The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... もっと見る
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Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... もっと見る
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Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, 英国
- 0333 999 9528
4.9
優良
2083件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Relaxed atmosphere
Relaxed atmosphere, no pushy sales people just helpful and chatty, seamless purchase.
2026年3月2日
DFS Furniture - Barnstaple からの回答
Good afternoon Chris,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, with staff knowledge on hand. I didn't feel pushed to make a purchase and was left on my own free will to ask for advice. Very friendly staff and the sales lady Kerry was very helpful and talked me through each step A+
2026年3月1日
DFS Furniture - Barnstaple からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very easy & efficient transaction
Very easy & efficient transaction, all requirements were well explained and Kieron was very helpful in explaining it all.
2026年2月27日
DFS Furniture - Barnstaple からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The patience of staff especially as we…
The patience of staff especially as we were quite indecisive 🙄
2026年2月19日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
A very comprehensive explanation about…
A very comprehensive explanation about the item I have bought. Friendly and helpful staff.
2026年2月26日
DFS Furniture - Barnstaple からの回答
Good Afternoon Claudine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Barnstaple からの回答
We appreciate you taking the time to leave us this wonderful review. We are so happy to hear about your positive experience.
Kind Regards,
Vanessa
DFS Customer Support
Jamie at the Barnstaple store was very…
Jamie at the Barnstaple store was very helpful when ordering my new corner sofa. Couldn't fault his customer service.
I only gave DFS a four star because i don't believe that charging over £100 for delivery is good considering how much i have spent.
2026年2月18日
DFS Furniture - Barnstaple からの回答
We're happy to hear that you found our team member helpful when ordering your new sofa. We appreciate your feedback regarding the delivery charge. We'll consider your comments as we continuously evaluate our services. Thank you.
Kind Regards,
Vanessa
DFS Customer Support
Friendly sales staff
Friendly sales staff, offered tea and coffee only thing I would say is the air freshener very overpowering.
2026年2月21日
DFS Furniture - Barnstaple からの回答
Good morning Robert,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lucia was fantastic
Lucia was fantastic! Very welcoming and polite, made us feel so comfortable. She explained everything in detail and made sure we went for the best options for us. Would highly recommend going to Lucia when purchasing a sofa!
2026年2月21日
DFS Furniture - Barnstaple からの回答
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The very helpful
The very helpful, but not pushy sales assistant. He knew all about each product that we asked about. He didn’t follow us around but was available when we needed him
2026年2月21日
DFS Furniture - Barnstaple からの回答
Good afternoon Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely store
Lovely store, great layout, nice and light. Kieran was so helpful but not pushy.
2026年2月20日
DFS Furniture - Barnstaple からの回答
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
New suite of furniture
Very helpful with our choices good knoledge of products no pushyness to buy would recommend this store
2026年2月19日
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We ordered the sofa online as we…
We ordered the sofa online as we visited the Barnstaple store yesterday for the second time at 12.35, the store was empty no other customers apart from us. There were two sales assistants one sat on a sofa at the back and the other leaning against the wall. Neither of them asked if they could help they just ignored us. We had gone in with every intention of placing an order but due to the complete lack of Customer interaction and service we left, deciding to order online very disappointing.
2026年2月16日
DFS Furniture - Barnstaple からの回答
Good afternoon Paul,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
I wasn’t pounced on with a hard sell…
I wasn’t pounced on with a hard sell attitude &Kerry was really helpful, answered all my questions, & helped me purchase my sofa on line.
2026年2月14日
DFS Furniture - Barnstaple からの回答
We appreciate you sharing your feedback! We're happy to hear that you found our team member helpful and that you were able to purchase your sofa online.
Kind Regards,
Vanessa
DFS Customer Support
A friendly welcome as we entered the…
A friendly welcome as we entered the store. She left us to look round, but said if we needed any help to come to find her. I did find two I liked so she came over. I chose one of them and she got the paperwork ready. I apologised, but I changed my mind and went for the other one. She said that's no problem, you need to choose one that you are completely satisfied with. Whilst doing the paperwork she went through everything I should know. Very informative. After completion she talked to us about her liking for Harry Potter which my son and Daughter-in-law were into too. She was happy to talk about it and didn't rush us to leave. We wished her well as she was due to have her baby soon. A very lovely lady.
I would certainly recommend this store.
2026年2月8日
DFS Furniture - Barnstaple からの回答
We appreciate you sharing your positive experience. It's great to hear that you felt welcomed in our store and were well-assisted during your visit. We're happy you found the perfect choice and felt comfortable throughout the process. Thank you for recommending our store!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Friendly service,and very helpful
2026年2月8日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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