DFS Furniture - Birstall レビュー 

8,002
TrustScore 5段階評価の5

4.9

9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Furniture displays look good. Helpful friendly staff. Found exactly what we wanted and no sales pressure. Nicola explained everything we wanted to know and as we had other shops to visit to compare... もっと見る

企業が回答しました

5つ星のうち5の評価

Recently ordered our Sofa for our first home - Nicola looked after us in store and was absolutely amazing. We were undecided between this one and one from another store and she didn’t pressure us at a... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly staff welcomed us when we entered the store .The staff member was extremely helpful and knowledgeable. He explained the options we had and different fabrics, protections and aftercare. He a... もっと見る

企業が回答しました

5つ星のうち5の評価

Lovely straight forward experience from start to finish. Loved the approach from Ron who spent all the time we needed to explain everything in great detail and we didn’t feel under any oblig... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • 9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, 英国

  • 0333 999 9807

4.9

優良

TrustScore 5段階評価の5

8002件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(8,002)

過去12か月のレビュー数: 97,486

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Great service

They couldn’t do enough for us! We were going to pay outright but we needed to put another deposit on the house so they organised finance last second!

2026年7月2日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Polite service and excellently…

Polite service and excellently demonstrated the product. Brilliantly explained our options and financial options.

2026年7月8日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Very friendly and helpful

Very friendly and helpful, not overwhelming in anyway at all.
10/10 thank you Sunny

2026年7月5日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち3の評価

Not having the best experience with DFS…

Not having the best experience with DFS the purchase went fine sofa arrived yesterday and it was unable to fit through the door so back it went .
Tried to ring to speak to someone at DFS was redirected to another number who refused to give me store number
Saying it could take up 72 hrs for someone to call me and I just have to wait .
Im presently with out any seating and no idea when I can reorder
Seems to me DFS are very accommodating when you purchase after wards not so much
Disappointed with this

2026年7月6日
自発的なレビュー
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Good morning Ann,

Thank you for taking the time to share your review with us, we are really sorry to hear that your delivery was unable to be completed and do appreciate the urgency required on this. Your concerns have been raised with the ordering branch who will be in contact as soon as possible to discuss the options available.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Staff friendly and welcome

Staff friendly and welcome, good customer service

2026年7月6日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very easy and straightforward shopping…

Very easy and straightforward shopping experience. The customer service was second to none with the staff being very knowledgeable on the products they sell.

2026年7月6日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち4の評価

Lovely sofas not impressed with the delivery drivers …

Lovely sofas 10/10 but not impressed with delivery drivers who thought it was acceptable to stand my sofas up then let them fall in the van they crashed down onto the van floor they I was watching all this unfold , I confronted the drivers which left me worrying about the damage to the frame , I contacted the delivery company but still yet to hear from them to be honest I don’t think I will

2026年5月15日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

Thank you for sharing your feedback with us, we are so sorry to hear of your delivery experience. If there are any concerns at all with your furniture please do report this to us on 0333 9999 777.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Nicola was amazing!

Recently ordered our Sofa for our first home - Nicola looked after us in store and was absolutely amazing. We were undecided between this one and one from another store and she didn’t pressure us at all as she knew it was a big purchase. In the end we fell in love Alani sofa. Nicola talked us through everything making sure we got the correct spec and colour. Would definitely recommend speaking with her. We can’t wait for the sofa to arrive! Thank you Nicola!

2026年6月28日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Nicola met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

We purchased 2x2 seater sofas.The sales…

We purchased 2x2 seater sofas.The sales person was very professional and answered all our questions. He gave us some good advise and didn't rush us with our purchase. Can't wait for our sofas to arrive. Thank you

2026年7月3日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Pleasant and easy to order experience.

Furniture displays look good. Helpful friendly staff.
Found exactly what we wanted and no sales pressure.
Nicola explained everything we wanted to know and as we had other shops to visit to compare suites she said she would telephone the next day to see if we had seen anything else or would like to place an order on the suite we were interested in which we were and ordered over the phone. Very pleasant and easy to order experience.

2026年7月3日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello Toni,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Brilliant service from Daniel Baber

Brilliant service from Daniel Baber. Very polite and explained everything to us. Cannot thank him enough.

2026年6月30日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

My experience was really good

My experience was really good, I was served by a lovely lady with a friendly smile and I felt really comfortable around her. She did her very best to help and support with my purchase order. She made things easy as she helped us choose the best product.

2026年6月29日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Quick and not hassled

Great staff explained everything and friendly

2026年6月28日
DFS Furniture - Birstall ロゴ

DFS Furniture - Birstall からの回答

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

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