We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... もっと見る
企業が回答しました
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... もっと見る
企業が回答しました
Very good experience. Wasnt hounded or followed around the shop. She was around where we could see if we wanted help. Once we decided what we were wanted she made the process very easy. She chatted al... もっと見る
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
467 Clepington Road, DD3 8RX, Dundee, 英国
- 0333 999 9823
4.9
優良
5980件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Dundee からの回答
Hello Carol,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Shaun who dealt with us was very…
Shaun who dealt with us was very professional and friendly and explained the product we were buying perfectly
2026年7月3日
DFS Furniture - Dundee からの回答
Hello John,
Thanks for your lovely feedback, we’re glad to hear Shaun met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sean was a brilliant salesman welcomed…
Sean was a brilliant salesman welcomed you to the shop let you know that he was there for any help and let you look at your own accord without bothering you. Overall fantastic experience from start to finish would recommend.
2026年7月3日
DFS Furniture - Dundee からの回答
Hello Kevin,
Thanks for your lovely feedback, we’re glad to hear Sean met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful
2026年7月3日
DFS Furniture - Dundee からの回答
Hello Mrs Anderson,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from Shaun in the Dundee…
Great service from Shaun in the Dundee branch. We needed a sofa quickly and he delivered on his promise. Would definitely recommend great selection in store.
2026年6月19日
DFS Furniture - Dundee からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service from the very…
Great customer service from the very start, staff make things easy and simple when explaining highly recommend
2026年7月2日
DFS Furniture - Dundee からの回答
Hello Lewis,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dundee からの回答
Hello James,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
No pressure sales. Just help
The sales person made the experience stress free and took us through everything we needed to know
2026年6月30日
DFS Furniture - Dundee からの回答
Hello Tom,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Dundee からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
We knew what we wanted and the salesman was very helpful and explained all the care etc. There was no hard sell either.
2026年6月26日
DFS Furniture - Dundee からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Met at the door and as we knew what we…
Met at the door and as we knew what we wanted we were swiftly taken through ordering process. Good customer service.
2026年6月30日
DFS Furniture - Dundee からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
A very enjoyable experience made so by…
A very enjoyable experience made so by a very nice salesman, who was very knowledgeable and helpful
2026年6月28日
DFS Furniture - Dundee からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good Sales
Salesperson was direct, polite and very knowledgeable. He directed me quickly to a suitable sofa for my needs ( I’m disabled)and didn’t try to increase the product price.
2026年6月21日
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
New sofa
I’ve had a sofa from DFS for eight years, and I’m happy with both the product and the service.
2026年6月28日
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Casey the sales rep was very helpful…
Casey the sales rep was very helpful and explained everything to me .
2026年6月28日
DFS Furniture - Dundee からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful and he explained…
He was very helpful and he explained everything that we needed to know
2026年6月24日
DFS Furniture - Dundee からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Dundee からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The lady allowed me to take my time to…
The lady allowed me to take my time to sit, recline and relax in every chair I liked and didn't pressure me to make a decision. She just gave me space and time to make my own mind up.
2026年6月27日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service
When arriving at this store we weren’t approached by staff as soon as we looked at the first product which I was happy about . We got left alone to have a walk around and not get hassled . Once we finally had a look around then we went to staff for discussion . Sean was great and explained everything we asked .
Decided to go to other stores for look around also but when we went back for what we wanted Sean done everything for us . Great service from Sean and the team .
2026年6月26日
DFS Furniture - Dundee からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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