DFS Furniture - Carrickmines Dublin レビュー 

3,261
TrustScore 5段階評価の5

4.9

Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18 Dublin, IE


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5つ星のうち5の評価

I was given great advice from the lovely staff who answered all my questions. They gave me the time and input to make the right choice for our space and family needs. Georgia helped me finalize the de... もっと見る

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5つ星のうち5の評価

We had a fantastic experience buying our Stellar couch at DFS, thanks to James! He was friendly, clear, and attentive from start to finish. James made sure we understood every detail of our purchase—... もっと見る

企業が回答しました

5つ星のうち5の評価

Sinead was absolutely fantastic to deal with. She was friendly, patient, and incredibly helpful throughout the whole process of choosing my new couch. She took the time to understand what i was lookin... もっと見る

企業が回答しました

5つ星のうち5の評価

The member you have Ann-3fc was above the call of what we expected. We arrived into DFS, and greeted with "take your time,let us know if any questions". Anyway after a good 40 mins perusal, contacted... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Glenamuck Road, The Park, Carrickmines, Unit 8, DUBLIN 18, Dublin, アイルランド

  • (01) 294 6484

4.9

優良

TrustScore 5段階評価の5

3261件のレビュー

5つ星
4つ星
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4.9

すべてのレビュー

(3,261)

過去12か月のレビュー数: 99,778

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5つ星のうち5の評価

Sinead was fantastic to deal with

Sinead was absolutely fantastic to deal with. She was friendly, patient, and incredibly helpful throughout the whole process of choosing my new couch. She took the time to understand what i was looking for, answered all my questions, and made the experience easy and enjoyable. Her knowledge and genuine customer care really stood out. Thanks to Sinead, I found the perfect couch. I couldn't recommend her highly enough!

2026年7月7日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Sinead met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Sinead was absolutely brilliant

Sinead was absolutely brilliant. Professional, knew her stuff and friendly. Loved the experience and got a great sofa. Thanks Sinead 🤩🤩

2026年7月6日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

James was a brilliant salesman

James was a brilliant salesman - very helpful and informative

2026年6月7日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The guy who served us was extremely…

The guy who served us was extremely friendly and helpful, he went above out expectations and was very professional

2026年7月5日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Morning,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Dealt with Lana today

Dealt with Lana today. She was excellent.
Process was easy.
She was clear and friendly.
Attended to my requests professionally and without delay.
I’ve tried to but a sofa in this store 4 times. Today I got over the line and much of that was simply down to a good store sales person

2026年7月4日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Really lovely sales lady Anne

Really lovely sales lady Anne. She was so helpful and was able to have a laugh with. Not out first time buying for DFS and not our last 😊

2026年7月4日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Sinead in Carrickmines was so wonderful…

Sinead in Carrickmines was so wonderful to deal with. She was so personable, great for giving advice and made the process easy & seamless. Thanks again Sinead. Cannot wait to receive our beautiful sofa

2026年7月4日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Sinead in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Sinead was absolutely a pleasure to…

Sinead was absolutely a pleasure to deal with from the moment we entered the shop so professional and friendly and highly recommend her .And she got sale done

2026年7月4日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello Martin,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Sofa wonderland / Ostrich lamp

Ann made our sofa-buying experience both enjoyable and effortless. From the moment we walked through the door, she greeted us with a warm smile and immediately offered her help.

She quickly understood exactly what we were looking for and took the time to talk us through the different options and customisations available. Thanks to her thoughtful questions about the layout of our room, we decided to add an extra recliner seat which was something we hadn't even considered but are so glad we chose.

During our visit to DFS, we also spotted a beautiful ostrich lamp that immediately caught my eye and appealed to my artistic side. Unfortunately, it was just a display piece and wasn't for sale. However, Ann went out of her way to find out where the store had sourced it from and even gave us the exact website so we could buy one ourselves. That level of customer service was completely unexpected and so appreciated. A huge thank you to Ann, we're sure the lamp will look incredible beside our new sofa.

We honestly couldn't be happier with the service we received. Ann was patient, knowledgeable, and genuinely interested in helping us find the right sofa rather than simply making a sale. Her honest advice and positive attitude made us feel welcome and valued throughout the entire process, which is something you don't often come across in sales.

A huge thank you to Ann for making the experience so enjoyable. She is a real credit to your company, and I wouldn't hesitate to recommend her to all my family and friends. DFS is very lucky to have such a dedicated, bubbly and outstanding employee.

P.s. please let me know if you are considering selling the ostrich lamp.

2026年6月30日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great experience

The lovely Lana's customer service skills were second to none, what a lovely girl. So helpful and friendly, made the whole experience very pleasant.

2026年7月2日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello Mary,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful staff

Very helpful staff, good range of sofas.

2026年7月2日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

James was absolutely lovely and…

James was absolutely lovely and explained everything perfectly. Made it so easy and an enjoyable experience. Very professional and able to answer any questions I had and good recommendations

2026年7月2日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello Nichola,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I just bought two leather couches from…

I just bought two leather couches from DFS Carrickmines yesterday and am delighted with the service, I delt with Anne the salesperson and was so impressed with her attention to detail. She clearly explained everything from purchase to delivery and everything in-between. She explained about floor gliders for safe movement of the couches to the care of the leather and the furniture guarantee, making the experience very pleasant.
Thank you.
Nuala Lynch.

2026年6月29日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We had an excellent experience with…

We had an excellent experience with James at DFS. He was friendly, professional, and took the time to understand exactly what we were looking for in a sofa. He patiently explained the different options, helped us choose the right configuration, and made the entire buying process easy and stress-free. His outstanding customer service and attention to detail were greatly appreciated. We would highly recommend James to anyone visiting DFS.

2026年6月28日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that James met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Great experience

Great experience. Anne was very good with us!

2026年6月28日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great customer experience

I had a fantastic experience with Ann! She was extremely knowledgable and presented a range of options that were suitable to my needs. I walked into the shop unsure of what I wanted, but I left with a new sofa!

2026年6月27日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ann.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち1の評価

Very bad service

Very bad service. Recieved the item with scratches and returned. Asked for refund. The general manager called me and talked in a sarcastic and insulting way.

2026年6月14日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Morning,

Thank you for taking the time to leave your review, your feedback is always greatly appreciated.

We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.

Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.

If you do require any further assistance in the meantime, please don't hesitate to contact us.

Jordan
DFS Customer Support

5つ星のうち5の評価

Sinéad helped me with picking out and…

Sinead helped me with picking out and purchasing my sofa today in carickmines and she was so patient and so helpful!

2026年6月27日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Shauna.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great Customer service

Great Customer service and good honest advice from the staff

2026年6月18日
DFS Furniture - Carrickmines Dublin ロゴ

DFS Furniture - Carrickmines Dublin からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

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