Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... もっと見る
企業が回答しました
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... もっと見る
企業が回答しました
Found exactly what we were looking for and the staff member (Daniel) who assisted was extremely helpful. He advised on a variety of additional services, without any unwanted sales pressure and talked... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chaser Court, CH1 4QG, Chester, 英国
- 0333 999 9754
4.9
優良
4853件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The whole experience was great
The whole experience was great. Gentleman, very helpful. And very friendly would recommend.
2026年6月6日
DFS Furniture - Chester からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Walked into DFS and somebody helped us…
Walked into DFS and somebody helped us straight away
2026年5月29日
DFS Furniture - Chester からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The young lady who served me in store…
The young lady who served me in store was so pleasant and friendly, without putting any pressure on me!
I’ve forgotten her name but she was pregnant and soon to go on maternity leave!
The whole process was easy and quick I was very pleased and look forward to having my new sofa delivered!
2026年6月4日
DFS Furniture - Chester からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Really helpful and had great knowledge…
Really helpful and had great knowledge to help us find the perfect couch for our family.
2026年6月3日
DFS Furniture - Chester からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Honestly excellent explanation
Honestly excellent explanation
Great product
Nice hospitality
Mo Chako
2026年6月3日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Chester からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quality furniture at good prices
Quality furniture at good prices. Immaculate showroom and very helpful staff.
Only criticism being that they insist on giving you too much information! Even after you have agreed to buy the item!!
2026年6月1日
DFS Furniture - Chester からの回答
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very patient whilst we remeasured
Very patient whilst we remeasured. Helpful and professional service
2026年6月1日
DFS Furniture - Chester からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very good experience
A staff member introduced themself when we entered, asked if we wanted any help we said we were just looking for now, she explained the lay out of shop, then left us too it, this is how we like to shop, when we were ready we called her over, 😀
2026年5月25日
DFS Furniture - Chester からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Sale's lady ja very helpful and…
Sale's lady ja very helpful and friendly makes a lovely coffee to
2026年6月1日
DFS Furniture - Chester からの回答
Hello Leslie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Information about product very…
Information about product very comprehensive all questions answered fully bought with complete confidence in sales team
2026年5月31日
DFS Furniture - Chester からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good choice of styles and colours
Good choice of styles and colours. Would be nice to have the dimensions on the products in store
2026年5月31日
DFS Furniture - Chester からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Helpful and patient
The gentleman who helped me was kind, informative and patient. There was no pressure and I found exactly what I wanted. There were plenty of options to choose from also. Great service!
2026年5月31日
DFS Furniture - Chester からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Chester からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Chester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lara tge sales assistant was fantastic…
Lara tge sales assistant was fantastic she showed options and let us think things over with out hovering.
She was very friendly and easy to talk to.
2026年5月28日
DFS Furniture - Chester からの回答
Hello Angela,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff were amazing
The staff were amazing. The lady who sold us our couches was incredibly helpful and nothing was too much trouble
2026年5月21日
DFS Furniture - Chester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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