I have bought from DFS a couple of times in the past, and my Daughter has bought recently so I didn’t hesitate in going into our local store in Stoke on Trent. Beth who helped me to place my order was... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... もっと見る
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It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... もっと見る
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We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Cobridge Road, ST1 5LG, Stoke-on-Trent, 英国
- 0333 999 9747
4.9
優良
5352件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Relaxed experience
Nobody pestering you when you entered the store. We were able to browse at our leisure!. The member of staff who took our order was really pleasant and friendly.He explained everything including optional extras which he did emphasise it’s our decision.
2026年5月17日
DFS Furniture - Hanley からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Hanley からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great customer experience
Very friendly and welcoming from John .We’d been in a few days before and he recognised us straight away .John was there if we needed help but didn’t make us feel under any pressure .He was very knowledgeable and helped us to pick the perfect sofa’s for us after listening to our requirements .Fabulous customer service and wouldn’t hesitate to recommend DFS to family and friends .Looking forward to having our sofa’s and stool delivered and set up in our home .Many thanks again to John
2026年5月16日
DFS Furniture - Hanley からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Good staff x
2026年5月17日
DFS Furniture - Hanley からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The service from start to finish was…
The service from start to finish was brilliant. I discussed what I was looking for in a sofa and the member of staff listened and helped with every question that was asked and helped me find the sofa that I wanted. The staff were really friendly and in touch with what the customers want.
2026年5月16日
DFS Furniture - Hanley からの回答
Good morning Al,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Sofa shopping…
After going to DFS there was a large selection to choose from the staff were very helpful and not to pushy.It was good to look around without staff following us but they were there if we need any advice. When we had purchased our sofa everything was explained to us in detail about colour and how it would be fitted together when delivered.
2026年5月16日
DFS Furniture - Hanley からの回答
Good morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Very helpful in the store .
Very helpful in the store .. setting up the order for us online as we needed to measure our old sofa …. Online ordering was very easy
2026年5月16日
DFS Furniture - Hanley からの回答
Good morning Lorraine,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Really pleased with the service I…
Really pleased with the service I received from Staff on my purchase
2026年5月15日
DFS Furniture - Hanley からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff
Very helpful staff. Clearly explained all options, prices & delivery process
2026年5月3日
DFS Furniture - Hanley からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Hanley からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Attended to as soon as I came in to the…
Attended to as soon as I came in to the store. Very friendly welcome allowed me to browse. Lyndsey was very helpful helped me in choosing items and explained well about the product. I had a very pleasant day at DFS.
2026年5月14日
DFS Furniture - Hanley からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lyndsey met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and thorough. Didn't feel pressured at all and were happy to talk through lots of options with us as we we couldn't make our minds up.
2026年5月12日
DFS Furniture - Hanley からの回答
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Hanley からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly
Staff were very friendly, provided a profesional service and were customer focused.
2026年5月10日
DFS Furniture - Hanley からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Salesperson was helpful
2026年5月10日
DFS Furniture - Hanley からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Lovely bright store plenty of choice…
Lovely bright store plenty of choice and a lovely young lady who took our order.Would definitely recommend this store to anyone.
2026年5月8日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Dfs settee
The ladies who dealt with me was very good and explained everything for me so I completely understood and was so lovely 😍 her customer service was top notch and I would buy from her again
2026年5月9日
DFS Furniture - Hanley からの回答
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Good customer care
2026年5月9日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful
Staff very helpful. Read everything we needed to know and answered every question we had.
2026年5月9日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish …
Excellent service from start to finish Chrissie was very helpful explaining all options available with great engagement throughout our visit.
2026年5月2日
DFS Furniture - Hanley からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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