We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
企業が回答しました
Greeted initially by staff then left to browse at my own pace, staff on hand to answer any questions served by Fazana lovely lady really pleasant.
企業が回答しました
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, 英国
- 0333 999 9832
4.9
優良
2360件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No hassle and great service from the…Brilliant
No hassle and great service from the young lady very polite and helpful
2026年4月6日
DFS Furniture - Colne からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Colne からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Colne からの回答
Good morning Michelle,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
For once i actually enjoyed shopping
For once i actually enjoyed shopping. The assistant was very helpful, left me alone when I just wanted to look but was available to answer questions. She wasn’t pushy.
Good shopping experience
2026年4月1日
DFS Furniture - Colne からの回答
Good morning Dave,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent products
Excellent products. Ayesha was absolutely brilliant and was very helpful. She explained everything very clearly. Thank you
2026年4月6日
DFS Furniture - Colne からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Colne からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
They let us browse around the shop…
They let us browse around the shop without any hassle. No pushy sales team. Very helpful. Was fun buying a new sofa from the Colne store.
2026年4月6日
DFS Furniture - Colne からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Got what I wanted first time buyer of…
Got what I wanted first time buyer of a new sofa wasn't pushed into anything I didn't want too buy.....great service and nice staff as well colne dfs
2026年4月4日
自発的なレビュー
DFS Furniture - Colne からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very nice friendly staff....got what I…
Very nice friendly staff....got what I wanted no extra pushing you into buying anything you didn't want or need....first time buying a sofa from hear will definitely use again in the coming years.....
2026年4月4日
DFS Furniture - Colne からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Efficient helpful service
2026年4月4日
DFS Furniture - Colne からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Ask for Scarlett - no pushy sales and listens to what you want.
Scarlett was lovely and listened to everything we wanted and went through all our options. Felt very accommodated and left with our couches etc all ordered with no stress.
2026年4月4日
DFS Furniture - Colne からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service ….
Lovely service ….. couldn’t do enough for you. Aisha was amazing can’t wait for our cinema sofa to arrive 😊
2026年3月27日
DFS Furniture - Colne からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Colne からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Absolutely brilliant service
Absolutely brilliant service, everything explained in full, all products offered were fully explained
Faz was a lovely sales assistant
2026年4月3日
DFS Furniture - Colne からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Colne からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Colne からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Colne からの回答
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Aisha was fantastic.
Just ordered a sofa from DFS Colne and the customer service was excellent.
2026年3月26日
DFS Furniture - Colne からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were treated with respect from the…
We were treated with respect from the moment we entered the store, welcomed and left to browse without hindrance. Once we had made our choice we were dealt with in a friendly and professional manner by Faz who answered all our questions and explained what options were open to us. Excellent customer service!!
2026年4月1日
DFS Furniture - Colne からの回答
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
5 star service and sofas.
Faz looked after us from the moment we walked in. She was friendly welcoming and very knowledgeable.
We went to three over stores but nowhere were the staff as helpful or as much choice.
2026年4月1日
DFS Furniture - Colne からの回答
Good morning Cheryl & David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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