Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... もっと見る
企業が回答しました
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... もっと見る
企業が回答しました
We recently visited DFS and had a fantastic buying experience, thanks to our sales assistant, Chrissie. Buying furniture can often feel overwhelming, but Chrissie made the entire process much less... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Cobridge Road, ST1 5LG, Stoke-on-Trent, 英国
- 0333 999 9747
4.9
優良
5352件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Hanley からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Despite dealing with computer problems
Despite dealing with computer problems, Ross was very helpful. Explained everything in detail and made parting with money a pleasant experience
Excellent service thank you.
2026年7月28日
DFS Furniture - Hanley からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ross.
Kind Regards,
Jordan
DFS Customer Support
Happy customer
Everybody there was very warm and welcoming.
Very easy to sort out everything
2026年7月27日
DFS Furniture - Hanley からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Kelly made the ordering of the…
Kelly made the ordering of the furniture very easy and explained everything very well
2026年7月26日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff attended to us…
Very friendly staff attended to us helped us pick the right chair customer service was very good.
2026年7月19日
DFS Furniture - Hanley からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent service from the lady who…
Excellent service from the lady who attended us
Very helpful and useful information given
No problems at all
Looking forward to having our furniture delivered
2026年7月26日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff.
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store nearby, couldn't find anything suitable & returned.. purchased the one we liked in a different colour than the one on display. Very happy with our choice & look forward to delivery.
2026年7月25日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Hanley からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Hanley からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The information provided by Chrissie…
The information provided by Chrissie about the sofa we were looking at purchasing
2026年7月25日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Welcoming and friendly knowledgable but…
Welcoming and friendly knowledgable but not too pushy
We bought a sofa and chair
2026年7月25日
DFS Furniture - Hanley からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The sales rep was very helpful and kind…
The sales rep was very helpful and kind
Nothing was too much trouble for him.
2026年7月25日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and knowledgeable…
Very friendly and knowledgeable salesman, who answered all our questions, and helped us make a decision…
2026年7月25日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
I was greeted politely at the door and made aware that I was able to ask for assistance. The salesman was always close to hand and as soon as I had question he was genuinely happy to help! I was able to browse freely with no pressure. There were not too many salespeople jumping on me, and making cringey smalltalk which I hate. The sale was quick, clear and job done. I felt like a valued customer. I had sofas 14 years ago from here and they were great quality!! I would not hesitate to go back. I would seek out the same salesman if possible.....the right balance of chatty and genuine but not overfriendly.
2026年7月25日
DFS Furniture - Hanley からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Not pressured but great staff when needed.
Not pressured whilst in store, we were only browsing to start with but we then saw a sofa we really liked and John looked after us from start to finish, extremely knowledgeable about sofa and protective products.
2026年7月23日
DFS Furniture - Hanley からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales person was professional and…
The sales person was professional and advised us how to order the furniture online if we decided to order it, to save returning which was perfect.
2026年7月15日
DFS Furniture - Hanley からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A welcoming and professional service
Beth who welcomed us to the store and she talked to us about various offers in the store, we were then shown leather sofas of which we were interested and also various finance options that are available to us she was very professional and polite at all times we purchased a leather sofa and we were very happy with the service provided.
2026年7月22日
DFS Furniture - Hanley からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The representative was very…
The representative was very professional and helpful providing as much information as possible.
2026年7月7日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was easy to choose my sofa ,web site a…
Was easy to choose my sofa ,web site a little confusing but i managed
2026年7月20日
DFS Furniture - Hanley からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Hanley からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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