DFS Furniture - Coventry レビュー 

4,229
TrustScore 5段階評価の5

4.9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... もっと見る

企業が回答しました

5つ星のうち5の評価

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... もっと見る

企業が回答しました

5つ星のうち5の評価

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... もっと見る

企業が回答しました

5つ星のうち5の評価

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, 英国

  • 0333 999 9756

4.9

優良

TrustScore 5段階評価の5

4229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,229)

過去12か月のレビュー数: 93,905

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly staff

Friendly staff. Good experience

2026年5月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Comfortable experience

Was made to feel comfortable and not pressured into buying. Everything explained in detail. Had issues with previous aftercare hoping the aftercare will be different from DFS.

2026年5月3日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Came to buy a couple of beds was warmly…

Came to buy a couple of beds was warmly welcomed by Darren who went through a range of beds and mattresses and gave me a great deal thankyou

2026年5月2日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great buying experience so far

Great buying experience so far. The customer service has been helpful and responsive, making the process smooth and easy. Looking forward to receiving the sofa!

2026年4月30日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Aliza is the person who spoke with us…

Aliza is the person who spoke with us very politely and was very well explaining according to our needs.

2026年4月24日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning,

We are really grateful for your kind words and for sharing your experience in our store with Aliza. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing service

Amazing service from Harveen, friendly and knowledgeable. Everything was explained in great detail. Would definitely recommend

2026年4月22日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Treated with care.

Treated with care.
Discussed options, measurements, colour schemes, even took samples outside to see them in a different light.
Great service at Coventry.

2026年4月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Couldn’t fault our experience at all…

Couldn’t fault our experience at all very welcoming no pushy sales you just approach the sales people in the shop for more information ordered a lovely rise and recliner for my husband who is disabled and they couldn’t help enough staff and service was fantastic well done 👍🏻 customer service great the young lady that served us was lovely very knowledgeable and patient with us and the manager at Coventry store was very very helpful we definitely brought from them and would do again .👏👏

2026年4月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning Diane,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent customer service didn't feel…

Excellent customer service didn't feel harassed as some shops near did, answered all questions and made us feel very relaxed and comfortable

2026年4月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Everything was explained in great…

Everything was explained in great detail not too pushy answered all my questions. Great service

2026年4月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We visited the Coventry store and we…

We visited the Coventry store and we received excellent service from Darren and Maz, both were very knowledgeable patient and helpful while we were making our decision on the sofa’s we’ve purchased … the coffee is excellent too !!

2026年4月29日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Will at DFS Alvis retail Park

Will at DFS Alvis retail Park, Coventry was very helpful and ex0lained everything clearly. All in all it was brilliant service and I would highly recommend.

2026年4月21日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good morning Suzie,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Overall the best

Overall the best. This my 20 years and 3rd time purchasing sofa at dfs. My first one did 5 years no complaints, changed because it was big, second one was beautiful but leather went faded and ripped one side because of children jumping like trampoline (autism issues)hard to manage it did 8 years full working including mechanism still trandy apart from the damage children caused can'tfix willcost fortune better gofor new. on 3rd.but my first sofa from dfs was purchased in 2008 still there, my mom using it. Highly recommended

2026年4月21日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good afternoon Noella,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I had a fantastic experience at DFS…

I had a fantastic experience at DFS thanks to the salesperson who helped me purchase my sofa. From start to finish, they were friendly, knowledgeable, and genuinely listened to what I was looking for. They took the time to explain the different options without any pressure, which made the whole process easy and enjoyable. I’m absolutely delighted with my sofa and the excellent customer service I received. A real credit to DFS.. highly recommended!

2026年4月28日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Good Afternoon,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Great service at DFS

Great service at DFS! The team was very professional and helpful. They spent plenty of time with us to make sure we chose the right sofa for our house. Very clear communication and a stress-free experience. Thank you!

2026年4月25日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great and knowledgeable team

Great and knowledgeable team, Darren was fantastic helped by talking through extra details and his approach was friendly and kind.

2026年4月26日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lovely service

Lovely service, straight forward, given space to decide. Interactive- supportive with decision making. Friendly interaction with our children too.

2026年4月25日
DFS Furniture - Coventry ロゴ

DFS Furniture - Coventry からの回答

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

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