Walked in not looking to buy anything. Greeted by Mihai who was lovely throughout. Ended up with a 3 piece suite. Beautiful colour and style. Mihai was very professional and easy to talk to and ask qu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had such a lovely experience at DFS, and a big thank you to Sameera for making it so enjoyable. She was incredibly friendly, knowledgeable and helpful, taking the time to understand our lifesty... もっと見る
企業が回答しました
The sales representative, Zeena was so helpful and allowed us to take our time. She was informative and hospitable. Will definitely go back for future purchases.
企業が回答しました
Really pleased with how our visits went. Greeted by Sales Advisor Sameera on the first occasion, who was polite, informative and helpful as we browsed products on offer. Answered all questions and inf... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Dering Road, Cardiff Gate Retail Park, Pontprennau, CF23 8NL, Cardiff, 英国
- 0333 999 9766
4.8
優良
4328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service from Zeena
Had a really good experience with Zeena she was very friendly and provided exceptional customer service and are happy with our purchase. I had a bit of a funny turn, feeling faint whilst in the store and Zeena was amazing. She is a credit to your company.
2026年1月14日
DFS Furniture - Cardiff からの回答
We appreciate you taking the time to leave your review. We're happy to hear that you had a really good experience and are pleased with your purchase. We value your feedback!
Kind Regards,
Vanessa
DFS Customer Support
Best sofa shop about!
I've always bought my sofa from DFS I've always had good experience with friendly sales staff! , and the store is always well presented, was a gutted that store in Cardiff was temporarily closed and I had to travel further to next nearest one, however it didn't stop me from purchasing another sofa and coffee table. , best shop for buying sofas going in my opinion and quick at delivering.
2026年1月7日
DFS Furniture - Cardiff からの回答
We appreciate your continued loyalty and are happy to hear about your positive experiences with our sales team. We're glad that you found what you were looking for, despite the temporary closure. Thank you for the 5-star review!
Kind Regards,
Vanessa
DFS Customer Support
Zeena
When at the Leckwith store yesterday, the sales assistant, Zeena, was very helpful, knowledgeable and friendly and nothing was too much trouble for her. Zeena is an asset to your company and if all sales assistance were as friendly and helpful as her, there would be more positive shopping experiences all around.
2026年1月13日
DFS Furniture - Cardiff からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a fantastic experience with…10/10
We had a fantastic experience with staff member ROSE at leckwith Cardiff store not rushed and explained everything very clearly we took her advise and waiting for our lovely sofas thank you ...
2026年1月12日
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Cardiff からの回答
We appreciate you taking the time to share your positive experience with our team's helpful and polite service!
Kind Regards,
Vanessa
DFS Customer Support
Rose the lady who helped us was great
Rose the lady who helped us was great , she was engaging a lot with our three year old who we had with us - gave us some great advice on the sofa we liked and we decided to buy it there and then - a pleasant experience
2026年1月11日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Rose in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Cardiff からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Came in looking for a new sofa with a…
Came in looking for a new sofa with a few ideas we had already seen. Allison assisted us with our choices until we decided on the right one.
2026年1月10日
DFS Furniture - Cardiff からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady who sold us our furniture was…
The lady who sold us our furniture was lovely, very friendly, and make us feel at ease, explained everything throughly. And made our experience pleasurable.
2026年1月3日
DFS Furniture - Cardiff からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
It was good
Good range in well presented wharehouse. Excellent staff interactions form a very helpful lady
2026年1月4日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great shopping experience
Great selection of furniture so we were able to find exactly what we wanted. Happily left to wander the showroom ( I hate pushy sales people) until we found what we wanted and then helped by the lovely Rose to finalise our purchase.
2026年1月9日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service from the Cardiff…
Fantastic service from the Cardiff branch very helpful no pressure Sena credit to your store
2026年1月9日
DFS Furniture - Cardiff からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Cardiff からの回答
We're glad you had a great experience in our Cardiff store. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We were able to look at the sofas on…
We were able to look at the sofas on our own. Staff did introduce themselves and if we had questions come and ask, which was great.
Once we found the sofa we liked, Pete was extremely warm and friendly answering our questions.
2026年1月7日
DFS Furniture - Cardiff からの回答
We appreciate you sharing your experience and giving us a great rating. We're glad you were able to browse comfortably and that our staff was helpful and friendly when needed.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good morning Matthew,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, all aspects of the sale were communicated with great clarity and professionalism,
2026年1月7日
DFS Furniture - Cardiff からの回答
Good morning Colin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service at DFS Leckwith, Cardiff
Excellent customer service with knowledgeable staff. Graziel greeted us at the Leckwith Store in Cardiff and gave us all her attention and knowledge regarding sofas and after sales service. It was a pleasure to deal with her
2025年12月28日
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great sales person
2026年1月3日
DFS Furniture - Cardiff からの回答
Good Morning Steve,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Cardiff からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service with a smile.
We were very happy with a very helpful staff. She was very approachable and explained the delivery date and the extended warranty cost clearly.
She provided a service with a smile throughout.
2026年1月3日
DFS Furniture - Cardiff からの回答
Good Morning Ali,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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