DFS Furniture - Beckton レビュー 

4,154
TrustScore 5段階評価の5

4.8

Claps Gate Lane, E6 6LH London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... もっと見る

企業が回答しました

5つ星のうち5の評価

The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... もっと見る

企業が回答しました

5つ星のうち5の評価

Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience buying from DFS was great from start to finish. The staff were friendly, welcoming, and never pushy. They took the time to answer all my questions and helped me find the right sofa for m... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.8

優良

TrustScore 5段階評価の5

4154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(4,154)

過去12か月のレビュー数: 98,550

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I was taken care of by Kumar.

I was taken care of by Kumar.
He was very knowledgeable about the sofas that I was interested in. I would definitely recommend Beckton store.

2026年6月29日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great service by moinul at beckton…

Great service by moinul at beckton branch, he knew all the answers and was very polite and courteous and very knowlowledge.

2026年6月29日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

The customer service was great

The customer service was great, staff explained and also recommended additional items that are also important.

2026年6月16日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Salman was very helpful

Salman was very helpful. He took his time to understand our needs and made good recommendations. Very pleased with the service we got from start to finish. DFS is always my go to place for furniture. Never disappointed.

2026年6月27日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Lovely service Kelly was very attentive…

Lovely service Kelly was very attentive and professional. Explained the whole process about my order, extras and delivery process. Very content

2026年6月23日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Salman was very helpful and supportive

Salman was very helpful and supportive. gave us good recommendations and explained everything. Very polite and patient with us

2026年6月21日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Yes it was excellent experience the…

Yes it was excellent experience the staff member MR. Mushtak was very knowledgeable helpful and kind to find us the sofas that we wanted

2026年6月21日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent

Excellent. Good service

2026年6月21日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Services are very well

Services are very well

2026年6月14日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kinds Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Noah was pleasant to talk to

Noah was pleasant to talk to. Not pushing me to buy but allowed me to find a piece i like first then discuss the terms.

2026年6月21日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

The member of staff that was dealing…

The member of staff that was dealing with our enquiry was incredibly knowledgeable on the products, friendly, complimentary and very helpful with our sofa buying needs.

2026年6月20日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち4の評価

The overall experience was beamamused…

The overall experience was beamamused by a colleague when I visited firstly in the evening off 18.06.26 at around 4pm to 6 pm by a member of staff who was saying and asking me repeatedly that If I have had an reviews of my finances done prior to coming to DFS show room beackton the decision to go back on the 19th after my sister was with me and we decided to go ahead with the offers by an wonderful managers off DFS personally I'm overwhelmd by the customers services sales person, but knowing that I have a options to go and get my items is welcomed by me d.ahmed and my sister.

2026年6月19日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Customer service

Customer service
Top notch

2026年6月13日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The worker's we meet attended to us…

The worker's we meet attended to us very well. They explained Everything to us in details

2026年6月19日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very helpful staff and knowledgeable

Very helpful staff and knowledgeable

2026年6月20日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち1の評価

The customer service was very poor

The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.

2026年6月19日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

HI Salim,

Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted or not. This decision is not made by DFS and we offer our sincere apologies that you are unhappy with the decision made.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The staff was really helpful and…

The staff was really helpful and explained everything. Good customer service

2026年6月11日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Mustak was a tremendous help!

Mustak was a tremendous help! Despite it being very busy for a Sunday he was able to help my mother and I review various bed options and even went out of his way to double checked measurements and mechanics to ensure we were comfortable with our final bed choice.

He was very thorough, kind and a big big help in making the experience feel less daunting because let’s face it furniture shopping can be a huge expense and you don’t want to get anything wrong.

Thank you so much Mustak :)

2026年5月2日
自発的なレビュー
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち4の評価

They let me wonder around without…

They let me wonder around without pestering me

2026年6月11日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Wonderful Not just buy sofa it is a greater experience that fulfill all needs

Moin have Wonderful customer service. Skill to us the customer, Very polite very knowledgeable of everything, he make it to be a great experience caring for all our needs. Thank you Moin

2026年6月16日
DFS Furniture - Beckton ロゴ

DFS Furniture - Beckton からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報