Bianca made my experience great! I had originally gone in to look at a particular sofa but I saw one i liked better! Im not a great shopper, but Bianca made it so much easier to decide on my final... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Im a returning customer, DFS furniture ticks all the boxes for me, great selection for every interior and budget Friendly and accomodating sales reps, Taylor greeted us with a smile and happily gui... もっと見る
企業が回答しました
We were looking at several different couches and then settled on one. Bianca in the Blanchardstown store really helped us find the right combination for the couch and explained everything with ease a... もっと見る
企業が回答しました
Good range of sofas, with plenty of materials and colours to choose from. Evodie (3FJ) was lovely, friendly, and helpful throughout
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Blanchardstown Retail Park, Unit 401, DUBLIN 15, Dublin, アイルランド
- (01) 640 4232
4.8
優良
4342件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great Selection and Excellent Customer Service
Good range of sofas, with plenty of materials and colours to choose from. Evodie (3FJ) was lovely, friendly, and helpful throughout
2026年7月18日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Bianca was so helpful and made the…
Bianca was so helpful and made the purchase so easy going through all the options for our sofa layout
2026年8月1日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Taylor was very professional but…
Taylor was very professional but friendly. She explained everything I needed to know.
2026年8月1日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Thank you
Evodie was very knowledgeable about the product. She was patient as we choose the right product for us. Thank you so much.
2026年8月1日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Lovely person to deal with ...
Sales person approached me as I entered the store and the left me alone when I asked to browse. They then walked me through my choices once I had made my decision, clearly and in detail. Lovely person to deal with.
2026年7月31日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Took a long time to give my details
Took a long time to give my details , so that i could just purchase. I had visited your store on a previous occasion and decided what I was purchasing . Took time to decide and went back to purchase . Didn't appreciate that I had to give my email and mobile number for contact purchases . Only one is required but told I could not proceed with the purchase if I didn't give the info. Just another note, i also had decided to purchase the 3-seater just inside the door (green) in the same cooler as the chair, only to see it was 250 more expensive in the sale !!
The young girl that did look after me was very nice
2026年7月28日
DFS Furniture - Blanchardstown Dublin からの回答
Good afternoon,
Thank you for writing us a review today, we do request 2 methods of contact in the instance we are unable to reach you via one channel then we do have a back up to contact you regarding your order. Prices may differ dependent on size, fabric and interior upgrades.
Kind regards
Holly M
DFS Customer Support
Bianca made my experience great
Bianca made my experience great!
I had originally gone in to look at a particular sofa but I saw one i liked better! Im not a great shopper, but Bianca made it so much easier to decide on my final purchase, answered all my questions and didnt pressure me to buy but honestly helped me treat myself to the beautiful sofas I really wanted. I was with my friends and they all commented on how good Bianca was at sales!
100% recommended DFS.... and buying from Bianca! :))
2026年7月29日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Went to dfs on 6 july found a suit sat…
Went to dfs on 6 july found a suit sat on it and paid for it same time took fem minutes sign said ready for delivery very,girl agreed couple days I'd be sitting on it in my apartment,here we are 29th july no suit and now iv to wait to get my money back ??? I'd advise people go elsewhere? After all 10 mins b4 went to them i went to Harvey Norman's and the girl their guaranteed next day delivery wished I'd gone with my first choice so dfs your lucky I can only give you 1 star because that really grings me I wouldn't walk into that shop you only deserve minus 10
2026年7月6日
DFS Furniture - Blanchardstown Dublin からの回答
Good Afternoon,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers and we are really sad you have had to cancel your order.
We are very sorry for the delay in receiving your refund back. We can confirm this has been processed for you and it should be with you as soon as possible.
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff made us feel very welcome
The staff made us feel very welcome, explained everything to us, were very patient. Told us how long the sofa would take to build and deliver. How to get finance was also explained. Everything was very straightforward
2026年7月28日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff who assisted us is very warm…
The staff who assisted us is very warm and accommodating which made the process of buying the sofa very smooth.
Some staffs should be like her.
2026年7月27日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service from Bianca she…
Great customer service from Bianca she was amazing and really passionate about her job! Compared to other competitors she made dealing with DFS so much easier.
2026年7月19日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Bianca met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great customer service delighted with…
Great customer service delighted with advice and support and purchase.
2026年7月26日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
An excellent experience
I was very happy with the service in DFS. The staff were very friendly and helpful. They were very happy to help me with getting the right sofa for my living room. A sales assistant Taylor was extremely helpful and very thorough with my order. I was really impressed with her customer support. I look forward now to getting my new sofas.
2026年7月25日
DFS Furniture - Blanchardstown Dublin からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Taylor.
Kind Regards,
Jordan
DFS Customer Support
We found Bianca really helpful and…
We found Bianca really helpful and explained everything to us clearly and in a very friendly manner.
2026年7月22日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great staff member…
The staff took her time to go through everything with us. She was lovely
2026年7月22日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff!
Anastasia was very knowledgeable and helpful in assisting me with my purchase
2026年7月22日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Brilliant service
Brilliant service, explained everything so well, so friendly and chatty, couldn’t be more helpful..
2026年7月14日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff were so friendly and helpful…
The staff were so friendly and helpful the cleanliness of the shop
2026年7月21日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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