DFS Furniture - Croydon レビュー 

6,834
TrustScore 5段階評価の5

4.9

Hesterman Way, Valley Park, CR0 4YJ Croydon, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... もっと見る

企業が回答しました

5つ星のうち5の評価

What made our experience great was the interaction with the manager,as each time we visited, we were greeted and had conversations with him, that made us feel very welcome. Also all members of the tea... もっと見る

企業が回答しました

5つ星のうち5の評価

Very professional and attentive sales team. Helped us decide the most suitable sofa and chairs. We didn't feel Pressured into buying something unsuitable for our needs..

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Hesterman Way, Valley Park, CR0 4YJ, Croydon, 英国

  • 0333 999 9773

4.9

優良

TrustScore 5段階評価の5

6834件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(6,834)

過去12か月のレビュー数: 93,905

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic staff

The member of staff was super knowledgeable. Understood what we were looking for, gave suggestions and solutions without being pushy.

2026年7月26日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello Kim,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I had a great experience at DFS thanks…

I had a great experience at DFS thanks to the excellent customer service. The employee was incredibly kind, patient, and helpful throughout the whole process. She took the time to help me find the right items, gave some great recommendations, and provided important information that made choosing much easier. Nothing felt rushed, and I really appreciated her knowledge and friendly attitude. She made the whole shopping experience enjoyable. Thank you for the outstanding service!

2026年7月25日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello Andres,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Buying new Sofa Suite

Offer wide range of products. Salesman helpful & knowledgeable.
Showed us several suites to suit our
needs. Left us to wander around without being pressurised.

2026年7月26日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I want to commend kush DFS Croydon

I want to commend kush DFS Croydon. His customer service was spectacular. He was very polite and helpful throughout. He was part of the reason why we finally decided to buy from dfs.

2026年7月25日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kush.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Good service

Good, professional service.
Staff 10 out of 10.

2026年7月26日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

5つ星のうち5の評価

Very good knowledgeable staff member

Very good knowledgeable staff member. All went smoothly.

2026年7月25日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Mitin was so helpfull knows what he is…

Mitin was so helpfull knows what he is doing full confidence off his job and a good negotiator convince you to buy with love .and when we went into dfs we felt we wr at home with welcoming we recived

2026年7月25日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mitin.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

DFS is the best

Team was very experienced and helped to steer me with decision

2026年7月18日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

DFSValleyPark Croydon

I visited the DFS furniture store aValley Park Croydon on Monday 20th July with my mum and best friend, as I needed to order sofas, I had only moved in the last month and had an accident breaking a bone in foot,so was on crutches, on entering the store my mum enquired about parking and was given information where to park, on entering the store we had a look round, was pleased to be left alone to browse without interruption until we needed assistance, a lovely member of staff Peter helped us with our sofas and made us all a drink, he took the time to talk to us like human beings! even got us a free cleaning product for the sofa, nothing was too much trouble his manager who's name escapes me was also helpful but Peter was great at his job and cared about our shopping experience, recommend this store for great service.

2026年7月20日
自発的なレビュー
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

The customer agent was very helpful and…

The customer agent was very helpful and knowledgeable. He was able to explain the terms and conditions so that we understood and was able to make an informed choice. Our experience was a pleasant one and we would recommend DFS to others.

2026年7月23日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lynne made spending £2000 a pleasure

Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. Also, she remembered what I'd been looking at months before. I felt valued.

2026年7月23日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very happy with the service we…

Very happy with the service we received, talked us through all the different options and products associated with our sofas, very friendly and helpful, coffee was a bonus and very good ☺️

2026年7月22日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Customer Services

Customer Services, very good didn,t wait too long be service. [Peter]

2026年7月22日
自発的なレビュー
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I had a lovely sales person

I had a lovely sales person, who I think was Maha (that was how it was pronounced) she wasn't pushy, she gave me space and showed patience and kindness... no hard sell or being pushy at all... made me feel very comfortable. She was honest, helpful and a pleasure to deal with. She is a credit to DFS and I'm sure she has a very bright future ahead of her. thank you Maha for making my experience so easy.

2026年7月21日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The croydon DFS was really helpful…

The croydon DFS was really helpful especially the gentleman that served us. Extremely polite, not pushie & very informative. Felt very comfortable & at ease about buying an expensive 3 piece suite.

2026年7月21日
DFS Furniture - Croydon ロゴ

DFS Furniture - Croydon からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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