Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the p... もっと見る
企業が回答しました
Showroom was lovely & clean. No pressure from our salesperson Amanda. She was very helpful, applied no pressure to buy, very informative and went through everything with us to make sure we underst... もっと見る
企業が回答しました
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries. Great staff.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, 英国
- 0333 999 9740
4.9
優良
3806件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone
2026年5月30日
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service and good…
Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
2026年5月29日
DFS Furniture - Ayr からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The Salesman was first class explained…
The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks
2026年5月29日
DFS Furniture - Ayr からの回答
Hello Maureen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the people that we were dealing with…they were lovely6 and so helpfull 10 out of 10
the people that we were dealing with were so helpful nothing was of any bother every hting was explaind in detail
2026年5月29日
DFS Furniture - Ayr からの回答
Hello Margaret,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello Linda,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Anthony was very helpfull
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.
2026年5月25日
DFS Furniture - Ayr からの回答
Hello Paul,
We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Great Customer Experience
Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.
2026年5月24日
DFS Furniture - Ayr からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informed and helpful service
Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.
Tom,
Galston.
2026年5月24日
DFS Furniture - Ayr からの回答
Hello Tom,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello Leanne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was good
The customer service was good, very helpful and the staff were great.
2026年5月23日
DFS Furniture - Ayr からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excelent experience
The sales rep was very curtious and welcoming would recomend him to all my friends.
2026年5月22日
DFS Furniture - Ayr からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Marty McFly is a credit to DFS
Marty at Ayr branch is the reason I did not look any further to bye our sofa.
The young lady on the telephone taking my order was very polite and helpful.
Both members of staff deserve a raise.
2026年5月22日
DFS Furniture - Ayr からの回答
Hello Brian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very welcoming store
Very welcoming store. Very patient staff and knowledgeable. I would happily buy more furniture in store instead of online.
2026年5月21日
DFS Furniture - Ayr からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Looking at steller sofa.
Ashley made us very welcome and discussed our options on sofa gave us all sizes of sofa and went into great detail.i would recommend Ashley to any customer going to DFS in Ayr.
2026年5月21日
DFS Furniture - Ayr からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Satisfied customer
Very happy with service we received, helpful and when asked questions nothing was a hassle, even got us a measuring tape to double check measurements.
2026年5月21日
DFS Furniture - Ayr からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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