I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
企業が回答しました
Having had two DFS sofas for the past 15 years I decided to buy again. Maxine the DFS sales consultant was very patient as it took me a number of visits and a complete room change to find the right... もっと見る
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Particularly went to the Christchurch store rather than Poole store as sales staff followed us round constantly talking on our first visit even though we said we just wanted to look around. Went back... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, 英国
- 0333 999 9790
4.9
優良
2130件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Max at Christchurch was excellent in…
Max at Christchurch was excellent in helping us to find the right sofas for us.
Great customer service
2026年8月4日
DFS Furniture - Christchurch からの回答
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Max.
Kind Regards,
Jordan
DFS Customer Support
Friendly service and very informative…
Friendly service and very informative with no pressure. Double and triple checked order details were correct for sofa configuration and colour. Delivery estimation date was fully explained.
2026年8月2日
DFS Furniture - Christchurch からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer Service
2026年7月31日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The sales lady Max helped me to choose…
The sales lady Max helped me to choose from different products exactly what I wanted.
2026年7月28日
DFS Furniture - Christchurch からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Had a lovely lady called Beth
Had a lovely lady called Beth
Who was very knowledgeable and polite.
When ordering our 2nd sofa got one last year and today.
Very happy
2026年7月27日
DFS Furniture - Christchurch からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful sales lady.
2026年7月11日
DFS Furniture - Christchurch からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent customer service!!! Went above and beyond to help me over the last 2 days to help me complete my purchase
2026年7月23日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service at Christchurch
I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he liked. We were helped by a very nice sales assistant, Shayna.
She was very knowledgeable, but not at all pushy. She was very attentive throughout the whole process from choosing the right fabric, through to arranging the delivery. She was very patient with my (elderly) dad, and they ended up enjoying a chat about the rugby!
2026年7月17日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience buying our sofa
Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
2026年7月21日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello Patricia,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The product was exactly what we wanted
The product was exactly what we wanted. The assistant in the Christchurch Store Beth was so courteous and helpful throughout the whole process . We are very grateful to her
2026年7月20日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service. The whole team were great with good product knowledge, creative ideas with sensible pragmatic advice to support final sofa choice. Thank you.
2026年7月18日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
It was such an easy experience we’d…
It was such an easy experience we’d already chosen the sofas we’d liked,so went to store to order was greeted by a lovely lady who made us a coffee and said make yourselves comfortable,then a sales assistant came to take our order,it was so smooth from start to finish and our sales assistant was very helpful
2026年7月16日
DFS Furniture - Christchurch からの回答
Hello Josie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
The staff were so happy and helpful…
The staff were so happy and helpful they advised us on all the products and were professional in all areas
The only thing was there was no internet in your store which held up with things on our side so would suggest getting wifi installed
2026年7月14日
DFS Furniture - Christchurch からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Customer service was excellent very…
Customer service was excellent very thorough and efficient
2026年7月6日
DFS Furniture - Christchurch からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Christchurch からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
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