Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... もっと見る
企業が回答しました
We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... もっと見る
企業が回答しました
Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, 英国
- 0333 999 9844
4.9
優良
3787件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good customer care from the members of…
Good customer care from the members of staff that assisted us, no rushing or pushy sales. Allowed us to take our time and provided good advice around choices and availability.
2026年6月13日
DFS Furniture - Dudley からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Dealt with Tony Brierley Very Good…
Dealt with Tony Brierley Very Good explained everything was a breeze
Very pleased as my family have had many sofas of DFS
2026年6月14日
DFS Furniture - Dudley からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Helpful staff
2026年6月14日
DFS Furniture - Dudley からの回答
Hello Andrew,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Matt was so great
Matt was so great. Lovely guy. Talked us through everything in enough detail and made us laugh along the way! Threw in a couple of extras at no additional cost. Couldn't have asked for better service. Sofa ordered ready for my house move next week. Thank you for being a part of making my house look like a home.
2026年6月13日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Tony was very professional
Tony was very professional. Extremely helpful. What helped me decide to buy a new sofas, was how Tony left us alone and gave us space and time to decide on our own. Without any pressure. And the price and zero interest.
2026年6月13日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Everyone in Merryhill DFS Store were…
Everyone in Merryhill DFS Store were friendly welcoming without being pushy or over bearing. Sham was professional, he had a lovely approach to customers and made me feel comfortable and that the purchase must be right for me. I would definitely go back
2026年6月13日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
The man who helped was lovely and…
The man who helped was lovely and friendly, he was very informative thank you
2026年6月13日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Tony was very helpful and polite. Was really pleased with the customer service we received.
2026年5月15日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A very welcoming experience
A very welcoming experience. Nothing was to much trouble for the salesman. He explained the entire purchasing process and answered all my questions. A great friendly service, and I left happy and reassured with my purchase.
2026年6月10日
DFS Furniture - Dudley からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Dfs Brierley hill
Unfortunately I’ve forgotten the representatives name but he was lovely to work with. He was friendly, helpful, talked me through everything, explained everything well and efficiently. Pleasure to deal with and I left a happy customer
2026年6月10日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Impressed
Very helpful and knowledgeable team so happy to help and go the extra mile cery impressed with my experience at dfs merryhill from floor staff to management
2026年6月2日
DFS Furniture - Dudley からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Dudley からの回答
Hello Jeanette,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful staff
The store didn't have exactly what I wanted. But, the staff were helpful, patient and polite.
2026年6月8日
DFS Furniture - Dudley からの回答
Hello Sue,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dudley からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
We only popped into your Merry Hill…
We only popped into your Merry Hill store...... just looking for 2 ,3 setters in zinc....we first spoke to Sam your Manager...we popped back home to make sure of our sizes....then went back to the store and spoke to Dan......we placed the order and now we just wait for the delivery....your sales team are excellent!! Thank you!!
....
2026年6月1日
DFS Furniture - Dudley からの回答
Hello Gill,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt your sales guy was amazing
Matt your sales guy was amazing. Gave him measurements of living room and alcove etc. Went through lots of configurations. Took his time to get everything so as it fitted perfect.
Top credit to him and a credit to your company
2026年6月8日
DFS Furniture - Dudley からの回答
Hello Dean,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind regards,
Lia
DFS Customer Support
Very friendly and talked us through all…
Very friendly and talked us through all we had to do too purchase our new sofa
2026年6月8日
DFS Furniture - Dudley からの回答
Hello Mrs Watton,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dudley からの回答
Hello Sophie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, he was really helpful and friendly. Listened to what we wanted and needed. Would definitely recommend.
2026年6月8日
DFS Furniture - Dudley からの回答
Hello Chelley,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Happy with sales team
Happy with sales team. Understood info given. Explained re different leathers etc.
2026年6月1日
DFS Furniture - Dudley からの回答
Hello Kay,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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