I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... もっと見る
企業が回答しました
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... もっと見る
企業が回答しました
We found that our sales assistant was friendly and put you at ease Very informative of everything we needed to know And just generally very helpful and a pleasure to be served by
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, 英国
- 0333 999 9756
4.9
優良
4222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Coventry からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Coventry からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and knowledgable staff
Friendly and knowledgable staff, made our experience a pleasure
2026年6月26日
DFS Furniture - Coventry からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
My experience was fast and all done…
My experience was fast and all done right . Nice man very helpful
2026年6月23日
DFS Furniture - Coventry からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Good customer service , good quality products, good finance options. Will was very knowledgeable and very friendly and a pleasure to talk to .
2026年6月21日
DFS Furniture - Coventry からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The salesman who served us was great
The salesman who served us was great, nothing was too much trouble. He just let us look around the showroom asked us a couple of times if we were ok. And answered any questions we asked, I hate it when salesmen jump on you, we felt quite at ease .
2026年6月19日
DFS Furniture - Coventry からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service!
Will served us, and even though we arrived only a few minutes before closing time, he couldn't of been more helpful and informative.
He made the whole process of buying very straight forward.
2026年6月20日
DFS Furniture - Coventry からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Coventry からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Coventry からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Lovely customer service
Lovely customer service.
Wasn’t jumped on as soon as we went to look.
Very helpful staff once we had made a decision
2026年6月10日
DFS Furniture - Coventry からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
very friendly polite staff that were…
very friendly polite staff that were not pushy and extremely helpful
2026年6月17日
DFS Furniture - Coventry からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Coventry からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Coventry からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pushy sales people following us…
No pushy sales people following us around the store. The advisors were helpful and knowledgeable.
Looking forward to seeing how the delivery goes.
2026年6月14日
DFS Furniture - Coventry からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and advice from the manager Darren.
As previous customers we were looking to replace 2 items of furniture, a single chair and a small sofa.
After looking at various items we had virtually made our decision but needed clarification on a couple of points and luckily Darren was there to advise us.
He was very helpful and helped us to choose accessories such as pillows and also talked us through all aspects of DFS services.
We made our decision there and then and Darren advised us on delivery dates/ procedures and sorted out finance and our deposit. All in all we are very satisfied with the service we received.
2026年6月13日
DFS Furniture - Coventry からの回答
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The store was welcoming and the staff…
The store was welcoming and the staff were friendly and polite. They were no pushy and were very knowledgeable
2026年6月13日
DFS Furniture - Coventry からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful & quick maz helped us get…
Helpful & quick maz helped us get sorted really friendly
2026年6月13日
DFS Furniture - Coventry からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Coventry からの回答
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
I was looking for a comfy sofa that…
I was looking for a comfy sofa that wasn't too low found the perfect one Will was extremely helpful understanding my requirements for a disability and a puppy
2026年6月12日
DFS Furniture - Coventry からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff friendly and competent taking…
Staff friendly and competent taking time to answer my questions
2026年6月11日
自発的なレビュー
DFS Furniture - Coventry からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。