford からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
From the moment we decided to buy
From the moment we decided to buy, the salesman answered any queries we had, assisted us with choosing the right sofa and chairs to suit our requirements. he was very knowledgeable and explained all the options available. He guided us through placing the order, explaining all the aspects as we went along. In all, a very pleasant experience, and a very pleasant and knowledgeable salesman !
2026年6月2日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Extremely understanding
Extremely understanding, knowledge patient staff, great management, excellent staff couldn't have wished for better service, a credit to your company.
2026年6月2日
DFS Furniture - Ashford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
The advicegreat from the person who felt…
The advice from the person who felt with us was very helpful and friendly 10 out of 10
2026年6月2日
DFS Furniture - Ashford からの回答
Hello Malcolm
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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