We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... もっと見る
企業が回答しました
Great Experience David and Zeena from the Cardiff Leckwith Store were both very helpful, polite and took their time in helping us to decide on our sofa. Explained the process very clearly and... もっと見る
企業が回答しました
Great range of furniture on offer. Nicely displayed and easy to see prices of each item. Good range of colour options available. Staff easily found when needed. Sameera was great, helping us to disco... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, 英国
- 0333 999 9766
4.8
優良
4321件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The help & support we received from…
The help & support we received from Zeena, DFS Cardiff went above and beyond. What a lovely down to earth person, who was so professional. It was because of Zeena we bought our new sofa at DFS Cardiff. Well Done!!! DFS Cardiff should be very proud to have such a great person working for them. Mr & Mrs Jenkins are a happy customer because of you.
2026年7月7日
DFS Furniture - Cardiff からの回答
Hello Christopher,
We are really grateful for your kind words and for sharing your experience in our store with Zeena. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Rose was really helpful
Rose was really helpful, gave me all the options for extra protection and options for delivery
2026年7月4日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The choice of furniture was perfect and…
The choice of furniture was perfect and the staff were very friendly and helpful, specifically Allison
2026年7月2日
DFS Furniture - Cardiff からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady that helped was fantastic
The lady that helped was fantastic. No pushy salesperson. Just very helpful made my experience go fantastic.
2026年7月1日
DFS Furniture - Cardiff からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Rose the member of staff was very…
Rose the member of staff was very helpful and was not preciourised into buying . Able to walk around and ask when qe wanted help .
2026年6月30日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly helpful staff.
2026年6月14日
DFS Furniture - Cardiff からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff and furniture
Me and my partner have just bought a sofa and the whole process from looking at different sofas to actually picking the one we liked was so nice. We had some great help from the lovely Sam who was very friendly and attentive. She also ensured that everything was perfect for us and that we were happy every step of the way. There was a great selection of sofas to pick from and very high quality. The staff were very thorough and ensured we had a smooth purchase!
2026年6月19日
DFS Furniture - Cardiff からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
It was really good experience with mike
It was really good experience with mike. We have been in the store before and even this time he was so good and professional I’m highly satisfied.
2026年6月15日
DFS Furniture - Cardiff からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
No happy with the service and staff.
No happy with the service and staff.
I have gone to order a sofa for my living room. I managed to get one within an hour of visit to dfs but my problem was sofa needs to be delivered within a week. I was given false promise. Order was delivered in 2 weeka but still I was okay with it but one of the part of the sofa was delivered wrong and had no communication from dfs for sending wrong part of the sofa. (No email/call no apology)
2026年5月30日
DFS Furniture - Cardiff からの回答
Good morning,
Thank you for taking the opportunity to share your review with us, we are ever so sorry to hear that your furniture arrived later than anticipated and one part was incorrect. As your furniture is delivered via a third party courier, they will typically raise any concerns internally and resolve this with you directly. We can see this has been logged within their system and they will be in contact once the correct part is ready for delivery.
Kind Regards,
Holly M
DFS Customer Support
Very good service
Very good service. The men were really quick I was so surprised. Sofa is super comfy
2026年6月6日
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly warm welcome
Friendly warm welcome, asked the right questions very helpful throughout.
2026年6月13日
DFS Furniture - Cardiff からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Cardiff からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We bought a sofa from the Leckwith
We bought a sofa from the Leckwith, Cardiff site and we very happy with the lady that tended to us. She was excellent.
2026年6月12日
DFS Furniture - Cardiff からの回答
Hello Steve,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
They were very helpfull
2026年6月7日
DFS Furniture - Cardiff からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Match our Expectations !!
We were able to identify the sofa which match our expectations and were able to order it within 2 days. Thanks to staff Allison for ordering it !! Special thanks to Rose for explaining us even beyond the shop closing time !!! Always a prep in online before going to shop is very handy.
2026年6月6日
DFS Furniture - Cardiff からの回答
Hello Pradeep,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Allison.
Kind regards,
Lia
DFS Customer Support
First class service from very friendly…
First class service from very friendly and helpful staff
2026年6月6日
DFS Furniture - Cardiff からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS corner Unit
We went into the shop and measured the furniture, as we had a limited gap, we were unable to find anything and were just leaving, when the salesmen asked what the problem was, he took us around a couple of corner units then said give me a minute, he came back and said we can do the one you want, at the size and the angle you want, they can make it that size. He went out of his way.
2026年6月1日
DFS Furniture - Cardiff からの回答
Hello David,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing dfs so helpful really amazing…
Amazing dfs so helpful really amazing people who work there lovely quality sofas to
2026年5月29日
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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