We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... もっと見る
企業が回答しました
We have shopped previously with dfs and wanted to go back to get a new sofa for redecorating On arriving we got Beth, I showed her a pic and she showed us the exact sofa which was the one we went fo... もっと見る
My experience in DFS Dundee was very positive one. Amy helped me with my measurements for my new suite etc as I am moving house and have a smaller lounge now. Was very helpful
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
467 Clepington Road, DD3 8RX, Dundee, 英国
- 0333 999 9823
4.9
優良
5994件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Dundee からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Hi my experience was great, bought a sofa young girl, was lovely and helpful.
Great service
2026年6月14日
DFS Furniture - Dundee からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Perfect, down to earth service.
We were given answers to our questions, lots of information offered on different options. Nothing was too much trouble for the girl we dealt with.Thank you Ellie, your brain must have been on overload with us. You were lovely and down to earth .
Resulting in us buying a suite there and then.
2026年6月14日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
A lovely young lady called Emily very…
A lovely young lady called Emily very helpful and pleasant!
2026年6月14日
DFS Furniture - Dundee からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful in all aspects on the sale…
Very helpful in all aspects on the sale and we thoroughly enjoyed our experience. Thanks again
2026年6月13日
DFS Furniture - Dundee からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish during the ordering process.
Emilie was very helpful and her colleagues were also friendly and polite.
2026年6月13日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was very helpful and the sale of…
John was very helpful and the sale of the seat was smooth
2026年6月13日
DFS Furniture - Dundee からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our sales person was extremely helpful…
Our sales person was extremely helpful and explained everything in full detail. I would definitely recommend DFS dundee.
2026年6月13日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Assistant was extremely helpful and…
Assistant was extremely helpful and listened to what we were looking for. She pointed us to the chairs most suited to our requirements.
2026年6月13日
DFS Furniture - Dundee からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in Dundee store
We visited the Dundee store and were offered some assistance from Beth. She was extremely helpful and not at all pushy. She offered useful practical advice which really helped to steer us towards a decision
The whole process was smooth and efficient
2026年6月11日
DFS Furniture - Dundee からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The wife wants a chair.
Easy buying process.
Staff member was very helpful.
All staff were friendly.
2026年6月11日
DFS Furniture - Dundee からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was served by a very helpful lady
Was served by a very helpful lady , with advice and offering various options
2026年6月10日
DFS Furniture - Dundee からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello Pete,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
John was most helpful and very patient…
John was most helpful and very patient and explained everything quite clearly.Frances Davie.
2026年6月10日
DFS Furniture - Dundee からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Amy was very helpful
Amy was very helpful, friendly and knowledgeable. She made our experience of buying a new sofa a pleasure. Highly recommended.
2026年6月9日
DFS Furniture - Dundee からの回答
Hello Neil,
Thanks for your lovely feedback, we’re glad to hear Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Just purchased a sofa
Just purchased a sofa. Greeted warmly by Kasey and Amy. Amazing customer service and product knowledge from both.
2026年6月9日
DFS Furniture - Dundee からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Kasey & Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Amy helped us in the store
Amy helped us in the store, gave us guidance and appropriate advice regarding our purchase. She was very nice, helpful and knowledgeable
2026年6月8日
DFS Furniture - Dundee からの回答
Hello Sandra,
We are really grateful for your kind words and for sharing your experience in our store with Amy. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
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