Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... もっと見る
企業が回答しました
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... もっと見る
企業が回答しました
We were looking for two smaller sofas due to lack of space. Went to dfs patchway and saw one sofa that was an ex display and another one that was more expensive. Daniel the sales rep took the trouble... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Highwood Lane, Patchway, BS34 5TQ, Bristol, 英国
- 0333 999 9775
4.9
優良
5801件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Informative staff with patience with…
Informative staff with patience with the children whilst we looked at the options
2026年8月10日
DFS Furniture - Bristol からの回答
Hello Simon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service from John
Great service from John. Looked up the mattress we wanted and got everything arranged quickly.
2026年8月8日
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bristol からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Service with a smile
We went into a few sofa shops prior to going into DFS, when we did we met Neil, he helped show us what options were available and was a pleasure to deal with making sure we picked the right decision for us.
2026年8月8日
DFS Furniture - Bristol からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Linda helped us choose the right sofa…
Linda helped us choose the right sofa for us, very helpful and understood what we were looking for. Excellent customer service!
2026年8月8日
DFS Furniture - Bristol からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a fantastic experience buying a…
I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly knowledgeable, efficient, and had a really pleasant manner. Excellent salesperson who made a stressful situation easy. Highly recommend!
2026年8月5日
DFS Furniture - Bristol からの回答
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
professional, helpful, was not rushed,
see below: all staff were VERY helpful especially Mike.
we were not rushed at all .
would thoroughly recommend you 100%.
2026年8月5日
DFS Furniture - Bristol からの回答
Hello Ross,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
the sales rep MIKE very helpful with…
the sales rep MIKE very helpful with information about furniture nice friendly person answered all questions thankyou
2026年8月4日
DFS Furniture - Bristol からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS Furniture - Bristol からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Bristol からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff was fantastic very helpful i give them all 🌟
The staff was fantastic very helpful and lovely they will attend you as soon you enter the shop I'm impressed
2026年8月4日
DFS Furniture - Bristol からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Michael was amazing 👏
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showed us other suitable options within our price range.
We came away very satisfied with our purchase 😀.
Thank you Michael if we could give you 11 out of 10 we would even though I wasn't able to successfull with the display only furniture I had my eye on .😀🤣😀
2026年7月28日
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
The customer service from John was fantastic from start to finish, he was friendly, welcoming and helpful throughout the whole process. I’m really pleased with my purchase and had a great experience!
2026年8月3日
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The lady was lovely she explained…
The lady was lovely she explained everything to us which she took her time to do so.
2026年8月3日
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service at DFS
The process of buying a new sofa from DFS was incredibly smooth and easy. We were lucky to deal with David. David was a friendly and well informed sales assistant and was a pleasure to do business with. If I were to buy a sofa soon again I would purposely drive to the cribbs causeway store again so as to deal with David again. Many thanks,
Mr Jeffries.
2026年8月2日
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Bristol からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Really easy transaction sales person…
Really easy transaction sales person not pushy great experience
2026年8月2日
DFS Furniture - Bristol からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Delivery of Rise N Recline chair…
DFS delivered my Rise N Recline chair on the day it was due in the timeframe they specified. Quickly put together by 2 men who also took away the rubbish all within 10 minutes
2026年7月26日
DFS Furniture - Bristol からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Lady that served us was very friendly…
Lady that served us was very friendly and professional
2026年8月1日
DFS Furniture - Bristol からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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