Walked in not looking to buy anything. Greeted by Mihai who was lovely throughout. Ended up with a 3 piece suite. Beautiful colour and style. Mihai was very professional and easy to talk to and ask qu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... もっと見る
企業が回答しました
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... もっと見る
企業が回答しました
Great Experience David and Zeena from the Cardiff Leckwith Store were both very helpful, polite and took their time in helping us to decide on our sofa. Explained the process very clearly and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, 英国
- 0333 999 9766
4.8
優良
4328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience!
2026年3月1日
DFS Furniture - Cardiff からの回答
Good afternoon Mrs Khan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Thank you Jamie & thank you DFS :)
Jamie was amazing! They took care of everything for us & more! Our buying experience was 10/10. We had many questions and every single one was answered without hesitation. A credit to your store ❤️
2026年3月4日
DFS Furniture - Cardiff からの回答
Good afternoon Leah,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jamie.
Kind regards,
Lia
DFS Customer Support
Excellent service and information about…
Excellent service and information about the product
2026年3月3日
DFS Furniture - Cardiff からの回答
Good morning Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good morning Justine,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
First Class Service
We had an excellent experience purchasing our new sofa and would highly recommend this store. From the moment we arrived, we were made to feel genuinely welcome.
Peter, in particular, provided outstanding service. He was patient, attentive, and took the time to really understand our comfort needs and preferences. At no point did we feel pressured or rushed into making a decision. Instead, he listened carefully and thoughtfully guided us towards options that were genuinely suited to us.
His approach was professional yet warm, and it made the whole process enjoyable and stress-free. Thanks to Peter’s expertise and care, we feel confident we’ve chosen the perfect sofa for our home.
A thoroughly positive experience from start to finish…. thank you!
2026年2月28日
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely sales assistant
No pressure from assistant, lovely positive attitude and good advice given on getting insurance and cover, plenty of time to make sure we were happy with purchase
2026年3月1日
DFS Furniture - Cardiff からの回答
Good Morning Bethan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We received excellent service
We received excellent service from your employee Zeena who helped us through the sales and admin process whilst buying our 2 new sofas. She was extremely knowledgeable on aspects of our order and the purchase and delivery process.
2026年2月22日
DFS Furniture - Cardiff からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Lady i spoke to was lovely and very…
Lady i spoke to was lovely and very understanding and helped me with my purchase , thankyou so much
2026年2月23日
DFS Furniture - Cardiff からの回答
We appreciate you taking the time to leave us such a kind review. We are so glad to hear that you had a positive experience during your purchase.
Kind Regards,
Vanessa
DFS Customer Support
Whole experience was fab
Whole experience was fab. Very knowledgeable sales assistant who actually listened to what we wanted. Great advice given, beautiful furniture chosen
2026年2月22日
DFS Furniture - Cardiff からの回答
Good morning Clare,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
It’s a very pleasant experience…
It’s a very pleasant experience although nerve racking not good at making decisions on my own. I went 3 days in a row. There was no pressure I wasn’t followed around . If I needed a question answering they were there . I did buy a sofa and it’s coming tomorrow.
2026年1月2日
DFS Furniture - Cardiff からの回答
Good morning Jo,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sam our sales assistant was very…
Sam our sales assistant was very helpful explaining all the process in detail
2026年2月19日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Star DFS
Greeted with a friendly smile and asked if we needed assistance, made to feel welcomed, all was thoroughly explained about the product we had purchased. A top quality service from all at DFS.
2026年2月7日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Mike was amazing
Mike was amazing, made great suggestions and very polite and patient, thank you for all your help, can’t wait to receive my new sofas
2026年2月17日
DFS Furniture - Cardiff からの回答
Good Morning,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine A
DFS Central Customer Support
DFS Furniture - Cardiff からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Assistant was very helpful and I did…
Assistant was very helpful and I did not feel rushed to make a decision.
2026年2月15日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Purchased the sofa with zeena really…
Purchased the sofa with zeena really knowledgable and friendly.
2026年2月14日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Top class service, really helpful!
We had a very specific request- a pink sofa with pretty small dimensions. Jamie took the time to show us all the possibilities with different shades of pink, different fabric finishes and different sizes until we found the perfect fit for us. Jamie really listened to what we needed and custom-made the advice accordingly, and spent plenty of time with us. We didn't feel pressured at all and went for a coffee break nearby to consider our options before returning to buy our really comfy blush pink orka "cuddler" size. Great experience and looking forward to receiving it!
2026年2月10日
DFS Furniture - Cardiff からの回答
Good morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
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