DFS Furniture - Carcroft レビュー 

3,217
TrustScore 5段階評価の5

4.9

16 High Street, DN6 8DP Doncaster, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... もっと見る

企業が回答しました

5つ星のうち5の評価

Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... もっと見る

企業が回答しました

5つ星のうち5の評価

We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3217件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(3,217)

過去12か月のレビュー数: 94,122

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Assistant was very helpful by…

Assistant was very helpful by explaining all we asked very well. She was very polite and courteous and a credit to DFS. I would definitely recommend your store.Thanks

2026年6月15日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Great help will be back!

Great help. Was given time to just walk about and not be followed. Lady who helped was excellent and knew what she was talking about. Very welcoming

2026年6月14日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

They made us feel at home and at ease…

They made us feel at home and at ease and ran us through all the information we required so I will be recommending DFS

2026年6月13日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

The lady that served us was called Helen

The lady that severed us called Helen was very helpful explained everything ....give us options and explained all options that could be closed...excelled communication and very well mannered

2026年6月13日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Was met by a young girl called…

Was met by a young girl called Lauren.ever so nice. Told us to av a brows and give her a shout if we need her. Wen we found a suite we wanted. Gave her a shout and she explained everything. Was well pleased with everything. No problems at all. She is an asset to your Company.

2026年6月12日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Impressive

I'm very pleased the way my order was placed.. Also, how good the price was for the memory foam mattress. Finally the staff member was first class and called me back when we agreed a time..

2026年6月10日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The best staff I have ever seen.

It was quality service, stuff were very friendly and the products are (as you know) the best quality

2026年6月9日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

we knew what we wanted and the purchase…

we knew what we wanted and the purchase was a simple process.Down to earth sales staff member (joe?)

2026年6月9日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Mick,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

5⭐️ DFS Carcroft

We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe!
He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on budget.
He explained everything so clearly: finance options, how to care for the fabric, general sofa upkeep.
We walked out feeling 100% confident.
Even sorted all the finance and delivery paperwork super fast.
Seriously, if you’re going to DFS ask for Joe ☺️

2026年6月8日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Julie,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great selection of choice something to…

Great selection of choice something to fit all, there was no pressure sale, we were given ample time to make our selections and the advice and guidence from the staff was exceptional, unfortunatley we cant remember the names of the two lovely young ladies that assisted us but we would like to thank them for their assistance

2026年6月6日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Pleasing experience Shannon your sales…

Pleasing experience Shannon your sales advisor at Doncaster store was very helpful, knowledgable and courteous.

2026年6月7日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Really easy process

Really easy process. Very helpful and explained everything to us.

2026年6月7日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Shaun,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We dealt with Lauren for the entirety…

We dealt with Lauren for the entirety of our purchase, from the moment we walked into the Carcroft store she was absolutely amazing. Helped us with the multitude of questions we had, even helping with ideas of how the sofa would look in our home. When it came to paper work she was incredibly helpful, explained everything to us and never leaving a stone unturned.

This has been one of the best experiences we have had in any store after visiting many stores in the area.

Store was clean, well laid out and had a very homely feel!

We cannot thank Lauren enough, in the words of my partner “sound”!

Thank you!

2026年6月6日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Lauren helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Excellent customer service! Not pushy at all, very helpful and friendly

2026年5月30日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち4の評価

Friendly welcome from all staff…

Friendly welcome from all staff involved then we were left to wander. No hard sell but they advised us where they were if we needed anything. Fabulous store, well laid out and plenty to choose from.
Went home to think about a choice of 2/3 then went back the next day. Different staff but same lovely attitude. We bought a sofa!
Only niggle was we were told the sofa was in stock ready to go but given a delivery date for 3 weeks time!! And crikey when did delivery increase to £129 surely fuel can’t be blamed on that!

2026年5月28日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. Thank you for sharing your feedback with us. We do want to assure you that we aim to delivery all items as soon as possible. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Amazing service from both guys helping…

Amazing service from both guys helping ordering with my sofa today! 100% recommend.
Helped with finding the perfect sofa, order process was simple
Very friendly

2026年5月29日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Kathryn,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great joe was fantastic and put no…

Great joe was fantastic and put no pressure for sales just good advicd

2026年5月27日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Simon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

The staff at Carcroft showroom made us…

The staff at Carcroft showroom made us feel like we were the only people that mattered to them. They were very helpful and friendly

2026年5月19日
DFS Furniture - Carcroft ロゴ

DFS Furniture - Carcroft からの回答

Hello Mr & Mrs Kirby,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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