DFS Furniture - Grantham レビュー 

2,243
TrustScore 5段階評価の5

4.9

Gonerby Road, NG31 8AU Grantham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... もっと見る

企業が回答しました

5つ星のうち5の評価

The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where

企業が回答しました

5つ星のうち5の評価

Great experience! Came in to order the orka sofa & Dan was amazing at explaining everything thoroughly! Would recommend going into store to order so they can answer any questions you might have!

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2243件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,243)

過去12か月のレビュー数: 92,543

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Very good assistant Sammy

Very good assistant Sammy with excellent product knowledge, pleasant and helpful.
However, the designs we wanted to see (Zella Torren) were not in the store (online only). How can you judge a sofa without actually sitting on it?

2026年4月12日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

So easy! Paige is an excellent salesperson!

Very efficient, friendly and informative help from Demi and particularly Paige. Looking forward to getting our new sofa and chair in the next few weeks. Everything explained clearly and options given. Inspired trust and confidence that we had made the right decision.

2026年4月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very Helpful

Friendly staff answered all the questions I had and very helpful
Highly recommend

2026年4月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good morning Steve,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Staff very helpful and sorted…

Staff very helpful and sorted everything out even when I changed my mind the next day.

2026年3月31日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great service lovely lady explained…

Great service lovely lady explained everything you need to know. Saw the same person 4 years ago excellent

2026年4月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

I think her name was sammy at grantham…

I think her name was sammy at grantham store brilliant service and understanding our needs and makes a nice experience when I went in with my kids and she included them too

2026年4月6日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful sales person

Very helpful sales person. We did not feel pressured. He (sorry done know his name) answered all my questions. Thank you

2026年4月6日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Buying our sofa was Easy and smooth…

Buying our sofa was Easy and smooth nothing was to much trouble
Just a shame we have to wait 8 weeks for our sofa and chair

2026年4月6日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful and friendly

Very helpful and friendly. Left me to browse first but a lovely hello was said on entry they were with me straight away when I needed advice. Nothing was too much trouble to find out.

2026年4月6日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Sam who dealt with us was very…

Sam who dealt with us was very professional and explained everything in detail.
Her customer service was outstanding.
She is a real credit to DFS.

2026年4月6日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very relaxed and never felt under…

Very relaxed and never felt under pressure to make the purchase. Andrew was very helpful and very knowledgeable.

2026年4月4日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

It was a good experience at Grantham…

It was a good experience at Grantham showroom. Page answered my questions and was very helpful, not pushy at all and explained all the options that were available which helped me make the best choice. Thank you Page

2026年4月4日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

excellent

1. Greeted once in Store by Andrew.
2.Asking was I was Looking for.
3.The item I was looking for was not in store but he looked on line, found it and went into great detail all that was available in that range. definitely went the extra mile to help
Excellent experience. overall.

2026年4月1日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good morning Angela,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent experience …

It was a nice experience and the entire process was seamless.

2026年3月29日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Good reviewed

Easy to order a sofa well explained

2026年3月29日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

So much to choose from

Great selection, hard not to find something to like.
The staff were attentive, helpful and knowledgable. Sammy in particular was very helpful.

2026年3月28日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good morning Terry,

Thanks for your lovely feedback, we’re glad to hear Sammy met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Quick ,easy well informed easy…

Quick ,easy well informed easy transaction.

2026年3月28日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon Pete,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great stuff and wide range of options

We had a fantastic first visit to DFS in Grantham. The store offers a wide range of options to choose from, making it easy to find something that suits different tastes and styles. What really stood out to us was the staff, they were extremely helpful, friendly, and knowledgeable without being pushy. They took the time to answer our questions and made the whole experience enjoyable. Overall, it was a great experience, and we’ll definitely be back!

2026年3月7日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon Camila,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very good customer service that i…

Very good customer service that i recieved today at the DFS Grantham store. I had a couple of questions to ask before placing my order and they were all answered clearly and I was taken through the whole process until to when to expect my delivery. Thank you so much Dan, i really appreciate your help today and can't wait to recieve my order. Thank you DFS!

2026年3月24日
DFS Furniture - Grantham ロゴ

DFS Furniture - Grantham からの回答

Good afternoon,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

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