Lovely experience even though we were spending money, met on entry to store by the beautiful Bethney, we ask to be left to look around and Bethney said that was quite ok and to get het attention if we... もっと見る
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We were totally satisfied with our buying experience at DFS Carlisle! The moment we walked into the showroom, we were met by Robyn who immediately came over to us with a warm welcome and a smile, a... もっと見る
企業が回答しました
Experience was fantastic, lots of suite's to choose from and the sales team did a great job, Ellie who dealt with us was amazing friendly and knowledgeable, not pushy which was great, she helped us f... もっと見る
企業が回答しました
Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Duke's Road, CA1 1JD, Carlisle, 英国
- 0333 999 9813
4.9
優良
6444件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional, knowldgeable and helpful
From entering the store to purchasing our furniture we did not feel any pressure at all into buying. The saleperson Ellie was extremely helpful, knowledgable and professional in helping us choose the furniture we wanted.
2026年5月30日
DFS Furniture - Carlisle からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Sofa bed purchase
Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I was communicating with my husband via txt as the sofa beds we had seen on line , Carlisle store didn’t stock so I had to start again with the stock , Carlisle store had in . Overall a good experience
2026年5月30日
DFS Furniture - Carlisle からの回答
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Carlisle からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service very helpful…
Very good customer service very helpful and friendly
2026年5月30日
DFS Furniture - Carlisle からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, very friendly staff without being pushy. Will definitely use again.
2026年5月30日
DFS Furniture - Carlisle からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The salesperson Ellie was extremely…
The salesperson Ellie was extremely informative and helpful.
It was a very comftable area to sit and make a choice.
2026年5月30日
DFS Furniture - Carlisle からの回答
Good Afternoon,
We are really happy that Ellie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great choice and staff robyn was very…
Great choice and staff robyn was very helpfull with our choice
2026年5月24日
DFS Furniture - Carlisle からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Extremely helpful team
Extremely helpful , explanation of the product was thorough. More relaxed feeling carrying out all the official business sitting on showroom product we intended purchasing. ie was not escort us into an office or salesperson area like school child to finalise personal details. I was impressed another salesperson confirmed my details without the young Lady hanging around. Good team effort the lady hoovering the showroom, asked if we would like a coffee also Jacob on the Wednesday was very helpful.
2026年5月29日
DFS Furniture - Carlisle からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Robyn was very welcoming explained…
Robyn was very welcoming explained everything had great experience highly recommend
2026年5月29日
DFS Furniture - Carlisle からの回答
Hello Andrew,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful and welcoming throughout…
Very helpful and welcoming throughout the buying process
2026年5月28日
DFS Furniture - Carlisle からの回答
Hello Lydia,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Highly recommend
Highly recommend. So helpful. We were served by Robyn and her knowledge was very helpful. She went out of her way to help us with colours, cushions and a separate chair.
2026年5月29日
DFS Furniture - Carlisle からの回答
Hello Lisa,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Carlisle からの回答
Hello Bryan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Carlisle からの回答
Hello John,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Robyn Millar
Excellent service Robyn was very helpful and patient as getting the correct size of sofa and fabric combination proved to be a difficult choice for us.
2026年5月25日
DFS Furniture - Carlisle からの回答
Hello James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Carlisle DFS
Carlisle DFS - Rachael was excellent she knew all about the sofas ,answered all our questions very professional and friendly - a credit to the store 😊
2026年5月25日
自発的なレビュー
DFS Furniture - Carlisle からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Was well looked after and was told a…
Was well looked after and was told a lot of information about the couches we were purchasing. Very friendly helpful staff
2026年5月25日
DFS Furniture - Carlisle からの回答
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Ellie
Excellent customer service from Ellie, who went out of her way to help me find the right sofa
2026年5月24日
DFS Furniture - Carlisle からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Such a helpful sales assistant Robyn
Such a helpful sales assistant Robyn. She added the furniture to a plan so we could see for space and checked measurements of our new home which really helped us make our decision. Couldn’t have faulted her advice at all 10/10
2026年5月23日
DFS Furniture - Carlisle からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Experience was fantastic
Experience was fantastic, lots of suite's to choose from and the sales team did a great job, Ellie who dealt with us was amazing friendly and knowledgeable, not pushy which was great, she helped us find the perfect sofa, were over the moon.
Definitely recommend.
2026年5月23日
DFS Furniture - Carlisle からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Jakub was attentive
Jakub was attentive, listened to our needs & talked us through the ordering process, costs etc
2026年5月23日
DFS Furniture - Carlisle からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
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