DFS Furniture - Ayr レビュー 

3,903
TrustScore 5段階評価の5

4.9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... もっと見る

企業が回答しました

5つ星のうち5の評価

I experienced amazing service buying a new bed in Ayr today. The staff are lovely. In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely... もっと見る

5つ星のうち5の評価

Great showroom with plenty of beautiful options on show. What made our experience however was our salesperson- Anthony with his residual Yorkshire accent. What a salesman - presented with quite... もっと見る

企業が回答しました

5つ星のうち5の評価

The overall experience was very positive. Staff were polite, welcoming, helpful. Anthony in particular introduced himself and let us know he was available to answer any questions. Customer service was... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, 英国

  • 0333 999 9740

4.9

優良

TrustScore 5段階評価の5

3903件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(3,903)

過去12か月のレビュー数: 100,311

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

2026年7月24日
5つ星のうち5の評価

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

2026年7月22日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち4の評価

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

2026年7月19日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

2026年7月11日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

2026年7月18日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

2026年7月18日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

2026年7月17日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

2026年7月15日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

2026年7月7日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

easy to deal with

Very relaxed with no pressure to buy. Lovely Assistant Shannon

2026年7月13日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Friendly and informative staff

Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

2026年7月10日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

We had excellent service from Antony…

We had excellent service from Antony when we were in the store yesterday.
Very helpful and explained everything to us about the 2 seat recliner we purchased .

2026年7月11日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Customer service employee Ashley was…

Customer service employee Ashley was very helpful and knowledgeable. All staff members encountered were also very courteous and welcoming.

2026年7月12日
DFS Furniture - Ayr ロゴ

DFS Furniture - Ayr からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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