We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... もっと見る
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Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... もっと見る
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Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
442 Newmarket Road, CB5 8JL, Cambridge, 英国
- 0333 999 9817
4.9
優良
3538件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ali was a brilliant and knowledgeable…
Ali was a brilliant and knowledgeable salesman. Very courteous and extremely professional. Understood our needs and explained everything very clearly.
2026年7月20日
DFS Furniture - Cambridge からの回答
Hello Mr Murdoch,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Ali was very knowledgeable and…
Ali was very knowledgeable and professional in explaining everything. Excellent customer service and also very nice coffee!
2026年7月18日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Cambridge
From the moment we walked into the store to when we left, nothing was too much trouble. We explained exactly what we wanted and were shown the various options. We are extremely pleased with our choice. The staff were great. Thank you
2026年7月18日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
All staff very helpful and honest
All staff very helpful and honest, helped us to decided as couldn’t make up our minds
Excellent to deal with
2026年7月18日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service and customer care
Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.
2026年7月17日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello Jain,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello Diana,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable and helpful staff.
Helped us with our purchase. Kind and professional.
2026年7月13日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
I went into DFS Cambridge and thought…
I went into DFS Cambridge and thought their customer service was amazing. I went in a couple of time as I was spending quite a lot of money to make sure I was buying was right for me. The staff were excellent, friendly and professional. When I decided what I was going to buy it would be so easy to buy online. However, I decided I would drive to Cambridge to place my order with them which was out of my way as they deserve the sale. Well done Cambridge branch DFS you were great and deserved my money.
2026年7月13日
自発的なレビュー
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service! Very knowledgeable staff and the whole process was very smooth, would recommend!
2026年7月12日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lots of finance options available to suit
Friendly staff member, Martin, at the Cambridge store, was helpful and guided us easily through the process of choosing the right sofa.
We knew what we wanted and our price range (which wasn't very high), but we didn't feel pressured into anything we may be couldn't afford.
Nice 3 seater recliner on its way in 11 weeks now, and at £52 a month for 2 years... starting when the sofa is delivered.... we're very happy.
Thanks!
2026年7月5日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent friendly service and I was…
Excellent friendly service and I was put under no pressure to purchase.
Offered coffee although I declined
2026年7月11日
DFS Furniture - Cambridge からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Thanks Gary
Gary found me and option I otherwise would not have considered and it worked perfectly for my needs. Everything explained in detail and purchasing process quick. Went away happy and looking forward to delivery!
2026年7月10日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful sales man and the showroom…
Very helpful sales man and the showroom was clean tidy and well presented. Shumu was friendly and the sale of both sofas was straightforward and easy task with the support of Shumu
2026年6月29日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
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