We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... もっと見る
企業が回答しました
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... もっと見る
企業が回答しました
Well that was a shock experience for me(in a good way)none of the suites I thought I loved seeing online I quickly changed my mind viewing them in the showroom so I’m now soo glad I visited that showr... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, Furniture Park, G32 8NS, Glasgow, 英国
- 0333 999 9812
4.9
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great customer service Scott was great…
Great customer service Scott was great helped us get what we wanted.Hate being pressured as soon as I walk into a place but it wasn’t like that here.
2026年8月15日
DFS Furniture - Glasgow からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
No pressure sale all very easy
2026年8月15日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The guy sorry don't remember his name…
The guy sorry don't remember his name was very helpful and knowledgeable. He took time showing us various options available.
2026年8月15日
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bronwin our sales woman was excellent
Bronwin our sales woman was excellent. So informative and helpful.
2026年7月31日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great job Angela
Great experience the lady Angela did a great job of finding us what we wanted
2026年8月15日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Good range of products
Good range of products, knowledgeable staff, no sales pressure. Enjoyable process overall
2026年8月15日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Bronwyn was fantastic
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patient as we changed our minds after settling on one sofa then changing to another. She then helped us find the perfect side tables and coffee table to tie in with our style. She then talked us through all of our options and carefully explained the after care. All in all it was a very relaxed and enjoyable experience. Thanks Bronwyn 😊
2026年8月14日
DFS Furniture - Glasgow からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Bronwyn met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service.
The customer service provided was excellent and the sales team were more than happy to help me choose my perfect sofa.
2026年8月7日
DFS Furniture - Glasgow からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!
2026年8月14日
DFS Furniture - Glasgow からの回答
Hello Craig,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The sales assistant nicki was very…
The sales assistant nicki was very helpful at the London Road branch even though I was indecisive she was helpful
2026年8月6日
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great knowledgeable staff
2026年8月13日
DFS Furniture - Glasgow からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Sales person Scott
Sales person Scott was very helpful and explained everything in detail. When returned later with family to view offered tea or coffee. Explained the price breakdown in detail
2026年8月13日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Stuart was great!
Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficulties the store was having! Thanks, Stuart.
2026年8月13日
DFS Furniture - Glasgow からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello Kelly,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Glasgow からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service!
The staff were very chatty, friendly and helpful throughout the whole process. They helped me with every decision and gave great advice to make sure I made the best purchase for me. They made the whole experience really easy and enjoyable!
2026年8月12日
DFS Furniture - Glasgow からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Stuart was really helpful as soon as we…
Stuart was really helpful as soon as we entered store till we left.he was not at all pushy.
2026年8月12日
DFS Furniture - Glasgow からの回答
Hello Caroline,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful and we…
The staff were really helpful and we found what we wanted easily
2026年8月12日
DFS Furniture - Glasgow からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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